Studio 109

+1 828-437-1109

109 Stoney Pl, Morganton, NC 28655 United States of America

Open Today:

Quick Facts About Studio 109

Studio 109 is a hair salon that has received mostly positive feedback from its customers. The salon's strengths include excellent customer service, skilled stylists, and a positive and friendly atmosphere. However, there are also weaknesses in terms of phone service and consistency in appointments. Overall, Studio 109 seems to be a well-regarded salon, but there are areas for improvement.

One of the salon's strengths is the exceptional customer service provided by its staff. Both Savannah and Lorrie were praised for their friendly and attentive approach. Customers appreciated their willingness to listen and engage in conversation, which created a comfortable and enjoyable experience. This emphasis on customer satisfaction is an important strength for Studio 109.

Another strength is the high level of skill and expertise demonstrated by the stylists at Studio 109. Many customers were pleased with the quality of their haircuts and styling. Samantha was specifically mentioned for her ability to fix mistakes made by another stylist and provide a great haircut. Meghan was also praised for her ability to handle thick hair with skill and exceeded the customer's expectations. These positive experiences highlight the talent and professionalism of the stylists at Studio 109.

The positive and friendly atmosphere of Studio 109 is another strength mentioned by customers. The salon is described as welcoming, and the stylists are considered kind and considerate. This creates a pleasant environment for customers to enjoy their salon experience. The positive atmosphere contributes to customer satisfaction and loyalty.

However, one weakness appears to be the inconsistency in phone service. A customer mentioned that their call was disconnected twice while trying to make an appointment. This lack of responsiveness can create frustration and potentially drive customers away. Improving the phone service by ensuring calls are answered promptly and customers are not disconnected would be beneficial for the salon.

Another weakness that emerged from the comments is the inconsistency in appointment scheduling. While many customers were pleased with their appointments, there were no comments specifying appointment issues. The lack of consistency in scheduling may indicate that there are occasional issues in this area. It is important for the salon to address these concerns and work on improving their scheduling process to ensure a smooth and reliable experience for customers.

In conclusion, Studio 109 has several strengths that make it a well-regarded hair salon. The exceptional customer service, skilled stylists, and positive atmosphere contribute to the overall positive experience of customers. However, there are areas for improvement, such as phone service and consistency in appointments. By addressing these weaknesses, Studio 109 can further enhance its reputation and provide an even better salon experience for its customers.

Best TL Reviews

Savannah was amazing!!! Very friendly, honestly listened to what I had to say. We carried a conversation the entire visit!

Lorrie Hoglen owner of Studio 109 is the best! She does a great job on your hair and always so kind and considerate of everyone!

I love Studio 109... I have gotten my hair done there by a few different people and i have never been disapponted.

Johnna is absolutely lovely! I just came in for a cut and she washed, cut and blow dried my hair. She did an excellent job and asked me plenty of questions to make sure I got exactly what I wanted. I will be going back to her.

Called twice to make an appointment and they disconnected my call both times after waiting with music both times.

Samantha washed my hair and gave the best haircut ever. She fixed the uneven cut another stylist had done. I have never had a haircut where I didn't have to go home to rewash my hair until today! She definitely is wonderful at her job. I highly recommend her to everyone. Thank you for a wonderful Salon Experience!!!

Ive been seeing Savannah almost 2 years. She is absolutely wonderful! She is very knowledgeable and I have loved everything that she has done with my hair. I would recommend her to everyone.

Meghan did an amazing job on my hair today! I have really thick hair and it’s hard to find a hair stylist who can do a great job but she really did to a fantastic job! She exceeded my expectation and I am so happy! I highly recommend her!????