Quick Facts About Kuts & Queens
Kuts & Queens, based on the comments provided, has several strengths that contribute to its positive reputation and customer satisfaction.
Firstly, the location and cleanliness of the establishment are mentioned multiple times. Customers appreciate the ease of getting to the salon and the fact that it is clean and comfortable. A clean and well-maintained environment is essential for a positive customer experience.
Secondly, the skills and expertise of the barbers and lash tech, specifically Mario and Malinda, are highly praised. Mario is commended for his ability to cut and style different types of hair, including curly and frizzy hair. Customers appreciate his attention to detail and willingness to take his time to ensure a perfect cut. Malinda, on the other hand, is praised for her talent in lash artistry and braiding. Customers appreciate her ability to handle different hair types and the quality of her work.
Another strength of Kuts & Queens is the friendly and welcoming atmosphere. Multiple comments mention the friendliness of the barbers, creating a comfortable environment for customers. The positive atmosphere contributes to customer satisfaction and encourages repeat visits.
Additionally, the versatility of the salon is mentioned. Kuts & Queens offers services for both men and women, which is appreciated by customers who have had their hair braided or eyelashes done at the salon. This versatility allows customers of all ages and races to feel welcome and find the services they need.
Furthermore, the customer service is highlighted as a strength of Kuts & Queens. Mario is specifically mentioned for his hospitality and willingness to accommodate customers, even squeezing in a walk-in appointment when the schedule was tight. Excellent customer service is crucial in creating a positive experience and building customer loyalty.
Affordability is another strength mentioned in the comments. Customers appreciate the quality of service they receive at Kuts & Queens at an affordable price. This affordability factor attracts customers and differentiates the salon from competitors.
In terms of weaknesses, there are limited comments addressing any areas of improvement for Kuts & Queens. However, it is worth noting that one comment highlights concerns about finding a barbershop in Chino that can cut black hair. While this customer found Kuts & Queens to be suitable for their needs, it may be beneficial for the salon to further emphasize their capabilities in this area to attract more customers with similar concerns.
In conclusion, Kuts & Queens has several strengths that contribute to its positive reputation and customer satisfaction. These include its convenient location, cleanliness, skilled barbers and lash tech, friendly atmosphere, versatility, customer service, and affordability. While there are limited comments addressing weaknesses, the salon may benefit from further highlighting its expertise in cutting black hair to attract a wider customer base. Overall, Kuts & Queens appears to be a highly recommended salon, catering to customers of all ages and races.
Best TL Reviews
We got a recommendation to go here and we are so glad we brought our kiddo to Kuts and Queens for his cut! This place is easy to get too and it's clean and comfortable. Mario is wonderful at what he does and the conversation was great while he cut our kid's hair. He took his time and you can tell he knows what he's doing. Our kid has lots of curls and many people have said they can cut his hair, but Mario is the first to really give him a good cut and style. This is the best anyone has ever done and we're very pleased. We will be going back.
Malinda is incredible! So talented and awesome! I’ve been getting my lashes done with her for 7 plus years and I can’t recommend her enough! If you are looking for a lash artist or someone that can braid your hair she is definitely the one to go to. My daughter had her hair braided before her championship basketball game and she was so happy and loved her braids. Malinda works so hard, loves what she does and it shows. My daughter has a ton of hair that is super frizzy and curly and Malinda rose to the challenge and is the first person that has ever done my daughter’s hair that hasn’t complained that she has too much hair hehe! My daughter’s braids turned out amazing.
Mario is THE MAN! I was skeptical about any barber touching my hair because I've been growing it for almost 3 years and decided it was time to take on a more professional look. Not only is Mario a good guy he's an even better barber. He took more time than any barber I've ever had to really sculpt out the best cut he could have. The last quarter of the appointment was him just cutting tiny little bits to make sure my cut was 100%. By the time he asked me if it was OK it was absolutely perfect. Made my appointment on the spot 8 weeks from now to get it shaped up again. Give this guy a chance. You won't regret it. Thanks Mario!
Called on July 3rd and Mario was willing to squeeze me in as a walk in even though schedule was already tight which already gave me a good first impression. I opted out instead for an afternoon post holiday weekend since I wasn’t really in a rush. My experience was great, he made good conversation and I left very happy with my cut. Highly recommend!
Superb service, great atmosphere and clean. All the barbers are efficient, you could easily find yourself in anyone if their chairs. My entire family gets their haircut at this shop. 5 stars across the board. For the ladies, the lash tech is awesome as well.
I just moved and I was worried about finding a barbershop in Chino that could cut black hair. But Kuts & Queens is the spot! The shop is clean and I didn’t have to wait long after walking in. It’s a real friendly atmosphere. Mario got my hair looking right, and I’m definitely going to go back again.
This place is absolutely fantastic. Large spacious shop with chill music to get cut to, mirrors and proper lighting in case you wanna take a picture of the new haircut, and an overall clean environment.
Mario, the main man cutting hair, is a real funny and hospitable dude with a real TALENT for this.
All you gotta do is introduce yourself and set an appointment with him and the rest is history. Amazing and affordable place.
We’ve been coming to this shop since it opened for my boys to get their haircuts. Barbers are friendly. Shop also offers services for women. I’ve gotten my eyelashes done here. Highly recommended for all races and all ages.
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Monday | Closed |
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Sunday | Closed |
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