Quick Facts About Capaelli Barber Shop
Capaelli Barber Shop has received mostly positive comments, with customers praising the friendly barbers, fair prices, and good overall experience. However, there are a few negative comments mentioning difficulties with scheduling and a specific barber expressing personal views. Let's analyze the strengths and weaknesses of Capaelli Barber Shop based on these comments.
Strengths:
1. Friendly barbers: Multiple customers mentioned the friendly nature of the barbers at Capaelli Barber Shop. This indicates that the staff create a welcoming and comfortable environment for customers.
2. Good experience for individuals with special needs: One customer mentioned that their son, who is mentally disabled and autistic, has had positive experiences at the barbershop. The barber named Deb is specifically praised for putting the customer at ease. This demonstrates the barbershop's ability to cater to individuals with special needs and provide a calming experience.
3. Well-maintained premises: A comment states that the shop is well taken care of, which signifies that Capaelli Barber Shop values cleanliness and hygiene. This is essential in creating a pleasant and professional environment for customers.
4. Affordable prices: Multiple customers mentioned that the prices at Capaelli Barber Shop are fair and can't be beaten. This is a significant strength as it attracts customers who are looking for quality haircuts at affordable rates.
5. Range of services: A customer mentioned that the barbers at Capaelli Barber Shop are skilled in cutting both hair and beards, catering to a variety of grooming needs. This versatility in services shows that the barbers are well-rounded and can handle different types of haircuts and styling requests.
6. Small business and community atmosphere: A customer praised Capaelli Barber Shop for being a real barbershop and supporting small businesses. This indicates that the shop has a sense of community and creates a friendly, conversational environment that makes customers feel like family.
Weaknesses:
1. Cash-only policy: A customer mentioned that Capaelli Barber Shop only accepts cash. While this may not be a significant issue for most customers, it can be inconvenient for those who prefer to pay with credit or debit cards. Implementing card payment options could enhance customer convenience and satisfaction.
2. Scheduling difficulties: One comment suggests that it can be challenging to get an appointment for a haircut due to the high demand or limited availability of barbers. This indicates that there may be room for improvement in managing customer appointments and ensuring smooth scheduling processes.
3. Expression of personal views: A negative comment mentions that one particular barber, Michael, expresses personal views that make customers uncomfortable. It is important for all staff members to maintain professionalism and refrain from sharing personal opinions that may offend or alienate customers. Addressing this issue would contribute to a more inclusive and comfortable environment for all customers.
4. Price increase without improved service: One customer mentions that the price has increased without a corresponding improvement in service quality. While the comment provides limited details, it is essential for the shop to ensure that any price adjustments are justified and customers perceive the value in the service provided.
In conclusion, Capaelli Barber Shop has many strengths, including friendly barbers, a good experience for individuals with special needs, a well-maintained premises, affordable prices, versatile services, and a small business/community atmosphere. However, there are a few areas that could be improved, such as implementing card payment options, addressing scheduling difficulties, ensuring all staff members maintain professionalism, and ensuring that price increases are justified by improved service quality. By focusing on these areas, Capaelli Barber Shop can continue to provide a positive experience to its customers and address any weaknesses or concerns.
Best TL Reviews
Have been using Capaellis for 5 years - very friendly barbers & prices are fair. My son is 25 & mentally disabled & autistic so a haircut is a challenging experience for him. We have had several barbers there over the past years & never have we had a bad experience. Now we use Deb & she always takes good care of him & puts him at ease so that he actually looks forward to getting his hair cut! Be prepared that they only accept cash - but - even during the pandemic - we have never had a bad experience there!
I have been going here for almost 10 years, love the people and a great hair cut.
The shop is very well taken care of and they take care of their customers
These ladies are amazing and their prices can't be beat
Barb cuts my hair just the way I like it no complaints here
Don't go here. I have a hard time getting in for my old fashioned $8 hair cut. Just kidding. Deb (the owner) and their staff provide everything you need as far as having your hair looking it's best. All of the barbers/stylist are friendly and smiling all of the time.
Great cuts. They did my beard and hair as well as my daughters hair. Support small business, not the franchised salons. Real barbershop environment that makes you feel like family. Good conversation and laughs. I would highly recommend to anyone! Each person here has a unique skill set. $12 a cut, $16 for ladies, and I still tipped $5 a cut. Bring cash or hit the atm, that's how barbers have been since I was a kid back in the Midwest. Thanks Capaelli Barber Shop, we will be back!
Had two barbers working. Customers were leaving. The barber Michael really needs to keep his views to himself. The price went up. The barbers were just average before the increase, but now with the price increase their all around service doesn't match the price increase.
Capaelli Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 02:00 PM |
|---|---|
| Tuesday | 09:00 AM - 02:00 PM |
| Wednesday | 09:00 AM - 02:00 PM |
| Thursday | 09:00 AM - 02:00 PM |
| Friday | 09:00 AM - 02:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places