Quick Facts About Rose Nails
Rose Nails Place has received a mix of positive and negative comments. In order to evaluate the strengths and weaknesses of the salon, let's analyze each comment and identify the key points:
1. Professional, clean, polite, experienced, thorough!!!!!! Didn’t price gouge! I will be back in 2 weeks because of Ms.Kelly!!!!
Strengths:
- Professional: The salon is described as professional, indicating that they maintain high standards of service.
- Clean: Cleanliness is an important aspect of a nail salon, and the fact that it is mentioned positively suggests that Rose Nails Place maintains a clean environment.
- Polite: Politeness is a valuable trait in customer service, and the comment suggests that the staff at Rose Nails Place is polite.
- Experienced: The experience of the staff is highlighted, which could imply that the salon has skilled nail technicians.
- Thorough: Being thorough suggests that the salon takes their time and pays attention to detail, which is important for a quality service.
- Transparent pricing: The mention of not price gouging indicates that the salon offers reasonable and transparent pricing, which is appreciated by customers.
Weaknesses:
- None mentioned
2. I asked for a French manicure, with guidance of a picture thinking it would be simple enough to do.. and the shape is clearly square in the photo .. the lady gave me a whole different shape and as soon as I noticed the shape wasn’t to my desired outcome .. I told her that I wanted the shape as it was in the photo .. “square”. Immediately the lady started speaking her foreign language and had gotten and attitude about when I told her politely to notice the mistake she made.. Nevertheless, the lady was really rough with my nails and cut me really bad on the side of my nail with the electric file. She barely had the pink acrylic on and was going to paint on the white tip.. which was going to be around 70 $$ If i had the white tip painted.. I wanted just the pink acrylic because either way it would of came out bad.. For 50$$ and my nails were short lol…. I DO NOT recommend this place to anyone .. this was my first and MY LAST time going here. If you want DECENT nails .. this place WILL NOT EVEN GIVE YOU THAT. Thanks if you read my review and go to q better nail salon worth your money.
Strengths:
- None mentioned
Weaknesses:
- Communication: The technician's inability to understand or accommodate the customer's request for a specific shape is a weakness in the salon's service. The language barrier and attitude mentioned in the comment indicate a lack of effective communication between the technician and the customer.
- Rough treatment: The customer reports that the technician was rough with their nails, resulting in a cut and discomfort during the process. This suggests a lack of attention to the customer's comfort and the use of proper techniques.
- Dissatisfaction with the outcome: The customer expresses dissatisfaction with the quality of the service, suggesting that the final result did not meet their expectations.
- Pricing and value for money: The customer mentions the high price for the service they received, indicating that they believe it was not worth the cost. This raises questions about the salon's pricing and the value customers receive for their money.
3. I've been coming here over 20 years. I've never had a problem. Staff is always nice and they always do a phenomenal job on my nails.
Strengths:
- Long-standing customer: The fact that the customer has been coming to Rose Nails Place for over 20 years suggests that the salon has built a loyal customer base, which can be seen as a strength.
- Consistent excellence: The customer praises the salon for consistently providing a phenomenal job on their nails, indicating a high level of skill and attention to detail.
- Friendly staff: The mention of the staff always being nice suggests that customer service is a strength at Rose Nails Place.
Weaknesses:
- None mentioned
4. It was just okayy. The tech caught an attitude when I wanted to change the color. He was throwing my hands and everything smh but the pedicure was good. She was nice. I still tipped em both but I won't be bacl.
Strengths:
- Good pedicure: The customer appreciates the quality of the pedicure received at Rose Nails Place.
- Nice pedicurist: The customer mentions that the pedicurist was nice, indicating good customer service from at least one staff member.
Weaknesses:
- Attitude of the nail technician: The technician's negative attitude and rough handling of the customer, as mentioned in the comment, indicate poor customer service and potentially unprofessional behavior. This is a significant weakness for the salon.
- Dissatisfaction with nail service: The customer's lack of enthusiasm and decision not to return suggest that their overall experience with their nails was not positive.
5. All workers are amazing with awesome personalities! I think I found my new nail gone????
Strengths:
- Amazing staff: The comment highlights the positive personalities and service provided by all the workers at Rose Nails Place.
- Customer loyalty: The mention of finding a new nail salon suggests that the customer has had a positive experience and is likely to become a repeat customer.
Weaknesses:
- None mentioned
6. I love getting my nails done at I always love you I've been going there ever since the first open over 15 years. Kelly does Romeo's and she is the best I'm always happy with her work.
Strengths:
- Long-standing customer: The fact that the customer has been going to Rose Nails Place for over 15 years indicates loyalty and satisfaction with the salon's service.
- Skilled nail technician: The customer specifically mentions Kelly and praises her work, suggesting that Rose Nails Place has skilled nail technicians.
- Consistency in good results: The customer states that they are always happy with the work done by Kelly, indicating a consistent level of quality at the salon.
Weaknesses:
- None mentioned
7. My Nail Tech get me right every time... And the prices are reasonable!!
Strengths:
- Consistent quality: The comment suggests that the customer consistently receives good results from their nail technician at Rose Nails Place.
- Reasonable pricing: The mention of reasonable prices indicates that the salon offers fair and affordable rates, which can be seen as a strength.
Weaknesses:
- None mentioned
In conclusion, Rose Nails Place has several strengths and weaknesses based on the comments provided. The strengths include professionalism, cleanliness, politeness, experience, thoroughness, transparent pricing, long-standing customer loyalty, consistent excellence in service, friendly staff, and reasonable pricing. However, the salon also has weaknesses related to communication, rough treatment, dissatisfaction with outcomes, high pricing, attitude issues, and potential unprofessional behavior. It is important for Rose Nails Place to address these weaknesses in order to improve their overall customer experience and reputation.
Best TL Reviews
Professional, clean, polite,experienced, thorough!!!!!! Didn’t price gouge! I will be back in 2 weeks because of Ms.Kelly!!!!
I asked for a French manicure, with guidance of a picture thinking it would be simple enough to do.. and the shape is clearly square in the photo .. the lady gave me a whole different shape and as soon as I noticed the shape wasn’t to my desired outcome .. I told her that I wanted the shape as it was in the photo .. “square”. Immediately the lady started speaking her foreign language and had gotten and attitude about when I told her politely to notice the mistake she made.. Nevertheless, the lady was really rough with my nails and cut me really bad on the side of my nail with the electric file. She barely had the pink acrylic on and was going to paint on the white tip.. which was going to be around 70 $$ If i had the white tip painted.. I wanted just the pink acrylic because either way it would of came out bad.. For 50$$ and my nails were short lol…. I DO NOT recommend this place to anyone .. this was my first and MY LAST time going here. If you want DECENT nails .. this place WILL NOT EVEN GIVE YOU THAT. Thanks if you read my review and go to q better nail salon worth your money.
I've been coming here over 20 years. I've never had a problem. Staff is always nice and they always do a phenomenal job on my nails
They are the best in Riverdale, made my nails healthy
It was just okayy. The tech caught an attitude when I wanted to change the color. He was throwing my hands and everything smh but the pedicure was good. She was nice. I still tipped em both but I won't be bacl.
All workers are amazing with awesome personalities! I think I found my new nail gone????
I love getting my nails done at I always love you I've been going there ever since the first open over 15 years Kelly does Romeo's and she is the best I'm always happy with her work
My Nail Tech get me right every time... And the prices are reasonable!!
Place Pictures
Rose Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places