Ossama's Hair Design

+1 773-643-5200

5100 S Cornell Ave, Chicago, IL 60615 United States of America

Open Today: -

Quick Facts About Ossama's Hair Design

Ossama's Hair Design place has both strengths and weaknesses, as indicated by the comments provided.

One of the strengths mentioned by the customers is the quick service. Customers mentioned that they were immediately taken to get their hair done upon walking in, and they were in and out of the salon in a short amount of time. This quick service is beneficial for customers who are in a hurry or have a busy schedule.

Another strength mentioned is the quality of the hair services provided. Customers mentioned that their hair was done very well, including deep conditioning, straightening, trimming, silk press, and blowouts. Customers appreciated the skill and expertise of the stylists in executing their desired hairstyles. The stylists were able to achieve soft, shiny, and smooth hair results, which left the customers satisfied.

The friendly and charismatic nature of the stylists was also mentioned as a strength. Customers appreciated the positive attitude and attentiveness of the stylists, which created a welcoming and pleasant atmosphere in the salon. This level of customer service contributes to customer satisfaction and loyalty.

The shampooing treatment at Ossama's Hair Design was praised by one customer, who mentioned it was one of the best they had in a while. This highlights the salon's ability to provide a high-quality and enjoyable shampooing experience for customers.

However, there are also some weaknesses mentioned in the comments. One customer mentioned that the prices at Ossama's Hair Design are higher compared to other places they have been to. This indicates that Ossama's Hair Design may be more expensive than some of its competitors. Higher prices can be a deterrent for price-sensitive customers who are looking for more affordable options.

Another weakness mentioned is the lack of attention to customer preferences. In one comment, a customer mentioned that they specifically told the hair washer that they did not want a deep condition, but it was done anyway. This lack of attention to customer preferences can be frustrating and may result in customers feeling unheard or dissatisfied with the service.

There was also an incident mentioned where a customer had prepaid for hair services but was not able to use them within the specified time frame due to unforeseen circumstances. They expected to be able to use the prepaid services at a later date, but the stylist informed them that the prepaid services had expired. This lack of flexibility and understanding from the stylist can create a negative experience for customers and may result in them not returning to the salon.

Another customer mentioned that one stylist had an ego and was only concerned about making money. This indicates a lack of professionalism and customer-centric approach from that particular stylist. The customer also expressed a preference for a different stylist who they believed was more skilled and professional.

Finally, there were a few negative comments regarding the service provided by some of the stylists. Customers mentioned that they were left under the dryer for too long or felt rushed during their hairstyling session. These negative experiences can impact customer satisfaction and may deter customers from returning.

In conclusion, Ossama's Hair Design place has strengths in terms of quick service, high-quality hair services, and friendly stylists. However, there are weaknesses, including higher prices, lack of attention to customer preferences, inflexible policies, and instances of poor service and professionalism. These weaknesses should be addressed by the salon management to improve overall customer satisfaction and loyalty.

Best TL Reviews

I liked the way they did my hair. They do wash your hair when you come in. Its just that the man who washed my hair i told him I didnt want a deep condition and he gave me one anyway. The other thing is that the prices are higher than other places in my experience. I recieved a straightening on my natural hair with curls (silk blow out style).

I went on a Monday morning to get my hair done & the service was quick. I walked in and was immediately taken to get my hair done. The stylists are very friendly. I got a deep condition and trim and my stylist did a great job! I don't know his name but I'm natural & he straightened my hair very well. My hair was very soft & shiny. I'll definitely come back to this place.

Navaro did my hair ???? HE was very AWESOME ????! He was swift, attentive and charismatic! This was my first time here and I was worried I'd miss my flight. He did a beautiful job on my hair! My date loved it! I'm going back biweekly!

I desperately needed a last minute hairdo & cut & this shop hooked me up!!!! As soon as I walked in I was able to get service. I got my hair washed, which felt like perfection. I got the blow out of a lifetime, she straightened all my kinks & could out. I also got an amazing hair cut! I showed her (I forgot her name & misplaced the card she gave me) a picture & she executed it perfectly. I walked out without a single complain and that never happens to me when I leave a salon. I would totally recommend this place! Their quality of work is wonderful.

One of the best shampooing treatments I’ve had in a while. My first silk press and trim in years. Done very well. Loved the service, I was in and out! Definitely coming back.

I have gone to this shop before and Enas or whatever her name is, I liked my hair, so I prepaid her for 2 visits. She gave me a card confirming what I paid for. I was in an accident, and couldn't walk, so once I was healed I bought the card to her, to get my hair done, she told me it expired., and I only had a certain amount of time to come back to get hair done, that I had already prepaid her for. But you didn't tell me that when I gave you my $125, that it had an expiration date. I explained to her that I was in an accident and couldn't come get my hair done. She didn't care. One day I came in and she wasn't there, and the guy that is in the front of the shop did my hair, sorry but he is the only one I will let do my hair, he knows how to do some hair, besides he does a much better job than her anyway, and he's much more professional. We leave reviews for her, and she doesn't care. All she says is thanks. $125 is what she gained of my hard earned money. Yes that happened a year or so ago, it was because she didn't want to do my hair, and not get paid at the time, when I had already prepaid her $125. I will walk into her shop and not even speak to her. She has a very big ego, and all she care about is making the money. I try to go on days she not there, I wish the guy , whatever his name is open his own shop, he's a much much better stylist than her. The shop got 3 stars because of the guy stylist, NOT ENAS. He deserves 5 stars, but because of her, it only get 3, she deserves 0 stars because of her lack of professionalism.

They left me under the dryer to long

The man dat did my hair acted like he was in a rush

I take my 7/9. Year old sons here usually they do way better

Not sure if I’ll be returning

They will have your hair looking AMAZING! Outstanding service! Enas and Fatima were great! Enas is a brilliant stylist who knows exactly what you need for your specific haircare situation. Fatima prepped me and was amazing! I was in and out in an hour! Prices are market value. True professionals making haircare look easy! Parking in Hyde Park can be tricky but you can always find something. They know how to do hair!