Quick Facts About Nail 28
Nails 28 is a nail salon that has received consistently positive reviews, suggesting that the salon has several strengths that customers appreciate. Some of the strengths mentioned in the comments include attentive and detail-oriented staff, high-quality service, friendly and professional employees, and the ability to create intricate and unique nail designs. Additionally, the salon is praised for its relaxing atmosphere and thorough techniques, such as massage services during pedicures. These strengths contribute to positive customer experiences and have likely led to the salon's positive reputation.
One of the most prominent strengths of Nails 28, as mentioned in the comments, is the attentiveness and detail-oriented approach of the staff. Customers appreciate that the staff takes the time to understand their preferences and ensure that the outcome of the nail service aligns with their desires. The staff is described as gentle with nails, providing a quick yet precise shaping process that avoids rough filing and fraying of the ends. This attention to detail is not only noted in the nail services but also extends to the hand massages, which are described as thorough and stress-relieving. These aspects showcase the staff's skill and dedication to providing a high-quality experience for customers.
Another strength of Nails 28 is the ability to create intricate and unique nail designs. Customers specifically mention their satisfaction with the salon's hand-painted designs that are not stickers. This suggests that the salon has talented nail technicians who have the creativity and skill to perform complex designs requested by customers. The ability to offer unique designs sets Nails 28 apart from other salons and may attract customers who seek individualized and creative nail art.
Furthermore, Nails 28 is commended for its friendly and professional employees. Multiple comments highlight the positive and welcoming atmosphere of the salon. Customers appreciate the warmth and friendliness of the staff, as well as their professionalism throughout the services. This positive customer service contributes to a comfortable and enjoyable experience for customers, making them feel valued and well-cared for.
Additionally, the salon's attention to customer satisfaction is evident in the comments. Several customers mention that they have found their "nail salon home" and express their intention to return to Nails 28 for future services. This reflects positively on the salon's ability to meet and exceed customer expectations, creating a loyal customer base. The salon's commitment to providing a positive experience is also reflected in the prompt response to customer feedback. In one comment, a customer expresses dissatisfaction with their manicure, and the salon apologizes for the experience. This willingness to address and learn from negative feedback demonstrates the salon's dedication to continuously improving and ensuring customer satisfaction.
Despite the overwhelmingly positive reviews, there is one comment that highlights a potential weakness of Nails 28. The customer had a negative experience during their second visit, describing it as the "worst manicure" they had ever had. The comment mentions excessive cutting of the cuticles, buffing the nails too aggressively, and further damage caused by using an electric file. Although the customer was apologized to, this negative experience raises questions about the consistency and quality control of the salon's services. It suggests that there may be occasional lapses in the staff's attention to detail, leading to subpar experiences for some customers.
In conclusion, Nails 28 is a nail salon that has received consistent praise for its attentive and detail-oriented staff, high-quality service, friendly and professional employees, and ability to create intricate and unique nail designs. These strengths contribute to positive customer experiences and have likely garnered the salon's positive reputation. However, a potential weakness to consider is the occasional lapse in consistent service quality, as highlighted by one negative customer experience. Overall, Nails 28 appears to be a salon that provides a top-notch experience for many customers and can be a reliable choice for nail services.
Best TL Reviews
I've gone to quite a few nail salons and I'm always disappointed. The staff either rush you along, don't do a good job painting, or act like you're bothering them by being there. When I was looking for a new salon to go to, I was reading reviews of multiple places in the valley that all had negative reviews recently. I found Nails 28 by chance in the sea of negative reviews as they were one of the only places that had consistently good reviews.
Man, let me tell you what. This place? The best. Easily.
As I was sitting there saying I was a first time customer, another lady getting her nails done leaned back and said that the place was great and she comes here all the time.
Micah worked with me and was so attentive to detail it was refreshing. He was gentle with my nails and got them into shape quickly and in such a way they didn't fray at the ends (you know how some places just file your nails roughly and then there's all the...excess? hanging off the end? Yeah, they don't do that here). He really was nice, taking the time to make sure my nails were how I wanted them instead of what he decided they'd look like regarding the length, shape, and paint. Followed up by a really relaxing hand massage, this was a top notch experience. Genuinely the only place I'll be going to, and more specifically Micah!
I got a full set with gel polish and I’m in love!! They are so amazing, friendly and couldn’t have done a better job! This is where I’ll come every single time! I highly recommend Nails 28!
I love this place. First time in, but a nail junkie, I needed multiple fixes and a fill after a few wrong turns, nail wise. Not cheap... But. I walked out with a FABULOUS Pedi and a NEW full set after we determined I needed one. With holographic nails no less... And a hug. ???? Thank you, ladies!!
So I came here because they were rated so well. Now I've been spoiled in Washington State with a gal who was so quick and efficient but also professional. I went to Texas for almost 3 months and went to three different salons all that were under my expectations.
Then we moved to Grand Junction, CO... my nails needed a fill and I wanted a pedicure, with all the moving I treated myself to a deluxe pedicure and let me tell you. The. Best! Not only was there an amazing massage, not just a quick run down but a thorough technique to relieve stress. I feel like I have new feet. My fill was so quick and painless, they are nice and thin, not lumpy or anything. I couldn't ask for better. This is my nail salon home now. I will look forward to everytime I need to have my nails and toes done. Thank you!
I’ve been here twice, first time was good, second time was terrible. She cut my cuticle when trimming them. Normally not a huge deal - but she proceeded to do it multiple times. She then buffed my nail so hard it made the cuticle bleed on a different nail. She left polish on my pinky near the base of the finger and used the drill/electric file to make corrections which further damaged my cuticle. When I said something she apologized but how many times do I have to say this is too rough? Worst manicure I’ve ever had.
After using many salons in Grand Junction, I finally found my nail salon. I found this place on Google and due to the reviews I decided to give it a shot. Best decision I’ve made. Everyone was friendly professional. Zi my nail tech did an amazing job. I will refer and I will be back. Thank you so much.
Went to this salon for a girls trip and received great service! We called ahead pedicures. The employees were friendly and gave great pedicures. Would definitely return if ever in town!
Loved my Nails!???? they really took their time (2hours) to do the design I thought it was impossible to do!! FYI They're not stickers! They are hand painted! ???? I would recommend this place to anyone. I will go back.. ????
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