Perfect Eyebrow

+1 248-335-5722

3972 Baldwin Rd, Auburn Hills, MI 48326 United States of America

Open Today: -

Quick Facts About Perfect Eyebrow

Perfect Eyebrow place has received mixed reviews from customers. While some customers have had positive experiences and praised the service provided, others have expressed dissatisfaction with aspects such as customer service and pricing. In order to evaluate the strengths and weaknesses of Perfect Eyebrow place, we will examine the comments provided.

Starting with the strengths, it is evident that the staff at Perfect Eyebrow place are skilled and efficient in their work. One customer commended their ability to provide neat and fast eyebrow threading without rushing. Additionally, another customer mentioned that they had been going to Perfect Eyebrow place since they were 10 years old and had always had a positive experience with the service provided. The fact that this customer has been a loyal customer for over a decade speaks to the quality of the service they receive.

Moreover, the positive reviews indicate that Perfect Eyebrow place has created a pleasant and welcoming environment for customers. Customers have mentioned that the staff are friendly, pleasant, and provide great customer service. This is exemplified by the customer who drives all the way from Detroit because they only trust Perfect Eyebrow place to touch their eyebrows. This level of trust and loyalty is a testament to the positive customer service experiences they have had.

Another strength of Perfect Eyebrow place is its affordability. Multiple customers have mentioned that the prices are reasonable and well-priced. This is important for attracting customers who are looking for quality eyebrow threading services at competitive prices.

Despite these strengths, there are also weaknesses that have been highlighted by various customers. One recurring issue is the perceived rudeness and disrespect exhibited by a staff member, believed to be named Penny. One customer described her as incredibly rude and disrespectful, and noted that this was the worst experience they had ever had getting their eyebrows done. This kind of behavior can deter customers and create a negative impression of the establishment.

Another weakness mentioned by a customer is the aggressive approach taken during the eyebrow threading process. They claim that the staff member was aggressive when doing their eyebrows, which is concerning as threading should be a careful and gentle process. This customer's negative experience raises questions about the consistency of the service provided.

In addition, the comments indicate that some customers have experienced inconsistent pricing. While one customer mentions a specific price for threading, another customer contradicts this by stating a different price. This inconsistency can lead to confusion and dissatisfaction among customers and should be addressed by Perfect Eyebrow place.

Further weaknesses include a customer's claim that they were insulted during their visit. They state that the staff member yelled at them and made derogatory comments about their appearance. This behavior is unacceptable and can severely damage the reputation of Perfect Eyebrow place. Customers should always be treated with respect and courtesy, regardless of any mistakes or mishaps.

Overall, the strengths of Perfect Eyebrow place include skilled and efficient service, a welcoming environment, and affordability. However, the weaknesses highlighted by customers revolve around issues of rudeness, aggression, inconsistent pricing, and insulting behavior. It is important for Perfect Eyebrow place to address these weaknesses in order to maintain and attract a satisfied customer base.

Best TL Reviews

I’m VERY picky about who touch my eyebrows, so I drive here from Detroit. She does a GREAT job. Neat and Fast but not rushing. The first time she fixed some ugly eyebrows they did at the nail shop next door, and I’ve been coming back here every since. Always a great experience! Pleasant wonderful people. The only one I trust.

I went there a couple weeks ago and I’m not from the area. Yes, she did do a good job on my eyebrows. But, I have NEVER received that type of customer service… she was incredibly rude and disrespectful. Also, she was very aggressive when doing my eyebrows. I’ve been getting my brows done for years and this was the worst experience. When I went to pay, she made sure that I left her a tip and of course I did. By reading the rest of the reviews, I’m not surprised with the horrific customer service I received. I will never be going back and I’m honestly still shook on how rude she was. I believe her name is penny.

Fantastic eyebrow threading in Auburn Hills.

They are fast, do a great job, and are well priced.

Highly recommended.

Penny is amazing! I have been coming here since I was 10 years old (21 now) and have never had an issue. She does an amazing job and she’s very quick! Definitely recommend getting your eyebrows done here!

I only kept coming here because she is good with threading my eyebrows. I always had to prepare myself on the drive to come here telling myself I have to listen to her insult me while she does my eyebrows. I went here 2 weeks ago & it is the last time I will EVER be there. She went off yelling at me saying "you jacked up your eyebrows. I'm not going to do it 100% because you are going to say I messed it up but you jacked it up". I have never argued with her or come back to her with complaints about her work. So imagine that you just sit down and she goes off on you like this, it is unacceptable. She then told me that no one would touch my eyebrows etc. I would never talk to anyone the way she did. I got up and left, went to the eyebrow place next door at Great Lakes Mall. Guess what? The lady there was very welcoming and did my eyebrows without any problems and they came out great! I am not sure how/why I kept coming to Perfect Eyebrow only to get insulted every time but this was the last time. Save yourself money, time and give yourself peace of mind by going somewhere else.

This is the one place I have been coming for 10 years and am always happy with the result. I have had half my eyebrow taken off at other places but never any issues here. Not sure what people are saying about price as it has always been the same for me $10 and $12 for my husband and we always tip. We come every time we are in the area and will not go anywhere else. Only annoying thing is getting to the place with no u-turn and you have to drive a ways down.

Always a great experience. Friendly service. I’ve always been nervous to have my eyebrows shaped and colored, but she does an outstanding job each time. I drive up from Royal Oak for their services.

Absolutely love this place! Penny is wonderful and very pleasant. All three of daughters and myself have been coming for a few years now and never had a bad experience.