Versailles Salon and Day Spa

+1 209-836-1505

1010 N Central Ave, Tracy, CA 95376 United States of America

Open Today: Closed

Quick Facts About Versailles Salon and Day Spa

Strengths:

1. Excellent haircuts and highlights: Stephanie provided an amazing trim and highlights, resulting in a happy customer. This shows that the salon has skilled stylists who can deliver desired results.

2. Clean and gorgeous salon: The cleanliness and aesthetics of the salon are mentioned positively, indicating that the establishment pays attention to creating a pleasant environment for its customers.

3. Friendly and nice staff: The staff at Versailles Salon and Day Spa were described as nice and welcoming, contributing to a positive experience for customers.

4. Professionalism: Several comments mention the professionalism of the staff, including the stylist, Tomi. This indicates that the staff members are knowledgeable and maintain a high standard of service.

5. Recommendations and loyalty: Some customers express their intention to return to the salon and recommend it to others. This indicates a level of customer satisfaction that can contribute to the salon's success and growth.

Weaknesses:

1. Inconsistent quality: One comment mentions a stylist, Maria, who did a good overall job but made a significant mistake with the customer's bangs. This highlights the potential for inconsistency in the quality of service or miscommunication between stylists and clients.

2. Mistakes and disappointment: The customer who had their bangs cut too short experienced a negative emotional response and expressed that they would not return to the salon. This highlights the importance of effective communication and attention to detail to avoid disappointments and negative experiences.

3. Appointment and service issues: One comment mentions a hairdresser who claimed not to know about the appointment and seemed ready to leave upon the customer's arrival. This suggests potential organizational or communication issues within the salon that can lead to customer dissatisfaction.

4. Inconsistency in stylist availability: Another comment mentions that a beloved stylist went on maternity leave, but the customer did not see her upon returning to the salon. This indicates a potential issue in managing stylist schedules and maintaining consistency in providing preferred stylists to customers.

Overall, Versailles Salon and Day Spa has several strengths, including skilled stylists, a clean and appealing salon, friendly and professional staff, and customer loyalty. However, there are also weaknesses in terms of inconsistencies in service quality and availability of preferred stylists, as well as issues with appointments and communication. The salon would benefit from addressing these weaknesses to provide a consistently positive experience for all customers.

Best TL Reviews

Stephanie was AWESOME! Came in for a trim and highlights to liven up my dull hair and I am so so happy with the results. The salon itself was also super clean and gorgeous and everyone was so nice. Can’t wait to return!

i when in to get a short masculine hair cut with Maria. overall she did pretty good until it came to my bangs. i specifically asked for her to cut them below my eyes. i told her this and i showed the length i wanted. she then went and cut them to my eyebrows, at least two inches shorter than where i showed her i wanted them cut. i started crying the moment i left and i probably will not be returning to this salon ever.

Loved this place! Highly recommended! I recently visited this place after scrolling for a new hair salon and I'm so thankful I went here. Cindee cut my hair and she couldn't have done a better job! I love my hair..she listens and give good suggestions and I'm so happy with my cut! Thank you Cindee! I'll be back for sure!

So welcoming, friendly but yet just enough spice and professionalism. If I could leave more stars I would. Beyond happy with my stylist, TOMI and the entire establishment.

Hair dresses told me she didn't know I had an appointment with her when i arrived. She was also getting ready to leave when I arrived and i did not get the service or hair cut I was expecting.

???? Mayra is great! I had been going to the same stylist in Hayward for almost 15 years, but I have finally found a new home! Mayra was very professional and helped me in getting a new hairstyle that flatters my hair type. I will definitely be going back to see Mayra for my hair needs and since Versailles offers other services, well, why not! Thank you Mayra and Versailles. ????

I had such an amazing experience getting my facial done with Natasha Alba! It was a Mother's day guft from my son. Natasha was very friendly and took good care of me. That was my 1st time experience and I had such relaxation time that was much needed. I highly recommend Natasha as Esthetician. Thank you Natasha!

I worked with Cindy twice, and she actually understood what I wanted. I had another hair stylist that was working there before I really loved it, but after she went on maternity leave, I didn't see her there.