Fancy Nails

+1 313-383-9783

18296 Allen Rd, Melvindale, MI 48122 United States of America

Open Today: -

Quick Facts About Fancy Nails

Fancy Nails place has received mixed reviews from customers, with some praising the family-owned atmosphere and excellent service, while others have expressed disappointment with the pricing and quality of their experience. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments provided by customers.

One of the strengths of Fancy Nails place is the positive and friendly atmosphere created by the family who owns and operates the salon. Multiple customers have mentioned how much they love the family and the nail technician who does their nails regularly. This indicates that the salon has built strong relationships with their clients, making them feel comfortable and valued. The fact that the husband/dad is mentioned as being particularly great implies that the salon has skilled and talented nail technicians who can provide excellent service.

Customers have also praised the cleanliness and professionalism of Fancy Nails place. The fact that the salon is described as professional and clean indicates that they prioritize hygiene and maintain a high standard of cleanliness. This is an important factor for customers who want to feel confident about the safety and cleanliness of the salon they visit.

The availability of a wide range of color choices is mentioned as another positive aspect of Fancy Nails place. This suggests that the salon offers a diverse selection of nail polishes, allowing customers to choose from numerous options to suit their preferences. Having a wide variety of colors can be a strength, as it provides customers with more choices and enhances their overall experience.

Several customers have mentioned that their nails from Fancy Nails place last a long time. This indicates that the salon uses quality products and techniques that help to prolong the lifespan of the manicure. Long-lasting nails are a desirable attribute as it saves customers time and money since they do not have to get their nails redone frequently.

Another strength of Fancy Nails place is their ability to accommodate customers even during closing hours. One customer expressed appreciation for being fit in right at closing time. This demonstrates that the salon is flexible and willing to go the extra mile to provide convenience for their customers. This level of flexibility can be a positive aspect, as it allows customers to schedule their appointments more comfortably.

However, there are also some weaknesses pointed out by customers. One recurring weakness mentioned is the issue of pricing. One customer was disappointed with the pricing not being in line with what was advertised on the wall. Another customer felt that the pedicure was overpriced for what was actually provided. These comments indicate that the salon may need to reevaluate their pricing structure and ensure that customers are receiving the services and experience they expect based on the prices advertised.

Additionally, one negative comment mentioned a lack of customer service from the owners. This suggests that there may be a communication issue or a lack of attentiveness towards customer needs. Customer service is a crucial aspect of any business, especially in the service industry such as nail salons, and neglecting it can lead to customer dissatisfaction and negative reviews.

Another weakness highlighted by a customer is the poor service provided by a nail technician. This includes not discussing options with the customer, rushing through the service, and providing a subpar result. This negative experience can be detrimental to the salon's reputation, as word of mouth is a powerful tool in the beauty industry.

In conclusion, the strengths of Fancy Nails place include the friendly family-owned atmosphere, the cleanliness and professionalism of the salon, the wide color choices available, and the ability to provide long-lasting nails. However, some weaknesses that need to be addressed include the pricing discrepancies, lack of customer service from the owners, and negative experiences with certain nail technicians. By focusing on improving these weaknesses, Fancy Nails place has the potential to further enhance their customer experience and strengthen their reputation in the market.

Best TL Reviews

Love this family, the daughters are so nice and the husband/dad is great. He does my nails most of the time. And I get compliments 24/7! The nails stay on for a long time too???? couldn’t ask for a better place

Professional, clean, and personable. Tons of color choices. My nails are perfect and they feel like they're going to last. They also fit me in right at closing, I appreciated that so much.

I was a little disappointed ????

Family owned and they all work together. I love that, had a pedicure and manicure my nail technician was very nice pleasant young lady. Was very surprised when I was leaving and time to pay there pricing was not even close to what they had on there wall.pedicure was extremely over priced for not even getting all that comes with package no hot towels on legs,no massage on legs no lotion no nothing! As for customer service for the owners there is none! To bad I love to support the community but not this one.

Tony did a great job on a full white tip set with shellac for my nails and an eye brow clean up today. They've implemented social distancing measures as well as plexiglass at their stations to make everyone safe. I will be back!

Love coming here because they do a good job, it’s a small place and I get the same nail tech every time I come.

My son and i go all the time , we get it , we understand and keep coming back

Worst service, he didn't ask me what type of nails I wanted, and he started cutting them squared, he didn't say the options and I wanted them coffin style; I told him I wanted them white and he insisted to put the tip white without telling me it will have an extra cost, also he applied the top coat terrible like the picture above. He rushed to finish quickly as possible doing a bad service.

Vivienne is a great nail tech. Can't wait to go back.