Quick Facts About V P Nails
V P Nails Place, based on the comments provided, has both strengths and weaknesses that can be analyzed in order to assess the overall quality of the salon. Starting with the strengths, one commenter mentioned that they were initially impressed with the customer service and attention to detail displayed by the employees. This indicates that there have been instances where the staff provided excellent service and took the time to shape the nails to the customer's liking.
Another strength is that the salon has recently undergone renovations, which a customer appreciated upon returning after a few years. This indicates that V P Nails Place has made efforts to improve their establishment and create a more pleasant environment for their customers. In addition, this customer also mentioned that the technicians were kind and patient, making the experience more enjoyable.
Furthermore, another customer commended the location of V P Nails Place, stating that it is convenient for running errands. This can be seen as a strength as it indicates that the salon is accessible and located in a convenient area, making it easier for customers to schedule appointments and fit them into their busy schedules.
Moving on to the weaknesses identified in the comments, one common complaint was the poor customer service and rude behavior of the employees. Multiple customers mentioned feeling mistreated or ignored when expressing concerns or complaints about their nails. This is a significant weakness as poor customer service can greatly impact the overall experience and deter potential customers from returning or recommending the salon to others.
A related weakness is the lack of attention to detail and mistakes during the nail application process. Multiple customers mentioned that their nails were done incorrectly, with issues such as nails looking like they needed a fill-in, polish chipping after a short time, or nails being different shapes and sizes. These mistakes indicate a lack of quality control and attention to detail by the salon and its employees.
Another weakness highlighted in the comments is the use of cheap and low-quality nail polish. One customer mentioned that their nails started chipping soon after the manicure, defeating the purpose of a no-chip polish. This indicates that V P Nails Place uses subpar products, resulting in poor and short-lived results for customers.
Hygiene and cleanliness were also mentioned as weaknesses. One customer reported clumps of hair on the floor, extreme dustiness, and an overall lack of cleanliness in the salon. This can be a major turn-off for customers who value a clean and hygienic environment for their nail treatments.
Furthermore, one customer mentioned experiencing fungus spots in their nails after frequenting V P Nails Place. This suggests a lack of proper hygiene and sanitation practices, which is a significant weakness as it can negatively impact the health and well-being of customers.
In summary, V P Nails Place has both strengths and weaknesses. The strengths include instances of good customer service, recent renovations to improve the establishment, and convenient location. However, the weaknesses identified include poor customer service, mistakes during nail application, use of cheap nail polish, lack of attention to detail, poor hygiene and cleanliness, and possible hygiene issues that may have resulted in fungus spots. These weaknesses significantly impact the overall quality and experience provided by V P Nails Place, and improvements in these areas should be made to enhance customer satisfaction and attract repeat business.
Best TL Reviews
First I want to say the customer service here is bad the employees are rude to customers and my nails and mother in law nails are just wrong I’ve never gotten my nails done and after the polish it looks like I need a fill in I was told and on both sets done the polish is already chipping after 24 hrs of being done. I do not recommend
I had no problem with the service however, I don't know what cheap nail polish they're using but after today's my nails started chipping like crazy , I got acrylic, overlay. At least my toenails haven't chipped yet. However, the color of my toenails aren't even pink anymore. They're turning a white grayish color I spent $85 plus a $10 tip what the hell
Got the hot wax pedicure - the massage was basically a rub down and the wax was still liquid when they removed the bags. They didn't use new equipment. And the place could use a good cleaning - a clump of hair on the floor by the pedicure chairs, extremely dusty, and overall not clean.
I used to love coming to this location but it seems to have gone downhill.
I have been going here for over a year every two weeks. I’ve always been impressed with the excellent customer service and attention to detail they displayed with the shaping of my nails. However I kept getting fungus spots in my nails. When it first happened I shared my concerns with either the application or product as water shouldn’t be getting trapped and causing this issue as I come frequently to avoid that and to have healthy nails. I have soaked off my nails to deal with with the fungus and find another technician.
I was highly disappointed after hearing THIS is the best nail shop in Dekalb. I came here once before and my nails were beautiful. Today was different. It was people complaining about different things wrong with their nails; the associates weren’t helping with their concerns. Mind you I paid for my nails after having some questions about the pricing. I still paid, but once I left I noticed my middle fingers were not the same length nor the same shape. So I politely went back into the shop and showed him what I needed changed. Mind you I paid them their money already. He had an attitude after showing him my nails like it was nothing wrong. After me repeatedly saying it’s not the same, and that one is bulkier than the other, he said he’ll fix it. He had someone else in his chair so I waited on the side. A lady begins to ask me if i needed help with a nail. Then she begins to tell me the same thing. If i’m telling you my nails aren’t the same shape and size, how you just ignore my concerns. So I simply just asked if I could see a nail file and fixed them myself. I don’t like how my opinion didn’t matter to them, but when it comes to paying they want to tax you.
returned for the first time in a few years today and I was so impressed! they renovated and it’s all very nice. basic pedicure was $30 and the technicians were very kind and patient, i didn’t feel judged. more thorough than other pedicures i’ve gotten. also it’s located in a nice spot for if you’re running errands. definitely will come back!
Was very disappointed today took my granddaughter to get her nails done they did not pay attention to what she wanted and did something else if I wasn't late going somewhere I would have had them redo her nails I love going to this place I love the people there they're always on top of what you want
So I went to get a manicure with a no chip polish. $40 is too expensive for a no chip manicure without any enhancements ESPECIALLY when the polish is CHEAP! I can understand if their no chip polish is OPI, Essie or CND, but it's not, and needless to say 8 days later my cheap polish CHIPPED and keeps chipping, completely defeats the purpose of a no chip polish!
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V P Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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