El Vallarta's Mexican Restaurant

+1 918-358-5784

809 N Broadway St, Cleveland, OK 74020 United States of America

Open Today: -

Quick Facts About El Vallarta's Mexican Restaurant

El Vallarta's Mexican Restaurant has received mostly positive reviews for its food and service. Customers have appreciated the excellent service provided by the staff and the friendly atmosphere of the restaurant. The food has been described as very good, with specific menu items like the special, taco salad, and fajitas being praised. The hot sauce has been mentioned as flavorful without being overpowering. The restaurant is also commended for its cleanliness.

One of the strengths of El Vallarta's Mexican Restaurant is its friendly and attentive staff. Customers have consistently mentioned the great service provided by the servers and the overall friendly atmosphere of the restaurant. This helps to create a positive dining experience for customers and makes them feel welcomed and valued.

Another strength is the quality of the food. Many customers have praised the taste and freshness of the food at El Vallarta's Mexican Restaurant. Specific dishes like the taco salad and fajitas have been highlighted as delicious and well-executed. The hot sauce has also been mentioned as a highlight, with customers appreciating its flavor and level of spiciness.

Customers have also mentioned the cleanliness of the restaurant as a positive aspect. Having a clean dining environment is important for customers, as it contributes to their overall dining experience and ensures that they feel comfortable and confident in the hygiene standards of the restaurant.

However, El Vallarta's Mexican Restaurant does have a few weaknesses based on some negative feedback from customers. One customer mentioned that the manager, Lorena, was not skilled in customer service and did not address their complaint satisfactorily. It is important for a manager to handle customer complaints in a professional and understanding manner, and any shortcomings in this area can negatively impact the overall reputation of the restaurant.

Another weakness mentioned by a customer is the subpar quality of the steak fajitas. Customers were disappointed with the taste and texture of the steak, which affected their overall enjoyment of the dish. Consistency in food quality is essential for any restaurant, and negative experiences with specific dishes can deter customers from returning.

Furthermore, another customer complained about the lack of quality in the beef nachos they ordered. The portion size of the beef was mentioned as insufficient, and the guacamole was described as old and unappetizing. Food quality and portion size are crucial aspects of any dining experience, and negative feedback in these areas can greatly impact the overall reputation of a restaurant.

In conclusion, El Vallarta's Mexican Restaurant has several strengths, including excellent service, delicious food, and a clean dining environment. However, there are also some weaknesses to be addressed, such as inconsistent food quality and unsatisfactory customer service. Addressing these weaknesses could help improve the overall dining experience and reputation of the restaurant.

Best TL Reviews

My brother took us here to eat. Out of all the Mexican restaurants I've been to this was one of the best. The food was very good. We ordered the special. If you are in the Cleveland or Pawnee area or just passing through you must try this restaurant. The service is excellent the staff friendly and the food on point.

Great food and service. Clean restraunt

Was very good. Hot sauce was good. Not overly hot. Just the way we like it. Taco salad was very good. Fajitas excellent. Will go back when we are in town for the wild country meats.

Local place in Mt hometown. The servers and rest of the staff are always friendly. The service is great and the food is always yummy!

-2 Lorena (the manager) was bad at customer service I was willing to pay for 75% of the meal but she wouldn’t even discount or take it off. Then said “we never had complaints before” like ours weren’t validated.

-1 the steak fajitas were terrible and we hardly touched them.

+1 chicken fajitas were good.

+1 has potential

2/5 wouldn’t eat here again.

Food was hot and fresh . Service was great. First time eating here.. would definitely recommend!

Stopped in for lunch Sunday Dec 3.

Ordered a chicken chimi dinner.

Chips and salsa was good.

Service was a bit lacking..

And Chimi dinner was obviously leftover from previous day.

Waitress was to busy doing whatever they do on the empty side of the restaurant to come back except once when she finally reappeared and i was able to wave her over.

First asked if the salad on the plate was suppose to have guacomole on it.

She said no.

This is the very first time ever at the multitudes of Mexican restaurants ive been to that served salad with out guacomole on it.

Hence the term Guacomole salad!

Refried beans where obviously straight out of the refrigerator..was absolutely cold not even an effort to microwave them.

Told waitress ..all she said was "oh really"

And walked off .. didn't even bother to tell the cooks.

The chicken on the Chimi was dry and some was even hard.

Obviously there food is left over from day before and served .

So to sum it all up...This place's food sucks and the waitress needs to find a more suitable career.

First time coming here to eat and it will be the last. Ordered beef nachos, literally maybe 2 tablespoons of beef in the nachos. The guacamole on the nachos was old and was disgusting. The chips in the nachos were “ chewey”. Horrible food.