Quick Facts About Elegant Nails
The comments above provide a range of feedback about Elegant Nails place, highlighting both strengths and weaknesses of the establishment. In analyzing these comments, we can gain insight into the overall customer experience and assess the strengths and weaknesses of the salon.
Strengths:
1. Quality of Service: One customer praises the salon for providing one of the best pedicures they have ever had. They specifically mention the use of a green tea mask with cucumber, which created a wonderful sensation on their legs. Additionally, the inclusion of a hot stone massage and the use of massage chairs enhances the overall experience.
2. Skilled Nail Technicians: Another customer commends a specific nail technician, Lily, for consistently providing great gel manicures. This positive feedback showcases the skills and expertise of the staff at Elegant Nails, at least in the case of this particular technician.
3. Affordable Prices: One customer mentions that the prices at Elegant Nails are lower compared to their usual salon. They appreciate the affordability without compromising on the quality of the service.
4. Friendly Staff: A customer remarks that everyone at Elegant Nails was super friendly and polite. Friendly staff can contribute to a positive and welcoming atmosphere for customers.
Weaknesses:
1. Inconsistency in Service: Several customers express dissatisfaction with the service they received. One customer recounts how their nail technician did not meet their requests. The technician cut corners on prepping their nails, did not remove the previous nail polish properly, and applied the wrong topcoat. Additionally, the customer mentions that the nails and cuticles were left in a crusty state. This inconsistency in service can be disappointing for customers, especially when they do not receive what they asked for.
2. Issues with Sanitization: A customer raises concerns about the sanitization practices at Elegant Nails. They observed the use of gloves with polish already on them and the presence of a hidden buffer. These issues made the customer question the overall cleanliness of the salon and affected their confidence in the hygiene practices.
3. Subpar Nail Services: Another customer reports a subpar experience with their pedicure. They felt that little time was spent on foot scrubbing, the hot stones were not adequately heated, and the overall polish job was unsatisfactory. Moreover, the technician forced sandals on their feet before the polish had dried, resulting in damage. The customer's experience indicates a lack of attention to detail in the nail services provided.
4. Poor Nail Techniques: One customer had an awful experience where their dip and acrylic nails were handled roughly and improperly. The technician ripped off the dip and acrylic, causing pain and damaging the customer's natural nails. The filing job was also described as sloppy, resulting in hangnails and sharp edges. This negative experience highlights a lack of skill and attention to detail in the nail technicians' work.
5. Lack of Accountability: In multiple instances, customers mention that when they raised concerns about their service, the salon did not take responsibility or fix the issues. This lack of accountability can negatively impact the customer experience and leave them feeling frustrated and dissatisfied.
In summary, Elegant Nails place has strengths in providing quality services, skilled nail technicians, affordable prices, and friendly staff. However, there are several notable weaknesses, including inconsistency in service, issues with sanitization, subpar nail services, poor nail techniques, and a lack of accountability. These weaknesses should be addressed by the salon to improve customer satisfaction and overall reputation.
Best TL Reviews
I am so disappointed. I asked for a basic manicure with *clear pink gel* on my short natural nail. My nail tech cut corners on prepping my nails and cuticles and removing the sparkle gel polish I had on from my previous manicure, and slapped on some clear topcoat which is not what I asked for. There is still leftover glitter. When I politely told her what I asked for she got upset and didn’t fix it. My nails and cuticles are crusty, and I was over charged $40 for this, and I’m just really upset. I don’t think I will ever go here again ????
One of the best pedicures I ever got! I got the green tea mask with cucumber and oh my goodness... it felt amazing! The cooling cucumber created a wonderful sensation on my legs. This was followed by a leg scrub and the mask again. She put cuticle oil and lotion on my legs and started the hot stone massage. The chairs are massage chairs and are great. This isn’t the usual place I’d go to but my salon is temporarily closed because of COVID. This place is right down the street and a little cheaper. I’ll definitely be back again!
This is my go-to nail shop! I love it. I always get my gel manicure from Lily and it always looks great! Highly recommended
I was very surprised by the low prices, but like they say, “you get what you pay for”. Little time was spent scrubbing my feet, “hot stones” were room temperature at best, and the polish job was sub par. She forced my sandals on before dry and ignored when I tried to tell her the sandal was rubbing against my toenails. I get to the drying station and see that the paint was damaged, as expected. They grab another technician to fix it and she ends up telling me that the polish I chose was “bad. No good” , and prompted me to select another. I chose and she looked at the bottle and again goes “oh no honey. This color no good either, see.” She they then tried to convince me to pay $10 extra dollars for gel… I paid prior to the discovery of the discrepancy, tip included and she actually expected me to pay MORE money after they messed-up my pedi. She grabs 2 other colors and begins to paint a test-nail then urges me to a specific color kind of similar to the original. I definitely will NOT be back and do NOT suggest giving this place your money
I love this place. If you want amazing work ask for Kevin. He always comes through for me with the fine little details and my stiletto shape.
I got a gel pedicure that was $45. I have serious concerns about the sanitization of their equipment. For example, the gloves she put on at the start of my pedicure already had polish on them. She had a buffer hidden in her glove box. I didn't see her get new clean items but I guess I could have missed it. All of the employees and the cleanliness of the place just didn't leave me feeling confident. Additionally, nothing about my $45 pedicure was that great. Not the worst pedicure I've ever had but very far from the best. I will not be going back and would not recommend to anyone.
The reviews that say this place is good have got to be lying. I went to get dip and some acrylic taken off and clear polish put on and they ripped the dip off, which is very bad for your nails and was actually painful. She literally shoved another acrylic nail under the dip and old acrylic and just ripped it up. Then she quickly filed my nails in a very sloppy manner, literally never seen such a poor filing job. I had hang nails hanging off and sharp edged. Then quickly threw on a top clear coat. It took probably 15 minutes for the whole thing. I didn’t say anything in the shop because I was shocked at how awful my nails looked I just wanted to get out of there and go to a different place. If I could go back I would have stopped her the second she started to rip off the first nail. I’ve never in my life reviewed a business but this was such an awful experience that I want to deter anyone else from going. I took pictures but cannot attach here for some reason. My nails are EMBARRASSING looking! Do not go here, even if you have no other option
I had such a good experience! My first time coming here and will definitely return. My pedicure was perfect and the massage was so relaxing, and my gel set is honestly so beautiful, I’m obsessed ???? compared to other nail salons i’ve been to, this is one of my favorite places and had great prices! Also everyone here was super friendly and polite.
Place Pictures
Elegant Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
1. Ci Ci Nails
2. Brians Nails
15. California Nails