Quick Facts About Jessica Nail & Spa
Jessica Nail & Spa in Ontario, CA has received mixed reviews from customers, highlighting both strengths and weaknesses of the establishment. In this analysis, we will explore these comments to provide a comprehensive understanding of the salon's performance.
Starting with the positive aspects, several customers praise the staff and overall ambiance of Jessica Nail & Spa. One loyal customer has been visiting the establishment for over 10 years, highlighting the satisfaction and loyalty she has towards Jessica and her staff. This demonstrates the salon's ability to build and maintain strong customer relationships. Additionally, the customer mentions "Love, Love all the Staff," showing that the staff's friendliness and customer service are highly regarded.
Furthermore, another customer mentions that the staff at Jessica Nail & Spa seemed great and friendly during their pedicure visit. This positive feedback indicates that the salon has a welcoming atmosphere and employees who make customers feel comfortable.
The cleanliness of the salon is also commended by multiple customers. One customer mentions that the salon is clean and spacious. Another customer specifically praises the salon for being clean during their pedicure visit. Cleanliness is an essential factor in nail salons, as it ensures a hygienic and safe environment for customers. Jessica Nail & Spa has obviously prioritized cleanliness, which strengthens their reputation.
In terms of pricing, a longstanding customer states that Jessica consistently offers great prices. This feedback suggests that the salon provides competitive and fair pricing, which is an advantage for customers seeking affordable nail services.
Moving on to the weaknesses highlighted in the comments, several negative experiences regarding the quality of nail services are expressed by different customers. One customer had a disappointing experience with nail art, as their nails turned out crooked, different sizes, cloudy, and with acrylic on their cuticles. Another customer mentions that their gel nails started chipping only a few days after getting them done. These negative experiences raise concerns about the salon's attention to detail and the quality of their nail services.
Furthermore, one customer expresses dissatisfaction with the efficiency and quality of their service. They felt that their nails were done hurriedly and resulted in crooked and wet nails. This comment suggests that the salon's staff may prioritize efficiency over quality, potentially leading to unsatisfactory results.
Despite these negative experiences, it is important to note that the sample size of complaints is small compared to the overall positive feedback received. However, it is still crucial for the salon to address these weaknesses to ensure consistent customer satisfaction.
In terms of additional strengths, one customer mentions that the salon has magazines and even a small basket of toys, which can provide entertainment and relaxation for customers during their visit. These small amenities contribute to the overall customer experience and add a touch of comfort.
Another positive aspect highlighted is the inclusion of a dog at the salon, providing a unique feature for customers, particularly those who are animal lovers. This shows the salon's effort to create a welcoming and inviting environment for customers.
In conclusion, Jessica Nail & Spa in Ontario, CA has received both positive and negative feedback from customers. The strengths include loyal customers, a friendly staff, and a clean salon space. The weaknesses revolve around complaints regarding the quality of nail services and concerns about rushed service. The salon should address these weaknesses to ensure consistent customer satisfaction and maintain its positive reputation.
Best TL Reviews
I love Jessica Nail in Ontario, Ca. I have been going to her establishment for over 10yrs. I encourage everyone to give a visit. Love, Love all the Staff♥️????♥️????♥️????
I saw some nice nail art on Google and thought I would try them out… not a good choice… I wanted the clear nails with butterflies and she really painfully pulled off my old set and all my new nails are crooked, different sizes, cloudy, acrylic on my cuticles and uneven. I paid $75 for new set but am upset over how many cuts are on my fingers and very sore fingers…
I asked for gel nails. She said "Yea gel. I got acrylic at a gel price. Got them Thursday and they are already chipping
Girl did my nails like she was trying to break a world record. I’m all for efficiency, but like, don’t leave me with crooked and wet nails. I’ve been here a couple times before and service was average. My most recent service was just lazy. I won’t be going back.
First time getting a pedicure here. That is all I got on my visit. I called before coming in to verify the time they close which is 6:30 pm. Walk ins are welcome, hence my pedicure. It wasn’t busy at all but the staff there seemed great and friendly. They do have magazines and even a small basket of toys.
First time here with my future step mom and wife. These ladies are very good and detailed. They even have a dog for me to play with while I wait. It is also very clean.
I've been going to Jessica for years. She consistently does great work and has great prices
The salon is clean and spacious. I had my gel pedicure and gel manicure with Jessica. She did nail art of two orchids on my index and my ring fingers. It were so beautiful. I definitely recommend Jessica nails to ladies who love to have the exotic nail arts on their nails
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Jessica Nail & Spa Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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