Quick Facts About Nail 2K
Nail 2K Place has received a variety of comments from customers, outlining both strengths and weaknesses of the salon. The strengths mentioned include a relaxing environment, polite and friendly professional staff, thoroughness in cleaning and preparation for nail services, reasonable prices, clean facilities, and good results for basic services such as manicures, pedicures, and eyebrows. On the other hand, weaknesses mentioned include issues with customer satisfaction, potential scams in charging, time management, rushed service for certain treatments, and allegations of prejudice and rude behavior towards certain customers.
One of the most notable strengths mentioned by customers is the relaxing environment and the polite and friendly professional staff. Customers appreciate the calm and peaceful atmosphere, making their visit to the salon a soothing experience. The staff's friendly attitude contributes positively to the overall customer experience and helps create a welcoming environment.
Another strength identified by customers is the thoroughness in cleaning up cuticles and nails prior to coloring. Customers appreciate the attention to detail and the extra effort put into ensuring a well-prepared canvas for the nail services. Such thoroughness is seen as a standout characteristic, as it is not commonly found in many salons nowadays.
Reasonable prices are also highlighted as a strength of Nail 2K Place. Customers appreciate the affordability compared to other shops offering similar services. This factor plays a significant role in attracting repeat customers and encouraging referrals to friends and family.
Cleanliness is another strength mentioned by customers. The salon's attention to cleanliness is apparent in the clean service areas, dividers, and adherence to wearing masks. Such measures contribute to customers feeling comfortable and reassured about their safety and hygiene during their visit.
Positive outcomes for basic services such as manicures, pedicures, and eyebrows are also mentioned by customers. The quality of work performed by the technicians is appreciated, and customers express satisfaction with the results. This demonstrates competence and skill in delivering the core services offered by the salon.
However, customers have also voiced several weaknesses they experienced at the salon. One common complaint is related to customer satisfaction. A customer recounts a negative experience where the owner did not meet their expectations and charged them a high price for unsatisfactory nails. This raises concerns about the salon's ability to deliver on customer requests and may lead to disappointment and frustration for customers.
Another complaint revolves around time management and rushed service. One customer felt that their pedicure was rushed and completed within 15 minutes, which led to dissatisfaction. This brings into question the salon's ability to allocate sufficient time for each appointment and provide the level of service customers expect.
Allegations of prejudice and rude behavior towards certain customers constitute a significant weakness highlighted in the comments. One customer reports witnessing nail technicians engaging in rude conversations in another language in an attempt to humiliate and anger certain customers. While the commenter states they have not personally experienced such treatment, it raises concerns about the salon's professionalism and inclusivity. Such behavior can create a hostile environment and deter potential customers from visiting the salon.
A few customers also mention miscommunications and attitude issues from some employees. While these incidents did not necessarily result in anger or leaving the salon, they indicate that there may be room for improvement in the salon's customer service and communication skills.
It is worth mentioning that some customers appreciate Nail 2K Place for its no-frills approach and basic nail services. However, others highlight the salon's limited ability to provide more artistic designs. This implies that the salon may not cater to customers seeking more intricate and creative nail designs, potentially limiting its appeal to a certain customer segment.
In conclusion, Nail 2K Place receives praise for its relaxing environment, friendly staff, thoroughness in cleaning and preparation, reasonable prices, cleanliness, and good results for basic services. However, weaknesses include customer satisfaction issues, potential scams, time management and rushed service, allegations of prejudice and rude behavior, miscommunications and attitude problems, and limited ability to provide artistic designs. Addressing these weaknesses could help the salon enhance its overall customer experience and appeal to a broader range of clientele.
Best TL Reviews
A very relaxing environment with a polite and friendly professional staff. They did an amazing job with my manicure. They took their time cleaning up my cuticles and cleaning my nails prior to coloring my nails. There are not many salons nowadays that are so thorough. I will be back with my daughter next time to do both a pedicure and manicure.
The owner claimed he was famous and knew exactly what to do to my nails to satisfy me. I asked for something elegant because it was my birthday. Not only did he ruin the image of what I had in my head, he had the audacity to charge me $75 for nails I was not happy with. It took him two hours and he made me pay and tip before he was even finished. DO NOT RECOMMEND THEY ARE RUDE AND THEY SCAM YOU OUT OF YOUR MONEY.
Today was my first time at this location and i was very impressed alvin did my acrylic fill in and pedicure in about 45mins on my lunch break and they turned wonderfully i went back to work relxed and feeling well taken care of and the price was great compared to other shops I WILL DEFINITELY BE BACK .
Such nice people. Clean service/dividers/ mask wearing. Felt very comfortable. And I love my toes!
I got a pedicure it took all of 15 minutes from start to finish very rush rush with nobody ein the shop waiting for a pedicure never ever again TRASH
They do a really decent job when it comes to the manicures, pedicures, and eyebrows (those are the only services I get). However, a few of the nail technicians are very prejudice towards certain customers. They treat certain individuals with little to no respect. They subject their customers to rude conversations in another language aimed to humiliate and anger a person to the point that they leave. I've witnessed them do this to other people, not myself. My experience has been a few miscommunications and a little attitudes from a few employees but I've never been angry enough to leave from the rudeness. They will try to add additional charges if you have longer nails, so beware. Nevertheless, the work is basic because many of them can't do artistic designs. It's a no frills nail salon with certain biases towards certain groups of people, not a five star establishment.
There is quite a sequence of steps to make your feet happy. Relax with a drink until they tickle your feet.
I love this place clean and comfortable neva too busy, prices are very reasonable and they treat u well and they do good on ????????The nails I only go to them an always refer people to them!!
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Nail 2K Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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