Rozzo's Razors

+1 412-264-0711

1290 Brodhead Rd, Coraopolis, PA 15108 United States of America

Open Today: Closed

Quick Facts About Rozzo's Razors

Rozzo's Razors, based on the comments above, appears to have several strengths that contribute to its positive reputation and customer satisfaction.

Firstly, the hairstylists at Rozzo's Razors are highly skilled and have garnered loyalty from their clients. Rocco Timulak, in particular, is commended for his talent and work ethic. This suggests that the salon has a strong team of stylists who are capable of delivering excellent haircuts and services.

A notable strength is the personalized and attentive customer service provided by the stylists. Rocco Timulak, for instance, is described as someone who not only wants to make customers look good, but also feel good. He takes a genuine interest in his clients' lives, making them feel heard and understood. This personal touch helps build strong connections and relationships with customers, creating a positive salon experience.

The positive experiences shared by customers also indicate that Rozzo's Razors hires and trains capable stylists. Different stylists are mentioned, such as Mary, Debbie, and Greg, each of whom provided excellent service and gave haircuts exactly as requested. This consistency and ability to meet customer expectations suggests a solid training program and a focus on maintaining high standards.

The comment highlighting the cleanliness of the barber shop is another strength. A clean environment is crucial for a positive salon experience, as it enhances the overall impression of professionalism and hygiene. Customers appreciate the attention to cleanliness, which contributes to their satisfaction and willingness to return.

The convenience of Rozzo's Razors' location is also mentioned as a strength. Being located across town from where one lives may be a factor that attracts customers who do not want to travel far for a haircut. This proximity may contribute to customer loyalty and repeat business.

Another strength mentioned in the comments is the friendly nature of the staff. Mr. Rozzo himself is praised for engaging in interesting conversations with clients. This creates a welcoming and comfortable atmosphere, where customers enjoy not only the haircut but also the overall experience of interacting with the staff.

Lastly, the positive comments about making appointments and the high demand for certain stylists, such as Greg, indicate that Rozzo's Razors has a loyal customer base. This suggests that they are successful in providing quality services that keep customers coming back, as well as attracting new customers through positive word-of-mouth referrals.

Despite its strengths, Rozzo's Razors may also have some weaknesses that need to be addressed.

One potential weakness is the mention of stylists sometimes not being able to make it to the salon, requiring Rocco to pick up their clients. While this may demonstrate Rocco's dedication and work ethic, it could also imply that the salon may need to better manage their scheduling or have measures in place to minimize disruptions in appointments.

Additionally, the comment about forgetting stylists' names suggests a lack of consistent communication or attention to detail within the salon. It is important for all staff members to be properly introduced and for customers to remember their names, as it contributes to a more personal and memorable experience.

Furthermore, while Rozzo's Razors receives praise for its friendly staff and conversation, it is important to ensure that the conversations strike a balance, so as not to make customers feel uncomfortable or overwhelmed. Training staff members on appropriate customer interactions and providing guidelines regarding the duration and topics of conversation may help create a more pleasant experience for everyone.

Lastly, the comment about Debbie making sure customers get the cut they want implies that others may not necessarily do the same. It is crucial for all stylists at Rozzo's Razors to consistently meet customer expectations and provide the requested haircuts. This requires clear communication between the stylists and customers to ensure that customers leave the salon satisfied with their new look.

In conclusion, Rozzo's Razors has several strengths that contribute to its positive reputation, including skilled stylists, personalized customer service, a clean environment, convenient location, friendliness of staff, and loyal customer base. However, there are also some potential weaknesses, such as scheduling issues, inconsistency regarding stylists' names, the need for balance in conversations, and ensuring that all stylists consistently meet customer expectations. Addressing these weaknesses can further enhance the salon's strengths and overall customer satisfaction.

Best TL Reviews

Rocco Timulak by far is the best hairstylist I’ve had. I’ve followed him for 5 years through his journey. Seeing him at rozzo razors he is the only lively person in the salon. The man’s never sitting always working and never says no to picking up other clients when stylist can’t make it to the salon. He’s a real reflection on this generations work ethic. When you sit in his chair there’s immediately connection. He wants to not only make you look good but feel good. His interest in hair, music, family and life itself is beautiful. Rocco isn’t afraid to step to the side and really understand what you are wanting out of your service. Where every Rocco goes you can count me in as a client.

5 star highly recommend

Excellent experience twice now with two different stylists. I believe their names were Mary and Rocco. Please forgive me if I have the names wrong. I will definitely be back!

Awesome staff & they do amazing work!

We made a last minute appointment for my son and were very pleased with the haircut and service. Debbie cut his hair exactly as we requested - we'll be back.

great haircut, and right across town from where I live. ask for Debbie, she really makes sure you get the cut you want

Mr. Rozzo is friendly and I always come out of there having had an interesting conversation. Haircuts are exactly as expected every time.

Clean Barber Shop. Greg cuts my hair better than everyone else, and he's not a national chain. I support local business. Be sure to make an appointment, he's booked at least a week (or more) out most of the time.

Kim always takes good care of me