Quick Facts About Rock Paper Scissors Salon
Strengths:
1. Affordable prices: Many customers mentioned that the prices at Rock Paper Scissors Salon are reasonable and affordable. This is a strength as it attracts customers who are looking for quality services at a lower cost.
2. Quick service: Several customers commented on the quick service provided at the salon. They appreciated being able to get in and out of the salon in a short period of time, saving them time and hassle.
3. Friendly staff: Multiple customers praised the friendly and welcoming staff at Rock Paper Scissors Salon. This is a strength as it creates a positive and comfortable atmosphere for customers, making them feel valued and appreciated.
4. Consistency: One customer mentioned that in their seven years of patronizing the salon, they have consistently received great service. They appreciate the fact that the staff remembers them and their preferred hairstyle, providing a personalized experience.
5. Professionalism: One customer mentioned that their stylist was quick, professional, and listened to their requests. This demonstrates that the salon has skilled and professional staff who prioritize customer satisfaction.
Weaknesses:
1. Inconsistent service: One customer mentioned that their stylist, Kim Shelton, provided unsatisfactory service. They described various issues such as not waiting after applying conditioner, being uncomfortable during the blow-dry, and not following specific instructions. This highlights a weakness in the salon's ability to consistently deliver high-quality service.
2. Lack of punctuality: One customer mentioned that the salon did not open on time and had erased the closing time on their website. This lack of punctuality and inconsistency in operating hours can inconvenience customers, wasting their time and resources.
3. Gossiping and distraction: One customer noted that their stylist rotated the chair to gossip with a colleague, causing jerks and distractions during the service. This highlights a weakness in the salon's professionalism and focus on customer satisfaction.
4. Pricing discrepancies: One customer mentioned that they were charged more than the listed price for the services received. This raises concerns about transparency in pricing and the potential for customers to feel overcharged or misled.
Overall, while Rock Paper Scissors Salon has strengths such as affordability, quick service, and friendly staff, there are weaknesses in terms of inconsistent service, lack of punctuality, distractions during appointments, and pricing discrepancies. Addressing these weaknesses and improving the overall customer experience will be crucial in maintaining and attracting new customers.
Best TL Reviews
So, I went to rock paper scissors, specifically Kim Shelton. In hairwash, she didn’t wait few mintues after application of conditioner. Then while blowdrying my hair, she kept pulling them bad even after I told her it was uncomfortable. She rotated my chair so she could gossip with her other colleague. Sometimes I felt jerks cuz of the way she was moving my chair. At the beginning, I told her to curl the ends, she didn’t even do that. On the website the hairwash and styling is listed with 35usd, she charged me 45 usd. Most of her attention was on talking and I was scared for my hair. If you visit that salon, don’t book appointment with Kim Shelton. I’m not satisfied with the service.
It's apparently an "I'll work til I feel like it" kinda place since they're supposed to be open til 4:30 but weren't there when I got there just before 4. They've erased their closing time and left it blank. It's fine to waste people's time and gas. No biggie.
Price is good. Seven bucks quick in and out about 15 minutes. What more to ask?
Great ladies. Quick service. You will like this place!
Been coming here now for 7 years to get my sons haircut, and I absolutely love Felicia and Susan! They are sweet, but will also speak their minds! I come in with my son, and its never a long wait. The prices never change. They always remember us and exactly what haircut he gets! I will never go anywhere else to get any of my kids hair cut! They've also cut one if my daughters hair and my baby girl is almost ready for her first hair cut and this is exactly where she will get it, just like my first 2 got their first hair cuts here! Thank you Susan and Felicia for always treating us with respect and being you! You will continue to have my business as long as you stay open!!
Kourtney
She was quick, professional and did exactly what we asked.
Great haircuts, great price.
Great staff!! VERY FRIENDLY!! Low dollar price cuts!! Been going there for bout 3 years. Take both my kids with me. They've both had their hair colored by Susan there and BOTH employees r VERY nice and fun too talk too!!! DEFINITELY give em a shot!! U WONT b dissapointed!!
Rock Paper Scissors Salon Info
Amenities
Accessibility
Today
Opening Hours
Monday | 08:30 AM - 04:30 PM |
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Tuesday | 08:30 AM - 04:30 PM |
Wednesday | 08:30 AM - 04:30 PM |
Thursday | 08:30 AM - 04:30 PM |
Friday | 08:30 AM - 04:30 PM |
Saturday | Closed |
Sunday | Closed |
How to go there
Location
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