Quick Facts About Expedy Barber Shop Y Salón
Expedy Barber Shop Y Salón has received a variety of comments, both positive and negative, which can be used to assess the strengths and weaknesses of the place.
Starting with the strengths, one recurring theme is the high level of skill and precision in their haircuts. One customer mentions that the barbers take their time to cut hair with no errors, and another considers it the best haircut and professional. This indicates that the barbers at Expedy have expertise in their craft and provide quality service.
Another strength highlighted by multiple comments is the comfort and welcoming atmosphere of the shop. Customers mention feeling safe, comfortable, and respected when getting their hair cut at Expedy. The barbers are described as friendly and the shop plays good music, creating a positive and enjoyable experience for customers.
The ability to make appointments is appreciated by some customers as it ensures minimal waiting time and the ability to plan their visit in advance. This convenience is seen as a strength of Expedy, as it helps customers to feel satisfied and valued.
Additionally, one customer mentions that the shop was clean, which is an important factor for many individuals when choosing a place to get their hair cut. A clean and sanitary environment can contribute to a positive experience and promote customer trust and satisfaction.
However, there are several weaknesses that can be inferred from the comments as well. One major concern is the inconsistency in the quality of service. One customer had a negative experience where the barber didn't follow their instructions and made mistakes with their haircut and beard. This indicates a lack of attention to detail and a communication issue between the customer and the barber.
Another weakness is the issue of waiting time and prioritization of customers. One particular comment expresses frustration about the long waiting time, despite being ahead in the queue. Additionally, the customer feels that the shop prioritizes Spanish-speaking customers over others. This suggests a lack of fairness and professionalism in managing appointments and waiting times, which can lead to customer dissatisfaction and negative experiences.
Furthermore, the lack of transparency in explaining the reason for allowing another customer to cut ahead of those who have been waiting is seen as disrespectful and unprofessional. This highlights a weakness in customer service and communication skills.
Lastly, two comments mention that the shop was found by accident or as a last resort, suggesting that Expedy may not have a strong reputation or visibility compared to other barber shops in the area. This could be a weakness in terms of attracting new customers and building a loyal customer base.
In conclusion, Expedy Barber Shop Y Salón has strengths in terms of skilled barbers, a comfortable atmosphere, and the availability of appointments. However, weaknesses such as inconsistency in service quality, long waiting times without clear communication, and a potential reputation issue may need to be addressed to improve overall customer satisfaction and loyalty.
Best TL Reviews
Hit or miss place. Why I told him shave my head and he buzzed it. And then I told him take down my beard alittle and he just snips a little hair honestly I don’t know what the hell just happened ????
If you don’t make an appointment you’ll have to wait but once you make that free appointment you’ll feel brand new perfection takes time and these barbers take their time to cut your hair with no errors what so ever highly recommended.
Expedy is a great place to get a hair cut. Expedy cut my son’s hair… and I’ve also had him trim the sides of my Mohawk too. I feel comfortable there. It seems like the other barber’s there are good as well.
My brother went in today for a haircut and upon his arrival only two people was in front of him; The two guys in the chair. After waiting over 45 minutes, a guy walks in and the barber tells my brother "oh this guy is next" OK No problem. After one of the barbers was done , we presumed my brother would be next...WRONG. A lady walks in with her two year old and no explanation was given as to how she's able to cut the line. No appointment, just walk in. After then waiting for thirty or so minutes more we decided to walk out. I dknt if this a a reach but I believe if we were Spanish-speaking it would be another story and we would have been seen because all if the customers who they let cut was Spanish speaking. Even when we suggested leaving it was no remorse for the time spent there, being lied too, and being Blatantly disrespected. Moral of the story, There service is unprofessional I feel if you're of color. DONT DO IT.
They are always happy.. good music and friendly
The best hair cut and professional, If you come to this place you may feel safe using any barber inside..
I cut all my hair off went there he treated me so much respect. Clean I tgank him so much never got his name
This shop was found on accident. I was just in the area looking to get a cut and Expedy came in clutch. I went to two other locations 1st but neither was open at the time they had listed. Good thing they weren't otherwise I wouldn't have come across Expedy. Shout out to Carlos.
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Expedy Barber Shop Y Salón Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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