Nails & Tan

+1 931-359-0017

1368 N Ellington Pkwy, Lewisburg, TN 37091 United States of America

Open Today: -

Quick Facts About Nails & Tan

Nails & Tan place, based on the comments provided, has a number of strengths and weaknesses. Let's analyze them in detail:

Strengths: 1. Quality gel application: One customer mentioned that the gel application was done really well. This indicates that the technicians at Nails & Tan place have proficiency in applying gel polish, which is an important skill for a nail salon. 2. Affordable prices: Another commenter mentioned that the prices were not too high. Offering reasonable prices is a strength as it attracts customers who are looking for affordable nail services. 3. Cleanliness: One customer mentioned that the salon was not too dirty, indicating that they maintain cleanliness standards. A clean and hygienic environment is crucial for any salon, especially when it comes to nail services. 4. Professional nail job: One customer highlighted that Nam provides a professional nail job, which indicates that the technicians at Nails & Tan place possess the necessary expertise to deliver a well-executed service. This is crucial for building a loyal customer base.

Weaknesses: 1. Inconsistency with client desires: Many customers complained about receiving a service that did not match their requested specifications. This lack of attention to detail indicates a weakness in the salon's ability to fulfill customer expectations. It also suggests a lack of communication between the customers and technicians, leading to dissatisfaction. 2. Unprofessional behavior from staff: Multiple comments referred to rude and unprofessional behavior from staff members. This is a significant weakness as professionalism is crucial for maintaining a positive and comfortable environment for customers. Rude behavior can result in the loss of loyal customers and damage the salon's reputation. 3. Long wait times: One customer mentioned the long wait times at the salon. This is a weakness as it can lead to frustration and inconvenience for customers. Hiring more staff members could help alleviate this problem and improve overall customer experience. 4. Negligence towards customer feedback: Multiple customers expressed dissatisfaction with the salon's response to their feedback. This indicates a weakness in the salon's customer service and the ability to listen to and address customer concerns. Ignoring client feedback can lead to a decline in customer satisfaction and loyalty.

In summary, Nails & Tan place has strengths in terms of quality gel application, affordable prices, cleanliness, and providing professional nail services. However, they face weaknesses in inconsistency with client desires, unprofessional behavior from staff, long wait times, and negligence towards customer feedback. Improving in these areas could enhance the salon's overall reputation and customer satisfaction.

Best TL Reviews

This is from Nam. I showed him what I wanted and he did it nothing like the pictures at all! I asked him if we could fix it because I didn't really like the way they turned out and he cuts them all off and says "You can take the rest off yourself. I'm not doing it for you." I have went here for years but after this, I will not be back. VERY UNPROFESSIONAL!

I wouldn't recommend this place at all. I wanted flat and round nails. I ended up getting not flat and round nails. He was very rude and pushed my hand away when he was finished with one hand and grabbed my other hand. My daughter noticed that they curved upwards and I didn't think anything about it until I looked and sure enough looks like my nails are gonna fall off. I asked him why they look like that and he said some are this way and some are flat. I specifically told him I wanted flat nails.

Do not go here ! I was refused service because the man that works there did my nails incorrect also did them crooked so I had them soak them off .. since he is “the best” I could not get my nails done after waiting for 3 hours ! Now my nails are damaged from them rushing the soak process!

They discriminate against skin disorders that are completely harmless and charge full price after not giving the massage for the Pedi this place is HORRIBLE!!!!IF I COULD RATE NEGATIVE I WOULD.

Got gel done really good not that high wasn’t to dirty but very nice

If you go here for friendliness and conversation, probably not the best choice. But if you want a professional nail job, this is the place to come. Momma does an awesome pedicure and Nam's nail job is the best around. He is cantankerous lol but he does put up with women all day, so I don't much blame him.

They are very unprofessional. said I was picky and refused to take me infront of everyone. All because I didn't like the way the guy did my nails, one time, 3 years ago! I never even made a big deal about it, and even paid afterwards.

It's not the wrong place to get your nails done. It's just that it would be a better place to get your nails done if, for one, they would hire more people to take down on the long wait times, and that would also allow the techs. To slow down and take their time and get it done right the first time.

The most considerable disapproval I have and the only objection I have is this; if I, as your client, is telling you that this is not what I want then, don't do it anyway. Listen to your clients and what they are asking. Don't just ignore us as clients and do what you think we want.

LISTEN TO YOUR CLIENTS!!!