Quick Facts About The Jungle Family Hair Salon
The Jungle Family Hair Salon has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, let's analyze the comments in more detail.
Starting with the negative comments, one customer had a poor experience with the appointment scheduling process. The receptionist was described as unfriendly and changed the appointment time without proper communication. This lack of professionalism can be considered a weakness of the salon, as it sets a negative tone right from the beginning.
Additionally, the customer mentioned that the hairstylist appeared upset and rushed through the haircut. This indicates a lack of commitment to providing quality service, as the hairstylist did not take the time to ensure a proper and satisfactory haircut. The fact that the customer had to touch up the haircut at home further emphasizes this weakness.
Another weakness of the salon is the pricing. One customer mentioned that the haircut cost $18, which is considered expensive for the quality of service received. For this price, customers would expect a well-executed haircut and a pleasant experience.
On the other hand, the salon also received positive comments. Many customers praised specific hairstylists, such as Alicia and Ali, for their excellent skills and professionalism. These hairstylists were able to provide detail-oriented haircuts, even with challenging or wiggly children. This showcases a strength of the salon - the presence of talented and patient hairstylists who can cater to different customers' needs.
The salon also received compliments for other services, such as facials and massages. This indicates that the salon offers a variety of services beyond just haircuts, which can be seen as a strength. Customers appreciate the all-inclusive experience and recommend the salon based on these additional services.
Another strength of the salon is the overall customer satisfaction. Several customers mentioned that they always leave the salon feeling happy and that they would never go anywhere else for their haircuts. This loyalty and positive word-of-mouth demonstrate that the salon has a strong customer base who are consistently pleased with the results.
In summary, The Jungle Family Hair Salon has both strengths and weaknesses. Some of the strengths include skilled and patient hairstylists, a variety of services beyond just haircuts, and a loyal customer base. On the other hand, weaknesses include poor communication during the appointment scheduling process, rushed haircuts, and high pricing for the quality of service received. By addressing these weaknesses and leveraging their strengths, the salon can improve its overall customer experience and reputation.
Best TL Reviews
Took our 1 year old here for his first haircut after hearing how great they were. When I called to schedule the appointment the lady was unfriendly and short. I shrugged it off and figured she was just having a bad day.
The day of my appointment I get a text saying my appointment time was changed. I called and asked about it and Danielle said she had to leave early and changed my time. I told her that wouldn’t work and she changed it back.
When we got there she appeared upset and sped through his cut. She was nice to us but we could tell she didn’t want to be there. Our kiddo wasn’t even that challenging. He was smiley but a little wiggly. We spent maybe 10 minutes in the shop. For $18 a cut I think she should have spent the time to get his hair cut correctly. It looked worse when we brought him home and could see it better. We ended up touching it up ourselves.
I don’t recommend this place and definitely don’t plan on going back.
Alicia did such an awesome job cutting my toddler's hair. She was very quick but also incredibly detail oriented. We will definitely be back!
Lily did a fantastic job , was very helpful with explaining each procedure she was doing. I enjoyed the facial and massage. Wonderful experience. I will definitely recommend. Sandy D.
Amazing!!!!!! I’ve gotten 3 perms done here in the last few years, as well as my bangs done and bang trims; everything looked so dang good!!! Crystal did my perm today (feb. 13th) and it looks absolutely amazing, I’m so obsessed and I’ve gotten so many compliments already!!!!! 10/10 recommend this salon! Definitely satisfied:)
I always leave the Jungle feeling so happy with my hair, I will never get it done by anyone else. Everyone is so nice and my hair always looks so amazing. 10/10 I recommend, this place is the best!
We've tried many places to get my 2 year olds hair cut, Alicia was awesome with him! She tried to calm him down before the cut, he had an absolute meltdown the entire time. She was very professional and tried to talk him down the whole time, while still cutting his hair. We will definitely be returning!
Alicia has been my stylist for over 8 years and has always kept my hair on point!
Ali cut my 3 & 5 year olds hair (first haircut for my 5 year old daughter). Both cuts turned out great. Ali was kind and patient with my wiggly 3 year old. I will not take my kids anywhere else from now on!!! Thank you Ali!
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Sunday | Closed |
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