Quick Facts About Ultra Nails
Ultra Nails Place seems to have several strengths based on the comments provided. One major strength is their ability to accommodate specific design requests and deliver results that meet or exceed customers' expectations. Both the first and second comments mention that Ultra Nails Place did a phenomenal job with their design requests, turning out exactly as desired. This indicates that the salon has skilled technicians who are capable of meeting specific and detailed requests.
Another strength of Ultra Nails Place seems to be their affordable pricing. The second comment states that the customer only spent $50 for excellent results, including a refill and a muted fall gel look. This suggests that the salon offers competitive prices for the quality of work they provide. Affordable prices are often a draw for customers, especially when they feel like they are receiving good value for their money.
Customer service and creating a welcoming environment also appear to be strengths of Ultra Nails Place. The third comment mentions feeling welcome and comfortable at the salon, which was a significant factor in their decision to become a regular customer. The comment also mentions that the technician asked all the right questions and made sure the customer got what they wanted without feeling judged. Additionally, the fourth comment highlights the pleasant atmosphere of the salon, noting the aroma, friendly employees, availability of movies and music, and offering water for customers. These positive experiences indicate that customer satisfaction and comfort are priorities for the salon.
Another strength mentioned in the comments is the salon's ability to cater to younger customers. The seventh comment notes how Ultra Nails Place provided a princess treatment for two little girls, which left a positive impression on the customer. This suggests that the salon has entertainment options and services catered specifically to children, making it an appealing choice for families.
However, there are also some weaknesses that can be identified from the comments. One significant weakness mentioned is the inconsistency in service quality and pricing. The last comment mentions that the customer has received different prices for the same service and has had to wait over 30 minutes for their appointment to start. These inconsistencies in both service and pricing can lead to frustration and a lack of confidence in the salon. Additionally, the comment also mentions a lack of response from Kathy, suggesting poor customer service and communication.
Another weakness highlighted in the comments is the language barrier. The sixth comment mentions that the technician who did the manicure and pedicure spoke very little English, which resulted in a less-than-desired outcome for the customer's daughter. Language barriers can lead to miscommunication and dissatisfaction, especially when it comes to specific requests or preferences.
Another weakness mentioned is the quality of the nails. The sixth comment mentions that the customer's nails quickly fell off after visiting Ultra Nails Place, which is not a desirable outcome after paying a significant amount for the service. This indicates a potential issue with the durability and longevity of the salon's nail services, as well as potential shortcomings in the application process.
Lastly, the fifth comment mentions a lack of attention to detail, as the technician did not clean up the polish off the customer's finger after painting. Attention to detail is crucial in the nail salon industry, and such oversights can lead to customer dissatisfaction and a lack of trust in the salon.
In conclusion, Ultra Nails Place has several strengths, including their ability to accommodate specific design requests, affordable pricing, creating a welcoming environment, and providing services for younger customers. However, they also have weaknesses such as inconsistency in service quality and pricing, potential language barriers, issues with nail durability, and lapses in attention to detail. These weaknesses can impact customer satisfaction and may need to be addressed to improve the overall customer experience at Ultra Nails Place.
Best TL Reviews
My kids and I are heading to Universal Studios and Disney World next week. My daughter and I had very specific design requests for our trip, and Ultra Nails knocked it out of the park!! They did a phenomenal job with our requests, and they turned out looking exactly like we hoped!!!!
Ok I've looked and went to many nail places. Today I went and they did a stellar job. I asked for a muted fall gel re fill look. I only spent 50 bucks plus tip for amazing nails. They are the perfect size shape and thickness. Perfectly done. Never had nails done to this much care. 100% worth it.
I've been back and forth between Mount Pleasant and Greensburg trying to find a salon I feel welcome and comfortable at. I finally found one!! I don't get my nails done often and never know what questions to ask and frequently feel judged for wanting my nails short. The lovely woman who did mine today asked me all the right questions to make sure I got what I wanted and didn't make me feel crummy for wanting them short. They are the perfect length and shape and are not heapy! I couldn't be happier and will definitely be back!
my mom and i visited this morning and as soon as you walk in you’re hit with an amazing aroma and a greeting from the employees , they had movies and music available and water for customers and the people who did my nails and my moms were very nice and this place has a great environment and we enjoyed ourselves very much
I went there for my first time and it was a great experience walking in. Sat down for my feet then it went to the nails. It went fine just my nails and fingers are really busted up. Didn’t really like the length but I felt with it. And the lady didn’t clean up the polish off my finger after she was done painting then. Woke up the next morning all of my nails fell off in my sleep. I have never had that happen to me before when I paid over $80 for hand and feet being done. Just a little disappointed with the outcome and now have to go get my nails done again and waste more money when I wanted something done for the holidays.
Visited here today because my daughter wanted a mani/ pedi and I needed a pedi/ pink& white fill. The guy who did my pedi was awesome and did a fanatic job.
The lady who did my daughter mani / pedi was good but spoke very little English. My daughter wanted a French tip but didn't get them. She said thr tech was a little rough for her.
The guy who did my nails , ended up doing a gel polish on them instead of the acrylic powder. They are nice but I perfer the acrylic because it last longer and I am always using my hands / nails for stuff. Between work, the kids and redoing a house, I don't get much time to myself or do something for me. The guy did listen to how I wanted the white and my nails short.
I will give them a break because they seemed super busy today . We did have to wait about 25 minutes even thou I had a scheduled appointment and cut our Target trip short to get there on time.
Price thou seemed super super super expensive. More than I have ever paid for my daughter and myself. Even at a beauty salon just for gel polish.
I will go back here for my toes but I will try another place for my nails. I like to have a few backups due to my work schedule and the kids.
My daughter did like the princess chair for her pedi and the guy did put Disney+ on for her.
Other then that, I will give them one more try when I am due for a fill.
Appointment for two little girls. They got the Princess treatment. This is going to be my new go to nail salon. I want to be a Princess.
I have been a customer at this place for years and unfortunately it has come to this. A few weeks ago, I had an appointment for a fill and when i walked in for my 6:30 appointment Kathy (who my appointment was scheduled with, as always) told me she was going to have someone else do my nails. No problem. As i was getting my nails done, Kathy began to do a design on another customer which was fine as well. As i was sitting there a lady who was getting a pedicure done said “I have an appointment scheduled with Kathy on Tuesday” Kathy then responded “I have time and can do them now” that’s where it became a HUGE problem to me. That is not good business and very unprofessional. Weeks had passed and I didn’t plan on going back until Kathy had messaged me asking me when i was coming back (cause she knew she was wrong for doing what she did) so i gave it another shot and went back. I got a full set of w/ ombré and my eyebrows and lip waxed. My total came to 90.00 and i must have misheard her when she gave me the total but ended up paying it and leaving. I sent Kathy a message on Friday and kindly said about the total and how I didn’t think it was correct and haven’t heard back from her. Sadly, I won’t be going back. I’ve never paid over $55 for a full set of Ombré and to top it off, I’m ALWAYS charged different prices. Not to mention, I ALWAYS make appointments and I’m ALWAYS waiting over 30min (at least) to get started.
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Ultra Nails Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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