Quick Facts About Jenny's Nails & Spa
Jenny's Nails & Spa has a combination of positive and negative comments that provide insights into their strengths and weaknesses. In analyzing these comments, we can identify several key points.
Strengths:
1. Quick Service: Customers appreciate the fact that Jenny's Nails & Spa provides quick service. This is seen as a strength, especially for customers who are in a hurry or have tight schedules.
2. Excellent Customer Service: Multiple reviewers commend the salon for its excellent customer service. Staff members, such as Adrian, are praised for their attention to detail, recommendations, and ability to accommodate urgent requests. This reflects positively on the overall customer experience.
3. High-Quality Pedicures: Customers consistently mention the superior quality of the pedicures at Jenny's Nails & Spa. Reviewers highlight the thoroughness, attention to detail, and additional services such as ingrown toenail removal and neck massages. The positive comments suggest that Jenny's Nails & Spa excels in providing top-notch pedicures.
4. Clean Environment: Several reviewers mention the cleanliness of the salon as a positive aspect of their experience. A clean environment is essential in maintaining a high level of hygiene and creating a pleasant atmosphere for customers.
5. Fair Pricing: Some customers perceive Jenny's Nails & Spa as being reasonably priced. The affordability of their services is seen as a strength and a reason to recommend the establishment.
6. Professionalism: Despite some difficult customers, the staff at Jenny's Nails & Spa are commended for their professionalism in handling challenging situations. This reflects positively on the overall customer experience and the staff's ability to maintain a high level of professionalism.
Weaknesses:
1. Rushed Manicures: One customer mentions that their nails chipped within a week, suggesting that the manicure may have been rushed or of lower quality. This criticism highlights a potential weakness in the attention to detail or technique of the manicurists.
2. Bruised and Cut Hands: One customer mentions that their hands were bruised and cut after the manicure. This indicates a potential issue with the technique or lack of care during the manicure process. It is crucial for a nail salon to prioritize customer safety and avoid causing such injuries.
3. Inflamed Fingers: Another customer mentions that their fingers became inflamed, which further aggravated their autoimmune disease. This raises concerns about the potential harshness or roughness of the manicure techniques used at Jenny's Nails & Spa. Customer safety and well-being should always be a priority for a salon.
4. Smudged Polish: One customer notices that the polish on their toes was smudged, indicating a lack of attention to detail or quality control. This suggests a potential weakness in the consistency of services provided by the nail technicians.
5. Rude Customers: While not a direct weakness of Jenny's Nails & Spa, negative interactions with other customers can impact the overall experience for customers. The presence of rude and entitled individuals in the salon can create an uncomfortable environment for everyone else.
6. Pricing Discrepancies: One customer mentions a significant price difference compared to other nail salons. This suggests a potential weakness in Jenny's Nails & Spa's pricing strategy, which may raise questions about the fairness and transparency of their pricing.
In conclusion, Jenny's Nails & Spa has several strengths, including quick service, excellent customer service, high-quality pedicures, a clean environment, fair pricing, and professionalism. However, there are also notable weaknesses, including rushed manicures, bruised and cut hands, inflamed fingers, smudged polish, rude customers, and potential pricing discrepancies. Analyzing and addressing these weaknesses can help Jenny's Nails & Spa improve their services and provide an even better experience for their customers.
Best TL Reviews
I like the fact that it was quick but now I’m seen the consequences of rushing thru a job. Not even a week and my nail completely chipped trying to get something from inside my bag. The manicure was ok. I don’t know if I would go back again.
Excellent customer service! I was in town for a wedding and needed an "emergency" redo of my nails after another salon butchered the job. Adrian was able to do my nails immediately and they were perfect, just in time for the wedding. I appreciate his attention to detail and even gave me recommendations for salons in my area of NY! Definitely recommend!
I do not usually write many reviews but Jenny’s has the hands down best pedicure in the area. I had Maria for my pedicure. She took her time and paid very close got out a stubborn ingrown that other places ignored. She also did a great massage during the pedicure with plenty of lotion. Jenny nails also does a neck massage when they bring you to the drier which other salons often skip out on. Worth every penny! 15/10 HIGHLY recommend Jenny’s for pedicures especially Maria!!!
Really awesome salon, had the best gel manicure and most incredible pedicure with massage and great exfoliation treatment. They take care here and are really affordable. The owner is so nice as well. Highly recommend!
First time here and I loved the entire experience. Jenny was extremely nice and really took her time. Very clean environment and fairly priced. I will be coming back!
My first time there was last week. Very cute gel manicure, but the only problem is my husband and all my friends keep asking why my hands are so bruised and cut up.
I don’t like leaving negative reviews unless I’m having a very bad situation ( I try not to be a Karen lol ), but my fingers are so inflamed it’s actually causing my autoimmune disease to flare, so I had to leave a review just in case someone else can’t really have rough manicures like that.
However, the lady who did my pedicure (different lady) was very nice and we had a great chat. That was a normal and not so painful experience. When I got home I noticed the polish was smudged on the sides of my toes, but no big deal really. The bruised fingers are the main call out for me!
They asked me for $100 for nails I had done for $45 in other places. I have never seen such a disgraceful place. If you want to get ripped off, come to this place.
I was able to get an appointment right away and had a great experience with service and timeliness. My only compliant (and definitely not one of the establishment) would be the three young women who were in the salon with me -- the one young woman was extremely rude and dismissive toward the staff. Kudos to the staff for maintaining professionalism!! I feel uncomfortable listening to how they were being treated by someone very entitled who was also trying to underpay for the service on top of hey rudeness.
Jenny's Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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