Quick Facts About Moon Nails &spa
Moon Nails & Spa has received mostly positive feedback from customers. The strengths of the salon include excellent customer service, friendly staff, efficient and fast service, competitive pricing, and skilled nail technicians who go above and beyond to ensure customer satisfaction.
One of the common positive comments from customers is the exceptional customer service. Customers have praised the friendliness of the staff and their willingness to go the extra mile to make customers feel comfortable and satisfied. The fact that the staff is described as "sweet," "helpful," and "great people" indicates that they create a welcoming and pleasant atmosphere in the salon.
The speed of service is another strength mentioned by customers. Many people appreciate that Moon Nails & Spa does not take up a lot of their time and can accommodate those who have busy schedules. The salon's ability to provide a manicure quickly and efficiently is commendable, as often people do not have the luxury of spending several hours at a salon.
The nail technicians at Moon Nails & Spa are highly skilled and have been able to meet their customers' expectations. Customers have expressed satisfaction with the quality of their manicures and pedicures. They have mentioned that their nails turned out "incredible," "beautiful," and "straight." The fact that some customers have visited nail salons all over the country and ranked Moon Nails & Spa as the best they have ever been to speaks volumes about the skill and professionalism of the nail technicians.
Customers have also appreciated the salon's ability to create custom designs and cater to their preferences. The salon is mentioned as being able to turn ideas into reality or even surpass customers' expectations. This attention to detail and willingness to work closely with the customers is a strength that sets Moon Nails & Spa apart.
Furthermore, Moon Nails & Spa has been consistently recognized as the best nail salon in Dawson County, indicating that their exceptional service and quality have been recognized and appreciated by the local community. Winning such an award year after year demonstrates the salon's consistency in delivering excellence.
However, there are some weaknesses mentioned in the comments that should be addressed. One customer mentioned that Moon Nails & Spa is appointment-only and only accepts cash, which can be inconvenient for some individuals. Additionally, a customer felt that the salon tried to upsell them on additional services, which can be off-putting. These are areas that the salon should consider improving to enhance the customer experience.
In conclusion, Moon Nails & Spa has several strengths, including outstanding customer service, skilled nail technicians, quick and efficient service, and the ability to meet customers' expectations and preferences. The salon's ability to consistently provide excellent service is reflected in the recognition it has received as the best nail salon in the county. However, there are minor weaknesses that should be addressed to further enhance the customer experience. Overall, Moon Nails & Spa appears to be a highly recommended salon that has established a strong reputation in the community.
Best TL Reviews
I’ve never been so impressed with my nails before. The salon is so nice and the people are very friendly! Each one of them. Hannah did my nails and I love them! SNS with an added tip ☺️
I came here a little late on a Friday night and Anthony went straight to doing my nails. My daughters had their nails manicured for the first time and everyone was so so sweet and helpful they took really good care of us! Our nails look incredible ❤️
Very nice and fast???? Sometimes I don't have 2 to 3 hours to spend at salon. After my manicure she massaged my shoulders and hands. She painted my design with ease and helped me pick color
Moon Nails is the best nail salon I have ever been to without a doubt. They provide excellent service and are great people. They go above and beyond with everything they do. I can go in with an idea and they make it happen or improve on it. My SNS manicures last over a month and the pedicures are heavenly. Here are my nails just from this year and I have been thrilled by how they turned out. They get voted the Best Nail Salon of Dawson County every year for good reason.
I have traveled all over the country and gotten my nails done in at least 10 different states and dozens of cities. This place is the absolute best I’ve ever been to! Anthony does my nails and he does such a superb job I do not need to go twice a month but rather can get by with only going once a month. Their rates are competitive and yet on the lower end. I recommend Anthony at Moon nails for SNS every time!
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Nails turned out so well! I love them and they match the reference picture exactly. Nice amd cheap, nails are straight and beautiful
Got mani & pedi - not awful but nothing special. Wasn’t aware they are appointment only and only accept cash. Tried to upsell me on everything, I’d probably try somewhere different next time. Editing to add: pic is of my mani over 2 weeks later, so it held up really well, longer than any other mani I’ve gotten before.
I went into this place yesterday, after lots of recommendations. I had asked for black matte nails, but for some reason there was a weird reaction and the gel wouldn’t stick to my nail. Anthony, the man that did my nails was very upset about this. He tried countless times to fix it and make it better but it still wouldn’t work, it was getting late, and there were people waiting. He told me i was welcome to come back today to have them fixed and i did! he did an amazing job and even upgraded me to sns powder at no extra charge. He even did a better design on them! I will definitely be coming back to this salon. you can tell when the artists genuinely care about their customers!
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Moon Nails &spa Info
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