Quick Facts About Star Nails
Star Nails place has several strengths and weaknesses based on the comments provided. It is important to consider both the positive and negative aspects to get a comprehensive understanding of the salon.
One of the major strengths of Star Nails place is their ability to provide a high-quality service. Many customers expressed satisfaction with their pedicures, with comments such as "they did a wonderful job" and "the outcome is great." This indicates that the salon has skilled technicians who pay attention to detail and take their time to ensure a satisfactory result. Additionally, the fact that one customer mentioned getting a French tip set suggests that Star Nails place offers a variety of options for nail services.
Another strength mentioned by multiple customers is the friendly and welcoming staff. Comments such as "the staff is always so friendly" and "they were very nice, very kind" highlight the positive customer service experience. This indicates that the salon has a pleasant atmosphere and staff members who make an effort to create a comfortable environment for their customers.
The salon's ability to accommodate customers' needs is also a strength. This is evident in the comment that the salon was able to fit a customer in on short notice. Being able to accommodate last-minute appointments shows that the salon is flexible and willing to go above and beyond to meet customer demands.
Another strength mentioned is the salon's consistency in providing a good service. One customer mentioned that even after being away for a long time, they were still given a perfect pedicure. The fact that the salon remembers its customers and consistently delivers satisfactory results demonstrates their dedication to customer satisfaction and building long-term relationships with clients.
On the other hand, there are a few weaknesses mentioned in the comments. One customer mentioned that they had a trainee who did not do the best job, resulting in thin nails. While this could be considered a one-time occurrence, it is still a valid concern and something the salon should address to ensure consistent quality.
Another weakness mentioned is the strong chemical smell in the salon. One customer mentioned that it was too much for them, indicating that the salon may need to improve its ventilation or find alternative products to limit the strong odor. This could potentially be a deterrent for customers who are sensitive to strong smells.
One customer mentioned that they had a bad experience with the nail color and design. While the overall work was considered good, the dissatisfaction with the nails' appearance raises concerns about the salon's attention to customer requests. This could be a weakness in terms of delivering specific requests accurately.
Lastly, there was a complaint about certain staff members being rough and careless. Using a nail drill and causing bleeding is a serious concern and demonstrates a lack of attention to customer comfort and safety. This raises questions about the salon's training and supervision of its employees, indicating a weakness in terms of consistency and quality control.
In conclusion, Star Nails place has several strengths, including providing high-quality services, friendly staff, accommodating customer needs, and consistency in delivering satisfactory results. However, there are also weaknesses such as occasional lapses in quality, strong chemical smells, dissatisfaction with nail color and design, and concerns regarding rough and careless staff members. It is important for the salon to address these weaknesses to ensure a consistently positive customer experience.
Best TL Reviews
I took my Dad and brother for their first pedicures and they absolutely loved it. I got both a French tip set and a pedicure and they did a wonderful job, took their time, and the outcome is great! I would definitely recommend this place!
Recently went in after being away for a long time. And as always I was given the perfect pedi. I'm very sensitive to touch and she is always extra gentle with my feet and toes. I have missed this place.
I enjoy the fact that they never forget me, even when I've been away for a while. I cannot wait for my next pedi. Hopefully I have more time. And can do more than a 'color change' on my lunch break.
I was grateful they could get me in on short notice.
They did a really great job for a men's pedicure. I'm ticklish and they were very gentle with me. My feet feel amazing! I made an appointment and was in and out in 30 mins. Great service!
Not the best work, they had a trainee. Would return to see if my first experience was bad luck but me and my mother didn't appreciate how thin our nails were, they were very nice, very kind, but my nails didn't look as I asked
The staff is always so friendly; I've never left unsatisfied. They are by far the best nail salon I've been too!
Purchased a gift certificate for a good friend. I am not sure I could have my nails done there - the strong chemical smell was too much for me. Super nice owner!
They did pretty good withe making the nails but horrible job with the nail color and the design
Quit going because Chan and his wife were too rough on my nails and made me bleed. Used a nail drill, in a BIG hurry, and always nicked me. Just got tired of their carelessness. The daughter, though, was excellent.
Place Pictures
Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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