Quick Facts About Lovely Nails
Lovely Nails has a mixture of positive and negative comments, indicating both strengths and weaknesses of the establishment.
One strength of Lovely Nails is their friendly service and excellent customer service. Multiple comments praise the staff for being friendly and accommodating, creating a positive and welcoming atmosphere. This is a significant strength as it can greatly impact the overall experience of the customers and contribute to their satisfaction. Customers appreciate the effort put into making them feel comfortable and valued.
Another strength is the affordability of the services offered at Lovely Nails. According to a positive comment, the prices are very good, making the salon accessible to a wider range of customers. This affordability can attract clients and potentially increase customer base, especially for individuals who are budget-conscious.
Furthermore, cleanliness and sanitation are important strengths highlighted in the comments. One comment specifically mentioned that everything in the salon is clean and sanitized thoroughly, indicating that the establishment values hygiene. This is essential in maintaining a safe and sanitary environment for customers, especially in a nail salon where there is direct contact with bodily fluids and tools.
Additionally, Lovely Nails seems to have consistent and quality work. Multiple comments praise the nail technicians for their skills and the fantastic job done on the nails. This consistency in quality work is crucial for building customer loyalty and trust, as customers will feel confident in returning to the salon for their nail services.
However, Lovely Nails also has some weaknesses that were highlighted in the comments. One major weakness is the lack of honesty and miscommunication with customers. A negative comment expressed frustration when the customer specifically asked for a particular brand of dip powder and was told they had it, only to find out that they did not. This can lead to a lack of trust and dissatisfaction among customers.
Another weakness mentioned is the pricing at Lovely Nails. A customer felt that they were overcharged for a simple service, and this led them to feel ripped off. This can lead to a negative perception of the salon and potentially drive away customers. Being money-focused instead of focusing on customer satisfaction can harm the reputation and profitability of the business in the long run.
Furthermore, some comments mentioned issues with the quality of the work done at Lovely Nails. Complaints included poor execution, bubbles in the nail polish, slanted filing, and nails breaking shortly after the service. These weaknesses can greatly impact customer satisfaction and overall experience. Customers rely on the salon professionals to provide them with high-quality work, and if it falls short, it can result in disappointment and dissatisfaction.
In conclusion, while Lovely Nails has strengths such as friendly service, affordability, cleanliness, and consistent quality work, there are also weaknesses in terms of honesty, pricing, and the execution of services. It is important for the establishment to address these weaknesses and strive for continuous improvement in order to maintain customer satisfaction and loyalty.
Best TL Reviews
You can't go wrong with the ladies at Lovely Nails! I've been going for years and they have always done quality work with very friendly service. Prices are very good and I recommend calling ahead for the appointment. Everything is clean and sanitized thoroughly. Highly recommend 10/10!
Horrible place, I called if the carry NexGen they said YES. When I get there nail tech said OPI is tge same as NexGen I said I called do u have NexGen she said yes. She removed my old dip from my nails and goes to get OPI dip powder, she wanted to use OPI Nail Dip and I specifically said I wanted NexGen she said no we do not have OPI is the same, they are 2 different brands and they lie to you. DO NOT GO HERE THEY ARE TERRIBLE!!!
I was charged $25 for a gel color changed. I did my nails 2 days prior & I just needed to change the color. The most I ever paid to change the polish on my nails is $15. I was ripped off & I still ended up tipping. Being money hungry will make you lose customers.
I have been getting my nails done by Anna for about 2 years. She always does a fantastic job, is friendly and consistent. Everyone there are really nice. I highly recommend it!
Every time I try a new nail place I always regret it and this was no exception. I will say the customer service was great. Everyone was very friendly and accommodating but the quality of the work was poor. This seems more like an acrylic place and I get a dip so perhaps they need more training on dip services. The color I chose did not match the sample (but I ended up liking it so no biggie). I asked if they include a manicure with the dip and was told it's an additional $10. No problem as I like a clean nail bed each set and my usual gal always does it before each dip. She did not start with the manicure and when I asked about it she says she does it AFTER the dip. That completely defeats the purpose of having clean nail beds and cuticles to prep for the dip. The tech was VERY fast and sloppy and I had powder all over me. She dipped me and left bubbles all over so they have ridges and are super wavy as you can see. Cuticles were cut and bled after the dip was done, filing was poor and they were so sharp I had to file them myself when I got home. Pedicure was fine. All in all for the price I paid I will stick with my usual gal who takes her time to ensure my nails are perfect. Oh well.
EDIT: Only 5 DAYS after service and 3 nails have broken. Poor quality work. Very disappointed.
EDIT #2: ALL OF MY NAILS HAVE BROKEN OFF. $60 AND ONLY LASTED 5 DAYS.
Brought my mom for her birthday we got pedicures and didn't get the foot massage, gel or hot towel with is included. I got a gel manicure that has already started to peel. Rushed and results not worth the price.
Over all not good execution on nails gel is peeling after 1 day. Nail polish also has bubbles probably do to a old nail polish used. nails are also Filed slanted and not straight has to fix when I got home ????????♀️
Excellent pedicure this morning. Very nice and clean salon & welcoming staff.
Place Pictures
Lovely Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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