Quick Facts About Fashion Nails & Spa
Fashion Nails & Spa is a salon that has received a mix of positive and negative reviews from customers. In order to evaluate the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the positive reviews, customers praised the salon for the fantastic manicures and services they offer. One customer mentioned that they always leave the salon happy with the shape of their nails, which indicates that the salon has skilled manicurists who can deliver quality results. Another customer had short nails but was impressed with how the manicurist made them presentable and even until they could grow out. This shows that the salon has the ability to cater to different nail lengths and provide customized solutions for their clients.
Several customers also mentioned that the salon provides excellent service and is accommodating. One customer appreciated how the salon was busy but still managed to fit them in and give them the best set of nails they've ever had. This indicates that the salon has efficient staff who can handle a large number of customers without compromising on quality. Another customer mentioned that the staff were friendly and accommodating, contributing to a positive atmosphere.
The salon was also praised for its pedicure services. Customers described the pedicure as "to die for," indicating that the spa services provided are of high quality. In addition, the salon was commended for its quick nail service and affordable prices. This suggests that the salon offers efficient services at a reasonable cost, making it a great value for customers.
Now, moving on to the negative reviews, there were complaints regarding the salon's ability to fulfill customer requests. One customer expressed disappointment when the manicurist couldn't replicate a specific design as shown in a picture. The customer felt that the manicurist rushed through the service and blamed them for not providing clear instructions. This indicates a weakness in the salon's communication and understanding of customer preferences. It is essential for the salon to manage customer expectations and be transparent about their capabilities.
One customer mentioned that they received low-quality work and stated that they would not return. This comment suggests a weakness in the salon's overall quality control and consistency. To maintain customer satisfaction, it is crucial for the salon to ensure that all their technicians provide a consistently high standard of work.
There was also a negative comment about the salon's pricing. A customer mentioned that they paid $52 for a deluxe gel pedicure, and despite tipping $8, they felt it was a waste of money. This feedback highlights a pricing issue that the salon may need to address. It is important for the salon to strike a balance between reasonable pricing and delivering a service that meets customer expectations.
In conclusion, Fashion Nails & Spa has several strengths such as providing fantastic manicures, excellent service, and a serene atmosphere. The salon is also praised for its quick service, friendly staff, and affordable prices. However, there are areas for improvement, including better communication about the salon's capabilities, maintaining consistent quality across technicians, and reassessing pricing to meet customer expectations. By addressing these areas, the salon can enhance its reputation and overall customer satisfaction.
Best TL Reviews
Fantastic manicure and service. They last, and I am ALWAYS happy with the shape!! I had really really short nails coming in for my first appointment but the manicurist did a fantastic job at making them presentable and even until they could grow in. Cannot wait to go back!
First time here and they were busy!! However, they got me right in and gave me the best set of nails I've ever had. I got ombre hot pink with glitter and they rocked it!!! I will for sure be back.
i called before hand, asked if i can walk in and they said yes. I get there and showed a picture and asked if he could do it. He told me yes, another customer walks in and he starts to rush, he did my nails nothing like the picture, started blaming it on me saying i should have told him when i clearly did and asked if he could do it. I just think if he couldn’t do it or even come close to doing it right then he should have never said yes.
Very nice place. The pedicure was to die for, and the nail service was quick! Staff were all friendly. Prices are great as well. I went while on a trip for work and if I ever find myself in CA again, I will be going back.
This is my go-to salon! my sister, mom, and I all love coming here. Anyone at here do an amazing job :) Their prices are very very good, and the staff is very kind.
The staff here are extremely friendly and accommodating. The atmosphere was serene, chic, clean and relaxing. I visited during a weekend trip and would love to return next time I'm in the city!
I went here for my first time and my experience was awesome! My tech did my mani and pedi and she did such a great job and was really nice. I will be returning here!
Everyone is very nice but low quality work
I'll never be back and I wouldn't recommend to anyone unless you're desperate bc everyone is booked or it's an absolute emergency, like mine was. Waste of money.
$52 for deluxe gel pedi. Tipped $8. Will never be back.
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Fashion Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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