Quick Facts About Q nail boutique
Q nail boutique has received a mix of positive and negative comments from customers. In order to evaluate their strengths and weaknesses, let's analyze these comments.
Starting with the strengths, one customer had a good experience at the salon, describing it as clean and praising a technician named Julie for her excellent work on a UV gel manicure. Another customer mentioned that their nails looked great after a regular manicure. These positive comments suggest that Q nail boutique is capable of delivering satisfactory results for certain services.
However, there are several weaknesses highlighted in the comments that need to be addressed. Firstly, multiple customers mentioned that the technicians at Q nail boutique are not skilled and have damaged their nails. This is a significant issue as it indicates a lack of expertise and professionalism among the staff. Another related concern is the unsanitary conditions reported by customers. Dirty towels, dirty footbaths, and a generally unclean environment raise serious health and safety concerns. Additionally, there are complaints about some employees not speaking English, which can hinder effective communication and lead to misunderstandings or mistakes during appointments.
Pricing is another weakness mentioned by a customer who found the cost of acrylics to be over $100, which they felt was high. While the customer mentioned that the results looked nice, the high price may deter potential customers who are looking for more affordable options.
There are also complaints about the customer service at Q nail boutique. One customer mentioned that their nails and cuticles were not cleaned thoroughly, indicating a lack of attention to detail and professionalism. Another customer described a rude and unskilled technician who was dismissive when they expressed dissatisfaction with their nails. This highlights a poor customer service experience and a lack of professionalism on the part of the staff.
Lastly, there is a complaint regarding appointment scheduling. A customer claims that their appointment was erased from the calendar despite calling to make it two weeks in advance. The lack of organization and accountability in managing appointments raises concerns about the salon's ability to provide reliable and efficient service.
In conclusion, Q nail boutique has several weaknesses that need to be addressed in order to improve their overall quality and customer satisfaction. These weaknesses include unskilled technicians, unsanitary conditions, lack of English-speaking staff, high pricing for some services, poor attention to detail, rude customer service, and issues with appointment scheduling. Addressing these concerns is crucial for Q nail boutique to enhance its reputation, attract more customers, and ensure a better overall experience for their clientele.
Best TL Reviews
Technicians are not skilled and damaged my nails. They exposed my nail bed which is very painful. This place is not sanitary, towels are dirty and most employees don’t speak English. Person doing pedicure was distracted and kept looking around the room. I don’t recommend this place and will not be coming back.
A bit pricey for acrylics was over $100 plus tip. They did look nice though.
Today was my first time at Q nails salon in Anderson Avenue. I had a good experience at this salon. The salon is clean and the technician who did my nails is excellent. Her name is Julie (sp) and she is friendly. The UV gel was perfectly done. I will definitely come back again.
not sanitary - the place to keep your feet wasnt cleaned and had dirt in it
the girl was either new or not that experienced because my nails and cuticles were not cleaned throughly at all. not professional at all - would need to get my nails re done elsewhere
The experience was great and the people were very nice. My nails look great after a regular manicure.
The girl who did my nails was a joke and very rude! Girl I can't help it your not good at your job, me being honest I don't like my nails is the least I can do.
Not recommending this place!!
Never in my life have I experienced a more disgusting group of women. I arrived at 1:30 for my gel manicure and the woman at the desk said to me I didn't have an appointment. Mind you, if you're not Spanish you do NOT get a warm greeting or service at this place. They consistently get distracted during your service with side conversations in Spanish and other things they just get up to do while doing your nails. They definitely talk about customers in their face in Spanish. Anyway, I called 2 weeks prior to make my appointment with the best of the worst. I look down at her paper calendar while the woman rudely disputed I even had an appointment and my name is ERASED from the calendar. The woman who my appointment was with literally walked up to the counter and didn't even acknowledge I was standing there. She has done this in the past. She looked at me and said "I don't know" with an attitude and walked away. It was right in her face, my appointment at the time I said my appointment was for with the person I made the appt. with. This is after them trying to imply that I never made an appointment for about 5-10 mins. The woman at the front NEVER apologized, she tried everything to make it my fault and basically just said. "I don't know what you want me to do." Never offering ANY CUSTOMER SERVICE. I was very upset. Especially since they have a habit of messing up appointments and simply blaming the customer. They quickly called the police as if I did something to any of them. Simply to say I'm raising my voice. I waited and told the police the same thing I told her incompetent ass. This place does NOT do good nails anyway and literally every other person that did my nails outside of the one person I had an appointment (who is decent at best) did a HORRIBLE job, but i went here because it is local and I'm only recently a regular nail doer. I will NEVER go there again. They are disgusting humans!!! Absolutely ruined my weekend! Rude and condescending and I highly recommend you never go there, there are many other options in the area.
Worst place to get your nails done.
Went in today for a set of UV gel. Clearly the person who did it had no idea what she was doing. Left me with thick and half painted nails.
Couldn’t even cut or push back my cuticles properly. And on top of that cut me with the electric file..
Do not waste your money. They refused to give me my money back. Literally threw away 80$ by going to this place.
Place Pictures
Q nail boutique Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:30 PM |
How to go there
Location
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