Love That Look

+1 605-582-6474

1304 E Cedar St, Brandon, SD 57005 United States of America

Open Today: -

Quick Facts About Love That Look

Strengths: 1. Super stylists and great service: The salon is commended for having excellent stylists who are able to consistently deliver beautiful hair results. This is a strength as it shows the salon's expertise and ability to satisfy customers' hair needs. 2. Kid-friendly environment: The salon is praised for creating a fun and welcoming atmosphere for children. This is a strength as it caters to families and can potentially attract more customers with young children. 3. Exceptional customer service: The positive comments about the staff being friendly, attentive, and making customers feel welcome highlight the salon's commitment to providing a great experience for their customers. 4. Skilled stylist who creates a comfortable setting: The mention of Kathryn, a stylist who talks to customers and makes them feel at ease, indicates that the salon has professionals who not only possess great hair styling skills but also create a comfortable and friendly setting for customers. This is a strength as it enhances customer satisfaction and helps build long-term relationships. 5. Positive overall recommendations: Multiple positive comments recommending the salon show that customers have had a great experience and are likely to return or refer the salon to others. This is a strength as it demonstrates customer loyalty and potential for business growth.

Weaknesses: 1. Lack of proper communication: The negative comment about the hairstylist not properly understanding the customer's request and cutting off more hair than desired highlights a weakness in communication skills. This can lead to customer dissatisfaction and potentially deter customers from returning to the salon. 2. Limited knowledge on handling specific hair types: The comment suggesting that the stylist might not know how to cut curly hair indicates a potential weakness in the salon's ability to cater to diverse hair types. This might limit the salon's appeal to customers with curly hair and decrease customer satisfaction among this specific group. 3. Inconsistency in customer experience: While the majority of comments are positive, the negative review suggests that there may be some inconsistency in the quality of service provided. In order to build a strong reputation and retain customers, it is important for the salon to ensure that every customer has a positive experience. 4. Lack of detail in positive reviews: While the positive reviews indicate satisfaction with the salon's services, they do not provide specific details or mention any unique aspects of the salon. This weakness can make it difficult for potential customers to differentiate Love That Look from other salons and might reduce the salon's competitiveness in the market. 5. Limited mention of other services: The comments focus mainly on haircuts and hairstyling, with no mention of other services that the salon might offer. This weakness means that customers may not be aware of the full range of services available, potentially limiting the salon's revenue opportunities.

In conclusion, Love That Look has several strengths such as having skilled stylists, providing great service, creating a kid-friendly environment, and offering exceptional customer service. However, there are also weaknesses such as lack of proper communication, limited knowledge on handling specific hair types, inconsistency in customer experience, lack of detail in positive reviews, and limited mention of other services. Addressing these weaknesses will be crucial for the salon to maintain customer satisfaction and attract a wider range of customers with diverse hair needs.

Best TL Reviews

Super place with super stylists. Thanks for always making my hair beautiful, a bigger thanks for always making it so fun for my kids! Keep up the great service. My youngest (4 year old) can’t wait to come back.

Kathryn is amazing! Every time I would go to any salon, the hair stylist wouldn't say a word to me, I would sit there in awkward silence. When I got my hair done with Kathryn, she talked to me like we were best friends! I felt so welcome and she did my hair so perfectly! I will definitely be going back to her from now on!

It was my first time going here yesterday I went in for a trim and told the lady no more than one inch specifically and she said okay. I have curly hair so maybe she isn’t aware of how to cut curly hair but when she was done my hair was to my shoulders which my hair used to be under my chest I’m am so beyond upset with these people my hair is gone and there is nothing I can do. I almost started crying when I saw it! I will never ever go here again!

Have been here multiple times! Best place I have been to! Definitely recommend!!

Great service! There was no wait.

Veronica was very attentive and knew exactly what I wanted. I love my haircut!

All of the ladies at loved that look are wonderful and Kim does a beautiful job on both my hair and my husbands . all of the ladies do beautiful work I would recommend it highly

Great Experience! They did a great job with a mens cut. I am very happy and scheduled my next appointment already.

Had a great first experience here. It's a very cozy atmosphere that is clean and all the employees are friendly.