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Beauty Land

+1 302-736-9798
111 S West St #3, Dover, DE 19904 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Beauty Land

Beauty Land, a beauty store, has received mixed reviews from customers. Some customers have praised the store for its helpful and caring employees, while others have complained about the high prices, expired products, and poor customer service. In analyzing the strengths and weaknesses of Beauty Land, it is important to consider these comments and provide an overall assessment of the store.
One of the strengths of Beauty Land is the helpful and caring nature of the employees, as mentioned by multiple customers. They go out of their way to ensure that customers find what they are looking for and provide a pleasant shopping experience. The comment about Miss O and her husband being sweet and treating customers like family highlights the positive customer service aspect of Beauty Land. This is a significant strength as it creates a welcoming and comfortable environment for customers.
Another strength of Beauty Land is the knowledge of some employees regarding hair products. The comment about Ashlene being knowledgeable about the products shows that there are employees who can provide valuable information and guidance to customers. This is important in a beauty store, as customers often seek advice on finding the right hair products for their needs. The girl with long locs also receives positive feedback for helping a customer with natural hair and recommending appropriate products. This expertise in hair care is a strength of Beauty Land.
The organization and neatness of the store is also mentioned as a strength by one customer. Despite its small size, Beauty Land is said to carry the latest products and maintain a tidy store layout. This is important as it creates a visually appealing and convenient shopping experience for customers.
However, Beauty Land has several weaknesses that have been brought up by customers. One major weakness is the high prices compared to competitors like Beauty Max. Customers have commented that Beauty Land is more expensive, which could deter potential customers and impact their overall shopping experience. The comment about expired products is another significant weakness, as it raises concerns about the store's quality control and the potential harm it may cause to customers. The accusation of lying and poor customer service also reflects negatively on Beauty Land and can damage its reputation.
Another weakness mentioned is the excessive security measures in place, such as the abundance of cameras. While security is important for any store, customers may feel uncomfortable or distrusted due to the perceived Fort Knox-like environment. This can impact the overall shopping experience and deter repeat visits.
Additionally, the comment about one employee being overqualified for the job suggests a potential weakness in the distribution of skills and expertise among the staff. While this employee was praised for their helpfulness and politeness, it also raises concerns about the overall competence and knowledge of the other employees.
In conclusion, Beauty Land has both strengths and weaknesses. The helpful and caring nature of some employees, their knowledge of hair products, and the organization of the store are notable strengths. On the other hand, the high prices, presence of expired products, and accusations of lying and poor customer service are significant weaknesses. It is important for Beauty Land to address these weaknesses and improve the overall customer experience in order to enhance their reputation and attract more customers.


Best TL Reviews

I go in ask to see the human hair.....he is holding on to like i was going to steal it.....I was trying to look at the back of the package.....I figure you want to hold on it that bad keep it went to Beauty Max
Beauty land is the best place to go. Employees are super helpful. Miss o and her husband are so sweet. They go out of there way to make sure everyone gets what they're looking for. They aren't just a beauty store they're a family that care about there customers needs and wants! I definitely 100% reccomend them.
I went into Beauty Land and was helped by Ashlene, and she was so nice! She was very knowledgeable about all the hair products I was interested in, and she seemed very respectful of myself and all the other customers. Every time I go in there she is always helping everyone and I hope she is there every time i come shop because she is by far one of the best people there!!!! Beauty land soo amazing too!
Prices are way more than beauty max, expired products and more cameras than Fort Knox! The pretty employee with the dreads is always cheerful, helpful and polite. She makes my shopping experience a pleasure. She definitely over qualified for that place.
The girl with the long locs is very helpful. I have natural corkscrew hair and she gave me the right products to get it to look nice and healthy. I should have asked her name so I could tell everyone to ask for her if you need help.
The cute female worker helped my daughter pick out her hair. They didnt rush even though they were closing in 5min. Always forget its there but I would take my daughter back
If I could give them zero stars I would. Don't waste your time here, go to Beauty max. Better quality, better customer service and knowledge people at Beauty max. This place is a rip off, they lie to you then accuse you of lying.
Even though it’s on the small side. It is a neat and organized store and it carries the latest products. The man that’s always there (I believe his name is Sonny) is always very kind. I don’t mind giving him my business.

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Beauty Land Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location