Quick Facts About City Nails
Strengths of City Nails Place:
1) Detail-oriented nail technician: One customer mentioned that they had a positive experience with a nail technician who was very detail-oriented and made sure that the customer was getting exactly what they wanted. This suggests that City Nails Place has nail technicians who are skilled and attentive to the needs of their customers.
2) Ability to accommodate specific requests: Another customer stated that they wanted a specific type of nail design (pink and white medium to long stiletto nails) and the nail technician at City Nails Place informed them that only a few technicians in the salon could do that design, and she was one of them. This shows that City Nails Place has nail technicians with specific expertise and are able to fulfill specific requests from customers.
3) Quick service: Several customers mentioned that they received fast service at City Nails Place. One customer mentioned that they got a pedicure done within 20 minutes, which was faster than they had experienced in other nail salons. Another customer mentioned that they got right in and didn't have to wait at all. This indicates that City Nails Place values efficiency and tries to minimize waiting times for their customers.
4) Good pedicure: One customer specifically mentioned that they received an awesome pedicure at City Nails Place. They were satisfied with the quality of the service and expressed their intention to return. This suggests that City Nails Place is capable of delivering high-quality pedicures.
Weaknesses of City Nails Place:
1) Inconsistent quality of service: Several customers expressed disappointment with the quality of service they received at City Nails Place. Some mentioned that their nails were damaged or not done properly, while others mentioned that they felt rushed during their appointments. This indicates that there may be inconsistencies in the skills and professionalism of the nail technicians at City Nails Place.
2) Overcharging and additional fees: Some customers felt that they were overcharged for the services they received at City Nails Place. One customer mentioned that they paid $38 for a basic manicure that was poorly done. Another customer mentioned that they were charged for services they did not ask for. Additionally, it was noted that City Nails Place charges a fee to use credit or debit cards. This may be a deterrent for customers who prefer to use cards for payment.
3) Lack of additional pampering services: One customer mentioned that they were disappointed with the lack of additional pampering services at City Nails Place. They specifically mentioned the absence of a hot towel wrap, real foot rub, and the use of an electric file on their nails. This suggests that City Nails Place may not offer the same level of luxury and relaxation compared to other nail salons.
4) Poor customer service: Some customers reported negative experiences with the customer service at City Nails Place. One customer mentioned that the staff was rude to an elderly lady who had a question. Another customer mentioned feeling rushed and disappointed with the overall service and attentiveness of the staff. This suggests that City Nails Place may need to improve their customer service skills to create a more positive and welcoming atmosphere for customers.
In conclusion, City Nails Place has strengths in terms of detail-oriented nail technicians, the ability to accommodate specific requests, efficient service, and good pedicures. However, there are weaknesses in terms of inconsistent quality of service, overcharging and additional fees, lack of additional pampering services, and poor customer service.
Best TL Reviews
I was in Mountain Home for work and needed my dip removed and a basic manicure. I have never been so disappointed in a nail salon. He tore my nails up, did absolutely nothing for the manicure and I paid $38. Be warned…They charge a fee to use a card.
I went to them to have a full set and to have them out on with pink acrylic and they didn't. They did normal acrylic and painted on the pink. Then try and charge me or something I didn't ask for. Don't go there unless you want them to do thing they want and charge you for services you didn't ask.
Only went there bc the lady I normally use is out of the country. Cost to much for lack of service. It was very blah... no hot towel wrap, only to wipe legs after lotion. No real foot rub. Mani was awful. And I hate that they use the electric file on my nails, fingernails and toenails ????
My fingernails were long, he asked if I wanted them shorter proceeded to cut them off, didn't give me time to even say a little.
Worst mani/pedi ever!
Also, an elder lady came in, she was trying to ask a question before her service and they were very rude to her..
I don’t remember the lady’s name that did my nails, but she was very detail oriented and kept making sure I was getting exactly as I wanted. I'm not very easy to please when it comes to nail salons either, as I also do nails.
I went in wanting pink and white medium to long stiletto nails, she told me only 2 people in the salon could do them and she was one of them, so very much worth it. I waited for about 2 hours, but it was a Saturday and they were extremely busy! I think she spent about an hour and a half on my nails and didn't mind fixing or making adjustments as she went. She would get done with one hand and ask me if she needed to fix anything and from my experience, not many nail technicians in this town will do this.
Fastest pedicure EVER! Was done within 20 mins. Was expecting a 40 to 50 min pedicure like I’ve had in other places. My feet only soaked for about 2 minutes while he was gathering his equipment, than a short cleaning of the cuticles, short scrub of the feet, lotioned the legs, warm towel to wipe the legs then BAM! It was all over, of course after applying nail polish…. Never going there again!
Did awesome job on my pedicure . Got right in and didn't wait at all. Will be back.
They were very fast, but I was rushed the entire time of my service. I called ahead to make an appointment, and was called 5 minutes before my appointment time asking where I was. I still arrived earlier than my appointment time and went to choose a color, and held one bottle to look at it and was rushed to my seat. My pedicure was okay - I had a little paint on my toes. I just felt rushed and left a little disappointed with the service.
The best I've had. All the other places break or lift. Time to go back to my French tip.
Place Pictures
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:30 AM - 07:00 PM |
|---|---|
| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 08:30 AM - 07:00 PM |
| Friday | 08:30 AM - 07:00 PM |
| Saturday | 08:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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