Scicchitano’s Pizzeria Berwick Pa

+1 570-752-7780

1700 N Market St, Berwick, PA 18603 United States of America

Open Today: -

Quick Facts About Scicchitano’s Pizzeria Berwick Pa

Scicchitano's Pizzeria in Berwick, PA has received mixed reviews from customers. In order to assess the strengths and weaknesses of the establishment, let's analyze the comments provided.

Starting with the strengths, several customers mentioned the friendliness and outgoing nature of the owners and staff. Friendly service is often a positive attribute as it contributes to a welcoming and comfortable dining experience. It creates a positive atmosphere and can leave a lasting impression on customers.

Additionally, some customers praised the vegan options available at Scicchitano's Pizzeria, particularly the vegan homemade cakes. This indicates that the restaurant caters to different dietary requirements and is attentive to the needs of vegan customers. Providing a range of options for different dietary preferences can attract a wider customer base and promote inclusivity.

Other customers commended the good pizza and food at Scicchitano's Pizzeria. Positive reviews regarding the taste and quality of the food are crucial for any restaurant's success. A good reputation for delicious food can encourage repeat customers and generate positive word-of-mouth, leading to increased business.

Furthermore, the malleability of the staff was highlighted in a comment stating that Scicchitano's Pizzeria is accommodating. Being able to accommodate customers' requests or modifications to dishes demonstrates attentive and customer-focused service. This can help to build customer loyalty and satisfaction.

On the other hand, there were several negative comments that shed light on potential weaknesses of the establishment. One customer mentioned that the restaurant is dated and cold inside. This suggests that the ambiance and interior design could be improved to provide a more comfortable and inviting atmosphere for customers. Updating the decor and ensuring proper heating could help enhance the overall dining experience.

Another negative comment mentioned that water has to be purchased from a cooler. While this may be a minor inconvenience, providing complimentary water or at least having it readily available could improve customer satisfaction and convenience.

Several negative comments criticized the quality of the food, with complaints of raw dough in the pizza, cheap ingredients, and a poorly made roast beef sandwich. These comments highlight the importance of ensuring the quality and consistency of the food. Using fresh, high-quality ingredients and properly cooking the dishes can enhance the overall dining experience and customer satisfaction.

A particularly concerning comment involved harassment via phone calls after a customer raised an issue. This demonstrates unprofessional behavior and can severely impact the reputation of the establishment. Maintaining professionalism and resolving customer issues in a respectful and appropriate manner is crucial for the success and credibility of any business.

In conclusion, Scicchitano's Pizzeria in Berwick, PA has some strengths such as friendly staff, good pizza, and an emphasis on catering to vegan customers. However, there are potential areas of improvement such as updating the ambiance, providing complimentary water, ensuring food quality, and addressing customer concerns professionally. By addressing these weaknesses and building upon its strengths, Scicchitano's Pizzeria can work toward providing an even better dining experience for its customers.

Best TL Reviews

Was not pleased with it, 2nd time in 10 years I tried it. Did not care for it then either. Place is dated, cold inside, and if want water you have to purchase it from a cooler. Pizza was not cooked completely but was not terrible. Owners were very outgoing and nice.

I like to pop in here for lunch at an off hour (after 1pm). I enjoy the spaghetti and meat ball dinner which includes a salad and bread. I tried a vegan peanut butter "tandy" cake slice and it was delicious. I would never guess it was vegan.

Garbage. Absolute garbage food. You can tell the ingredients are super super cheap. The pizza was 90% raw dough and the turkey on the dogie was mushy and honestly disgusting. You can tell they are cutting corners everywhere. Absolute waste of 30 bucks. Would not recommend to my enemies.

THIS PLACE IS NOT IT.

I had addressed an issue we had with our order via private messages. They then decided to call my husband 3 times over it! 3 times in a matter of 30 minutes. I was advised to ask for the owners as the next time I order they’ll pay extra attention to it. This has made me extremely uncomfortable to even think about ordering from them. Below is the original message that I had sent out. It was being handled by myself, there was absolutely no reason to call my spouse over it. I will absolutely never come back in, nor recommend. This is just highly unprofessional & weird.

I had my husband pop in after work as doagies are one of my favorite things. I can’t tell you how disappointed I am.

I never once saw bacon on a roast beef doagie, it was so overloaded, I couldn’t taste a single thing besides the hard, precooked out of a bag bacon, there was no parchment paper in the box, so my doagie got stuck to the box, & I had to force it out. There was no flavor to the roast beef at all, I had to pick apart to just see there was roast beef & taste test that by itself, the crust was hard as a rock. Beyond disappointed with the meal.

This is a place care about vegan people. Vegan homemade cakes are so good. Vegan pizza was okay. But cakes are amazing.

Friendly staff, good pizza. Very accomodating. Place could use a few updates.

Stopped in here while on vacation. This place has great food in a little home town restaurant. Staff is very friendly too. Try the Buffalo Wing Stromboli and garlic bread!

Try the poor boys they are the best around ham and cheese