Quick Facts About Metro Barber and Salon
Metro Barber and Salon has received a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the establishment, it is necessary to analyze the comments left by customers.
Starting with the strengths, one recurring theme mentioned by customers is the affordability of Metro Barber and Salon. Several individuals mentioned that the prices are great and offer good value for money. This is an important aspect for many customers, as it allows them to receive quality haircuts and services without breaking the bank. Affordability can be a key differentiator for the salon, attracting a wide range of customers.
Another strength mentioned by customers is the skill and talent of Lisa, a barber at Metro Barber and Salon. Numerous individuals expressed their satisfaction with her work, highlighting her ability to listen to their instructions and deliver great results. Skills and talent are crucial qualities for a hairdresser, as customers rely on them to bring their vision to life. Lisa's consistency in providing quality haircuts has resulted in positive recommendations from satisfied customers.
Furthermore, customers praised the attention to detail exhibited by Lisa during their appointments. Attention to detail ensures that each customer receives personalized styling tailored to their preferences and needs. By paying close attention to the details, Lisa is able to provide a satisfying and enjoyable experience for her clients.
Additionally, the willingness of Lisa to listen to customers and offer assistance after a bad experience at another salon highlights her dedication to customer satisfaction. In one comment, a customer mentioned that Lisa was able to fix a botched haircut, demonstrating her commitment to rectifying mistakes and providing a consistent look. This aspect portrays the salon's dedication to ensuring that customers are pleased with their results and feel valued.
Another positive aspect of Metro Barber and Salon that was mentioned is the emphasis on safety and hygiene. One customer mentioned feeling safe during their appointment due to the salon's adherence to COVID-19 protocols, including mask-wearing and limited occupancy. This attention to safety is crucial in creating a comfortable and secure environment for customers, especially during a pandemic.
Moving on to the weaknesses, several negative experiences were expressed by customers. One recurring complaint was about the lack of communication and understanding between the hairdresser and the customer. In one instance, a customer mentioned that their desired haircut was not achieved, as the stylist seemed to cut the hair according to their own preferences rather than listening to instructions. This lack of communication can lead to unsatisfactory results and disappointment for customers.
A common criticism mentioned by customers is the inconsistency in the quality of haircuts received. While some customers praised the work of Lisa, others mentioned uneven or irregular cuts. This inconsistency in the quality of service diminishes the trust and reliability of the salon, as customers may be uncertain about the outcome of their appointments.
One negative aspect that was mentioned is the impromptu decision to cut bangs without consulting the customer. This lack of consultation can be seen as a disrespectful and inconsiderate action, as customers expect their preferences to be respected and their input to be valued. Such actions can tarnish the overall experience and leave customers feeling dissatisfied.
In conclusion, Metro Barber and Salon has several strengths, including affordability, skilled stylists like Lisa, attention to detail, dedication to customer satisfaction, and a focus on safety. However, there are weaknesses such as inconsistency in the quality of haircuts, communication issues, and a tendency to make decisions without consulting the customer. By addressing these weaknesses and leveraging their strengths, Metro Barber and Salon can improve the overall customer experience and attract a broader customer base.
Best TL Reviews
Who is a hairdresser that cuts a lot with scissors before getting a perm? Isn't it right to trim your long hair with scissors after getting a perm? Does it make sense to cut my bangs without asking as soon as I sat down after waiting 30 minutes for the reservation? Even my bangs she cut are very irregular.
This time, I had scars on my eyebrows, so I grew my hair so that it wouldn't touch my hair, and I grew my hair for more than two months to get a perm, but her two scissors movements ruined my plan.
Even if she didn't know my situation, I went to get a perm and it was a ridiculous service to get a haircut unconditionally.
This is my favorite hair cut in the DMV. Price is great and the cut is phenomenal. My son and I have both been coming here for a year and we always look great when we leave!
Lisa is a fantastic barber. I've seen her for a few months now and I'll be staying with her. She listens well and does great work. I've already recommended friends to get their haircuts from her as well.
Love going here! Lisa is very nice and does a fantastic job. She is very detailed with her work and I am happy leaving her shop every time. I've been going for about a year now and don't see myself going anywhere else because I can get a great cut from here at a great price. I recommend calling and making an appointment. Attached are pics from my last visit.
Lisa was amazing and helped me after a disastrous trip to a nearby Great Clips. At Great Clips they shaved off the back top of my head when I asked them to only use scissors for the top. It left this bad look on the top while the back and sides were barely cut. Picture a Friar Tuck look. Luckily, Lisa was able to even things out so it looked like a solid buzz all over my head. I appreciated that she took the time to listen and took great care to give me a consistent look.
Lisa is very skilled and a nice lady. Loved my new hair style. Fair pricing comparing with other salons or barber shops in this area! Recommend!
Haircut was fine but not at all what my son wanted. It seemed that the woman cutting his hair cut it the way she wanted instead of listening to his instructions. Not the experience we were hoping for.
This shop is great! Lisa cut my hair. It had been a year since I had my hair cut because of the pandemic. She cut it exactly the way I wanted. I felt totally safe too since most of the time, she and I were the only people in the shop. She requires everyone to wear masks too. Great experience, definitely going back to her for haircuts in the future!
Place Pictures
Metro Barber and Salon Info
Amenities
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places