Pelican's SnoBalls

5830 Ringgold Rd, East Ridge, TN 37412 United States of America

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Quick Facts About Pelican's SnoBalls

Pelican's SnoBalls has several strengths that make it a popular destination for snowball enthusiasts. One of the biggest strengths is its authenticity. Many customers have commented that Pelican's SnoBalls is one of the few places in Tennessee that offers true snowballs and not just shaved ice. This authenticity is highly valued by those who grew up having snowballs in their home states, as it brings back nostalgic memories. Customers appreciate the effort that goes into making a snowball that closely resembles the ones they remember from their childhood.

Another strength of Pelican's SnoBalls is its extensive flavor selection. Customers mention being impressed by the variety of flavors available at the store. From traditional fruit flavors to unique creations like coffee with cream and sweetened condensed milk, there seems to be something for everyone. The ability to customize snowballs with different flavors and add-ons like cream or stuffed with vanilla ice cream adds to the overall experience and leaves customers satisfied.

Customers also appreciate the quality of the syrup used at Pelican's SnoBalls. Many mention that the syrup is not overpowering, providing a great bold flavor without leaving them feeling bloated like some high fructose syrups can. This attention to the quality of ingredients is appreciated by both adults and children alike, ensuring a positive experience for all.

The fast and friendly service at Pelican's SnoBalls is also a strength mentioned by customers. The promptness in which orders are taken and prepared leaves customers satisfied and eager to return. The staff's attentiveness to the needs of customers, particularly when it comes to their snowball preferences, is valued and contributes to the overall positive experience.

Additionally, Pelican's SnoBalls' expansion into different locations is seen as a strength. By opening stores closer to customers' homes, the convenience factor is increased, making it easier for people to access and enjoy their favorite snowballs. This expansion allows more people to experience the unique flavors and authentic offerings of Pelican's SnoBalls without having to travel long distances.

While Pelican's SnoBalls has many strengths, there are also some weaknesses mentioned by customers. One recurring weakness is the pricing of the snowballs. Several comments mention that the prices are a little high, but customers feel that the quality and authenticity make it worth the cost. However, affordability can be a concern for some customers, especially if they are regular visitors and spend a significant amount each month.

Another weakness highlighted in one comment is the perceived rudeness of some employees. It is mentioned that the staff taking the customer's money were some of the rudest employees they had ever encountered. This type of behavior can leave a negative impression on customers and may deter them from returning to the store. It is important for businesses like Pelican's SnoBalls to prioritize customer service and ensure that all employees are trained to be polite and helpful to maintain a positive reputation.

In conclusion, Pelican's SnoBalls has several strengths that contribute to its popularity, including its authenticity, extensive flavor selection, quality syrup, fast service, and convenient locations. However, there are also weaknesses mentioned, such as high prices and occasional rude staff. Despite these weaknesses, Pelican's SnoBalls remains a highly recommended place for snowball enthusiasts, and its strengths continue to attract customers who enjoy the unique and delicious snowball experience it offers.

Best TL Reviews

For an authentic Snowball joint that does snowballs and not just shaved ice, you likely can't get better in Tennessee. 100% how I remember them from my home state. A little pricey, but worth it. They do not have a Silver Fox (almond and vanilla flavors mixed) but coconut and almond mixed is close enough.

I missed having New Orleans style snoballs! They've got some cool flavors. My favorite so far is the coffee with cream and sweetened condensed milk added. YUM! My husband tends to go for the fruit flavors and he's liked every one he has tried so far.

I go or should I say I went to this place until last sat It now has some of the rudest employees I have ever seen taking my money I might not spend but about 200 a month there but I can assure you 200 month till they close or I die will add up and lord you would think being a ice refreshing business that you would get all the money you could so my suggestion is take you 35 dollars to Chattanooga or fortoglethorpe for a icey thank you and have a good day

OMG! I CANNOT believe all the choices. When you add cream to your snowball, it is amazing! You have got to try. Now also you can get a stuffed snowball, meaning with vanilla ice cream in the middle.. wow. You will love it too!????

The syrup they use isn't over powering. It's a great bold flavor but doesn't leave you feeling bloated like some high fructose syrups can. The kids and I love this place. Highly recommend.

Great flavor, fast service. We love the one in Lehigh FL. But now have one closer to home!

I love this place all the flavors to choose from love sour tsunami!!!!

Great service and we all loved what we got. My 9 year old loved his super hero flavor. My mom gets the red velvet with cream and I play it safe and get my usual, coconut. I would highly recommend this place.