Quick Facts About Top Service Nails
Top Service Nails has several strengths and weaknesses based on the comments provided.
Strengths:
1. Appointment Efficiency: One of the strengths mentioned by a customer is that the salon holds true to their appointment times. Customers appreciate not having to wait too long for their appointments, which sets this salon apart from others they have tried.
2. Long-Lasting Gel Nails: Another strength mentioned is that the gel nails at Top Service Nails last longer. One customer even reported that their Gel X nails lasted for a whole month, which is impressive.
3. Skilled and Diverse Nail Technicians: Customers commented positively about the nail technicians at the salon, mentioning that they have had great experiences with different technicians. This highlights the skill and versatility of the staff.
4. Clean and Comfortable Environment: Many customers mentioned the cleanliness and comfort of the salon. They appreciate the effort put into keeping everything nice and clean. Additionally, the mention of watching television shows like Oxygen or Lifetime suggests that the environment is enjoyable and relaxing.
Weaknesses:
1. Inconsistent Quality: One negative experience mentioned by a customer is that the quality of the nails was inconsistent. They mentioned that the last two visits were horrible, with nails breaking off soon after getting them done. This inconsistency in quality can be a significant weakness for a nail salon.
2. Poor Customer Service: The same customer who experienced inconsistent quality also mentioned poor customer service. They expressed dissatisfaction with the main lady in front who was constantly taking calls and neglecting to help the customer's daughter properly. Additionally, the customer felt that their concerns were not addressed adequately and that the staff gave them attitude.
3. Use of MMA Acrylic: One customer mentioned that the salon uses MMA acrylic, which is illegal and a pain to remove. This raises concerns about the salon's commitment to using safe and legal products. It also suggests that the salon might prioritize profit over the well-being and satisfaction of customers.
4. Location: Although not explicitly stated as a weakness, one customer mentioned that the salon is far, but it was worth it. The location might be a disadvantage for some potential customers, especially if there are closer alternatives available.
In conclusion, Top Service Nails has its strengths, such as appointment efficiency, long-lasting gel nails, skilled and diverse nail technicians, and a clean and comfortable environment. However, there are also weaknesses to consider, including inconsistent quality, poor customer service, the use of MMA acrylic, and possibly the location. These factors should be taken into account when evaluating the overall strengths and weaknesses of Top Service Nails.
Best TL Reviews
This has been my go to nail salon for a few years now. I've tried a few others that were a little closer to my house, but I keep finding myself back here. They are usually busy, but I always call ahead to make sure I can get in and they hold true to their appointment times. I've never waited too long, which is very different from my experiences at other nail salons. The gel here lasts longer for some reason and I tried Gel X once that lasted for a whole month! It would have even stayed on longer, in perfect condition, but my nails were growing out so I HAD the remove it. I don't have a specific nail person that I go to, I am usually on a tight schedule so I'll go with whoever is available and no one has disappointed yet. They keep everything in nice and clean and I usually get caught up watching a Oxygen or Lifetime movie that is playing. ???? This pic of my nails was from 2021, the only time I asked for something "special."
I won’t go anywhere else to get my pedicure done, I get it done by Julia but all the other women are awesome too. My nail tech is Lanche she does amazing designs free hand, but when she’s not there the other ladies to a good job too.
I liked this place, even though it was always so loud in there. The nails would come out pretty good. But, the last 2 times were horrible. My daughter's nail broke off within days. Thinking it could have been her doing, we returned for her fills. The main lady in front constantly took calls and stopped helping my daughter to get up and help others, take payments and finally switch all together with another person. Needless to say within days 2 nails broke off. I didn't bother to get them fixed and will not return. They are not cheap and to have them break off twice with no regard to customer service is not acceptable. They gave me attitude the first time I brought it up. They fixed it but they were not happy with me at all. It's ok, I won't ever return so I don't lose anything.
This place is awesome! Everyone is very nice! Kim rocks on pedicures! She takes her time and gets detailed….and Trina rocks my gel manicure. My nails have grown much since she started working on my manicures. Try this place you won’t be disappointed
AMAZING SERVICE!!! Kathy and her crew are extremely skilled and professional. However, I go there because they are a warm friendly and fun! I leave smiling every time.
Friendly and good service but they do use mma acrylic which is a pain to take off and a lengthy process. It's illegal but ig they don't care as long as they get paid. Find a nail tech, pay the extra cost
Omg quede sorprendida un trabajo muy bonito para mi gusto un lugar lindo y muy limpio. Lejos pero valio la pena . Aparte muy organizadas 100% recomendado.
Omg I was surprised a very nice job for my taste a nice and very clean place. Far but it was worth it. Apart very organized 100% recommended.
I love this place. Service is awesome!!! Mr. Thay (not sure how to spell his name but he sits 1st seat as soon as you come in) did my nails & I'm very satisfied, 2nd time I go & been doing great job that anyone who see's my nails think there actually my real one's. I totally recommend this place. 2 different ladies did my pedicure the pass 2 times I went, GRRRREAT JOB, totally happy, satisfied customer. Totally recommend this place. BTW very clean & they do the ✔ up policy.
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Top Service Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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