Cute Nails

+1 913-432-2920

5710 Antioch Rd, Merriam, KS 66202 United States of America

Open Today: -

Quick Facts About Cute Nails

Cute Nails Place, based on the comments provided, seems to have several strengths and weaknesses. By analyzing these comments, we can gain a better understanding of the overall quality of the salon.

Strengths: 1. Friendly and Personalized Service: Many commenters praise the staff for their friendliness and ability to remember their regular customers. This indicates that the salon values building relationships with its clients, creating a welcoming and personalized environment.

2. Attention to Detail: Several customers mention that the technicians take their time and pay attention to detail when working on their nails and eyebrows. This demonstrates a commitment to delivering high-quality services and ensuring customer satisfaction.

3. Skillful Nail Technicians: Customers consistently mention that their nails turn out perfect and that the salon does an excellent job of maintaining thin yet durable nails. This suggests that the nail technicians at Cute Nails Place possess the necessary skills and expertise to deliver satisfactory results.

4. Availability and Flexibility: The salon appears to be accommodating in terms of scheduling appointments. Commenters mention being able to get appointments on the same day or with short notice, indicating that Cute Nails Place is responsive to customer needs and understands the importance of convenience.

5. Positive Word-of-Mouth: Many customers express their satisfaction with the salon by recommending it to their friends. Positive word-of-mouth can be a powerful indicator of a business's quality and success.

Weaknesses: 1. Inconsistent Service: While some customers praise the service, there are also negative comments regarding rude or unprofessional behavior. Instances of staff sleeping in pedicure chairs, being forgotten about after services, and being charged incorrectly all indicate a lack of consistency and attention to customer service.

2. Lack of Cleanliness: One customer mentions that the salon was not clean and had a significant amount of hair left after a wax. This comment raises concerns about overall hygiene and attention to cleanliness within the salon.

3. Staffing Issues: Commenters note instances where there was a lack of regular technicians or insufficient support staff. This can lead to problems such as customers being charged incorrectly, being forgotten about, or having to deal with a single overwhelmed employee managing the entire salon.

In conclusion, Cute Nails Place has several strengths, including friendly service, attention to detail, and skillful technicians. The salon also demonstrates flexibility and availability for scheduling appointments. However, there are weaknesses regarding inconsistent customer service, issues with cleanliness, and potential staffing problems. By addressing these weaknesses, the salon can enhance its overall reputation and ensure a more positive customer experience.

Best TL Reviews

I’ve been getting my nails done here for months and have loved every visit! The whole staff is so friendly and they always remember me when I come in. 10/10 recommend ❤️

I stopped in before an appointment, I'm new to the area & have never been here before. I was short on time, they got me in & out. When I tell you my nails are absolutely perfect I mean perfect. I've gotten my nails done for years & never once have I said they were perfect!! I wish I knew the young lady's name but she took her time & paid attention to detail & her work shows. I'm so happy!

I got my nails done and eyebrows waxed today on a whim, and they were so careful with it. She did not rush, and really took her time to make sure the nails and eyebrows looked the way I wanted them. I asked for hearts on my ring nail and she hand-painted them. They look great. I’m really happy with them, I’ve already texted several friends and told them that this should be our new go to place.

Called on a Saturday afternoon And was given an appointment the same day 30 minutes later. My nail technician was Sary, Who only works weekends and helped me decide between gel nails and powder dipped nails. We decided to go for the powder dip nails. She did a fantastic job and was great to talk to as well. She told me to come back in 2 to 3 weeks for a fill and then gave me the price of what it would be. I felt very comfortable going there and can’t wait to go back. Next time I might take my daughter and we might get a pedicure together.

Went in for a wax and the girl tries to tell me she’s done and the area has A TON of hair left. Not clean at all.

Love my nails! This is my 2nd time getting them done here and both times have been great. I hate fat/thick dip nails. The staff does a great job of keeping the nails thin, but not too much that it will cause breakage. Friendly staff

I’m leaving another review through my husbands account this is how happy I am with Cute Nails!! Everything is perfect! I got my acrylic tips filled from last time and a new design! All the nails are shaped great, look natural and Sary went above and beyond on the design!! So pretty!

My regular tech was not in today. The girl working the cash register was sleeping in a pedicure chair. One guy was trying to manage the place and take care of clients. My friend was charged for both our pedicures which was embarrassing. We were forgotten about after our polish was applied and just left there. Rude service