Hero image

Vanity Nails & Spa

+1 509-822-7500
14102 E Sprague Ave, Spokane Valley, WA 99216 United States of America
Open Today: 10:30 AM - 05:30 PM

Quick Facts About Vanity Nails & Spa

Vanity Nails & Spa has received mostly positive comments from customers, highlighting the strengths of the salon. However, there are also a couple of negative comments that point out weaknesses or areas for improvement.
One of the major strengths of Vanity Nails & Spa is the skill and artistry of their technicians. Customers have praised Tina, Vanessa, and Donna for their amazing work, saying that they exceeded their expectations and did a beautiful job. Their talent and professionalism are consistently commended, with some customers even saying that they did better than the reference photos they provided. This indicates that the salon has a team of highly skilled and experienced nail technicians who are able to deliver top-quality service.
Another strength of Vanity Nails & Spa is their attentive and kind customer service. Multiple customers have mentioned how kind and attentive the staff members are. They have gone above and beyond to ensure the comfort and well-being of their clients. One customer mentioned a minor medical episode they had, and the staff provided them with water, food, and even had a technician wait outside until their ride arrived. This demonstrates that Vanity Nails & Spa has a caring and customer-centric approach, making their clients feel valued and well taken care of.
The salon also receives praise for its overall quality and cleanliness. Customers have mentioned that the service was wonderful and that they enjoyed their experience at the salon. The technicians were gentle and careful, and they even implemented disposable tub liners for pedicures to ensure the health and safety of their clients. This displays a high level of hygiene standards and attention to detail, which is essential in a nail salon. Additionally, the salon offers beverages to their clients, further enhancing the overall experience and customer satisfaction.
However, there are a couple of weaknesses mentioned in the comments. One customer mentioned that the shape of their nails was different from what they were hoping for. They described them as too short and pointy, which was not their desired shape. This suggests a lack of communication or understanding between the technician and the client. The customer did mention that the overall quality was still good, but the difference in shape was a disappointment. This indicates that there may be room for improvement in terms of understanding and fulfilling clients' specific requirements.
Another negative comment highlighted the issue of communication between the client and the technician. The customer stated that they were unhappy with the outcome of their nails as they looked nothing like the picture they provided. They expressed frustration with the lack of communication and felt that their money was wasted. This comment underscores the importance of effective communication and understanding between clients and technicians to ensure that the desired outcome is achieved.
In conclusion, Vanity Nails & Spa has several strengths that make it a recommended place for nail services. Their technicians are highly skilled and deliver beautiful results, exceeding clients' expectations. The salon also provides attentive and kind customer service, ensuring the well-being of their clients. The overall quality and cleanliness are commendable, with proper hygiene measures implemented. However, there is room for improvement in terms of communication and understanding between clients and technicians, as some customers expressed disappointment in the shape and outcome of their nails. By addressing these weaknesses, Vanity Nails & Spa can further enhance their reputation and continue providing excellent service to their clients.


Best TL Reviews

I have loved every set of acrylics Tina has done for me! She is a true artist and so kind. Everyone at Vanity is actually extremely kind and attentive. I had a minor medical episode while there and they ensured I had water, offered me food, and had a technician wait outside with me until my ride had arrived to get me home safely. 10/10 recommend!!
I really enjoyed this place, the service was wonderful, very welcoming, not too pricy, and the overall quality was very good. The only thing I would say is that it isn’t exactly what I was hoping for, the shape is quite different from the photo but if this was the shape I was going to get, its really good. A little too short and pointy :(
I came here because I had a bad experience elsewhere and was hoping to find a new nail lady that I can stick with, I am so happy to say that Tina did AMAZING. I personally think she did better than the reference I showed her and I am OBSESSED with my nails. I will definitely be coming back as a regular with her. She was very sweet and did such a beautiful job. Super super pleased with my experience here !
Vanessa is extremely talented and professional! She can do all kinds of special requests! I've been more than happy with her! She does my nails complete in an hour and a half! Highly recommended!!
Mani Pedi was amazing; followed up a week later for a full set of acrylic nails. Techs were both extremely gentle and careful; there was even a disposable tub liner used for everyone who wanted pedicures, for health and safety of individuals. They even offer beverages! Will definitely utilize Vanity for upkeep and regular self care needs.
My normal nail tech who I love is out of the country for awhile and I was stressing about who to see while he was gone. He told me to go to Vanity and Donna did the most amazing job EVER and she was beyond sweet. She gave me Haile Bieber nails and I couldn’t be happier. I will definitely be back to see her again.
David has done it again! Such amazing work. I highly recommend him. The picture doesn’t do it justice. Thanks David.
I am a nice person so it’s hard for me to say I don’t like someone’s hard work but when I got in my car I cried my nails looked nothing like the picture I was told she was unable to do one of my nails due to it being broken which is fine so I stuck with my original design well she ended up doing my nail anyway and if I knew she was able to paint and file my broken nail I would have gotten a different design I wish the communication between client and tech was better I spent $70 and it feels like a waist I will sadly not be coming back to this salon.

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Vanity Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Gender-neutral restroom
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 10:30 AM - 05:30 PM

How to go there

Location