Quick Facts About Lee Nails
Lee Nails Place, based on the comments provided, displays both strengths and weaknesses. To thoroughly analyze these, we will categorize them into specific areas - service quality, customer experience, consistency, cleanliness and hygiene, and staff competence.
Service Quality:
The comments reveal conflicting opinions about the service quality at Lee Nails Place. One customer states that Cindy did a great job and was very professional, making them feel like family. This suggests that there are skilled technicians at the salon who provide excellent service. However, another comment mentions that the nails were thick, lumpy, and chipped after just one week. This indicates a lack of attention to detail and poor quality control.
Customer Experience:
Customers' experiences at Lee Nails Place range from highly positive to extremely negative. The positive comments express a friendly atmosphere, making customers feel like family. This indicates that the staff create a welcoming environment. However, the negative comments highlight rushed service and a lack of consideration for customers. One customer had to fix their own nails after leaving the salon, while another was told to clean up the polish on their fingers themselves. These experiences suggest a lack of care for customer satisfaction.
Consistency:
The comments also shed light on the salon's consistency in terms of service quality. While one customer has been going to Lee Nails Place for over 13 years without any issues, others claim to have had their worst nail experiences at this salon. The inconsistency in service quality might be a cause for concern, as customers expect reliable and consistent service each time they visit a salon.
Cleanliness and Hygiene:
The feedback regarding cleanliness and hygiene is generally positive. One customer mentions that the shop is small but very clean, and that the salon follows proper sanitization procedures. This indicates that the salon pays attention to maintaining a clean and hygienic environment. However, other comments do not directly mention this aspect, so it is advisable to be cautious and ensure that the salon consistently follows proper hygiene practices.
Staff Competence:
Some comments suggest a lack of staff competence at Lee Nails Place. One customer mentions that the guy performing their service was sloppy, resulting in visible imperfections such as acrylic gel on the skin around their toes and uneven polish application on their nails. This highlights a lack of attention to detail and skill in executing the requested services.
Based on these comments, Lee Nails Place possesses certain strengths, such as providing quality service to long-time customers, maintaining a clean environment, and creating a friendly atmosphere. However, it also has weaknesses, including inconsistencies in service quality, rushed service, poor attention to detail, and a lack of staff competence. It is important for potential customers to carefully consider these strengths and weaknesses before making a decision to visit this salon.
Best TL Reviews
Had pedicure and manicure. Cindy did a great job. Very professional and makes you feel like family. Highly recommend.
This was the worst nail experience I’ve ever had. My nails were very thick and lumpy. After one week they had chipped, acrylic lifted from my natural nail, gel had come off on a finger. So bad. I called and asked for a refund and was told no. I would highly recommend not going here.
I felt rushed! Paid over 40$ and had to fix my own nails after I got home. Also paid for a full set for my friend she chose to have a solid color and there was polish all over her fingers he didn't even clean them up told her she could do it when she got home!!! I've been going here foe over 13 years and have never been upset with his work until this last time!
Went in for a set of pink & whites, got done quickly. However, they were filed way to square, even though I told her 3 times I wanted them filed differently. She told me they wouldn't look good filed differently. Bow 3 days later & 2 acrylic nails have come off. I have never experienced entire acrylic nails to just come off, especially 3 days after. Won't be back.
Quality service at reasonable prices. I have been using this nail salon for several yrs now and have never been disappointed. You don't need an appt but at times they get busy and if you don't call first you may have a short wait. The shop is small but very clean and they do all the required sanatizing procedures. I have never had any problems with them and they are my first choice for pedicures.
Very nice people. Although, I felt like the guy was very sloppy with his work. I got a French Tip on my toes and when I got home I had to peel off the top coat on my skin around my toes. And I got acrilic gel on my nails and they don't like very nice due to the sloppiness while he was doing the polish .
I called this place and asked is it a wait for walk in, the person that answer (male) wanted to know what I wanted done, so I told him and he said something else I said is it a wait or not he said yes. So if I would of wanted a full service I wouldn't had to wait. It shouldn't be this way not matter the price.
not even a week the nails fell of fast, and on top of that neither one of my hands matched. I wanted a dull black and when I left not only was my right hands nails longer then the left's but they also were extremely shinny. We didn't notice till we left because they were already working on the next customer and not paying me any mind. it's horrible I went to them for years and now I need to find a new nail place....
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Lee Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 02:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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