Quick Facts About Nail By Leon & Kim
Strengths:
1. Skilled and experienced nail technicians: Multiple comments praise the expertise and professionalism of both Mr. Leon and Kim. They are described as being skilled, precise, and attentive to details. The positive experiences of the customers with the services provided by these technicians highlight their expertise in nail care.
2. Friendly customer service: Customers appreciate the friendly and polite nature of the staff at Nail By Leon & Kim. They feel welcomed and comfortable throughout their visit. The positive interactions with staff create a relaxed and enjoyable atmosphere, contributing to the overall experience.
3. Ability to accommodate last-minute appointments: One comment mentions that the salon was able to accommodate a last-minute appointment for a full set and pedicure. This flexibility in scheduling shows that Nail By Leon & Kim is willing to go the extra mile to serve their customers.
4. Reasonable pricing: A customer mentions that the prices at Nail By Leon & Kim are great. This suggests that the salon offers competitive and affordable prices for their services, making them accessible to a wider range of customers.
Weaknesses:
1. Inconsistent service quality: One comment mentions a negative experience with the pedicure service. The customer found the service to be subpar, citing difficulties in communication with the technician, cold water during the pedicure, and a rough touch. This inconsistency in service quality raises concerns about the overall consistency of the salon's services.
2. Quality control issues: A customer noticed the nail technician's lack of attention and focus, resulting in poorly done nails. This observation raises questions about the quality control measures in place at Nail By Leon & Kim and suggests a need for better training and supervision.
3. Appearance of the salon: While one comment describes the salon as a "nice environment," another comment highlights that it may not have a high-class or chic appearance. This suggests that the salon may not have a luxurious or upscale ambiance, which could be a drawback for customers seeking a more upscale experience.
4. Owner interference: According to one comment, it appears that the owner(s) of Nail By Leon & Kim might hover over their employees more than the clients. This can create a tense work environment and potentially affect the quality of service provided. It also implies a lack of trust in the employees' abilities.
In conclusion, Nail By Leon & Kim has several strengths, including skilled technicians, friendly customer service, flexibility in scheduling, and reasonable pricing. However, there are also some weaknesses in terms of inconsistent service quality, quality control, the appearance of the salon, and potential interference from the owners. These weaknesses indicate areas for improvement in order to provide a consistently positive and high-quality experience for customers.
Best TL Reviews
Mr. Leon is a nail Master! My 2 big toes had severally damaged nails from an accident and he trimmed the nails, added acrylic toenail and now I don't have any pain plus it looks AMAZING! I'm beyond grateful and thankful for their friendly service and attention to details! My experience with both pedicurist Tina and Kim has been nothing less than stellar!
I showed up for a full set and a pedicure last minute and they took care of me. I had broken my toe upon walking out the door and I don't think the woman that had started my pedicure understood what pain I was in however, Leon walked in shortly after the pedicurist had begun and took over and I felt no pain. He hardly touched my toe. I had three people working on me at the same time. I felt like a queen. I'm definitely going back. I left them all a nice tip.. my nails still look great.
This place is very relaxing. Leon and Kim are very polite technical and professional. I've had a pedi with polish,finger nails cleaned up with no polish and my eyebrows and chin waxed. The prices are great.
Kim really took her time into the work she did, haven’t had quality service like this in awhile , she was very friendly and professional! Leon seems to get irritated quickly from observing but will definitely be coming back for Kim! She was great!
I went to the salon for a pedicure. There was 2 people that was doing my pedi. First off, you could bearly understand the lady. The water was ice cold. She acted like she didn't know what she was doing. She just massaged my feet then gentleman came and started doing the rest. He was a bit rough, cut one of my toes. They heated towels in a microwave. My polish on my toes look awful. I will never go back here, definitely would not recommend anyone to go here.
Super amazing I love it so much and they are very nice, they did my pedicure very great!! Highly recommend, maybe it’s not a SUPER chic, high class looking place but it’s a nice environment and very humble!????
The nail tech kept looking around to see what other employees were doing that he messed up my nails. Maybe they need better training or the owners shouldn’t work if they’re going to hover over their employees more than their clients.
Went to this nail salon today with my daughter and absolutely loved it! Leon’s precision is spot on and Kim’s patience with my daughter while she talked non stop was a blessing! Coming from NY I’m very picky on where I get my nails done and I found my forever spot! Thank you Leon & Kim!
Place Pictures
Nail By Leon & Kim Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
Places