Dragonfly Nails & Spa

+1 786-803-8785

8884 SW 97th Ave, Miami, FL 33176 United States of America

Open Today: -

Quick Facts About Dragonfly Nails & Spa

Dragonfly Nails & Spa has several strengths based on the comments above. The first strength is the welcoming and friendly staff. Multiple customers mentioned being greeted as soon as they walked in and feeling comfortable and relaxed during their time at the salon. This friendly atmosphere creates a positive experience for customers and encourages them to return.

Another strength is the appearance and organization of the salon. Customers mentioned that the place is cute, clean, and well-organized. The presence of dividers between pedicure chairs and manicure tables adds a nice touch, giving customers a sense of privacy and separation from others. The clean and organized environment creates a professional and inviting atmosphere for customers.

The variety of nail polish colors and the proximity and organization of the polishes are also strengths noted by customers. Having a wide selection of colors to choose from gives customers the ability to find the perfect shade for their nails. The organization of the polishes makes it easy for customers to browse and select their preferred color.

The skill and attention to detail of the technicians is another strength of Dragonfly Nails & Spa. Customers mentioned specific technicians who did an excellent job and delivered the desired nail designs. This shows that the salon employs talented and skilled technicians who can bring customers' visions to life.

Location and parking availability were also mentioned as strengths. Customers appreciated the convenient location of the salon and the fact that there was plenty of parking available. Easy access and parking make it more convenient for customers to visit the salon.

However, there are also a few weaknesses that can be found in the comments. One weakness is the change of appointments without sufficient notice or consultation with the customers. This can be frustrating and negatively impact the customer's experience. Additionally, in one comment, a customer mentioned waiting for 20 minutes because the assigned technician was not available and another technician did not want to do the appointment. This shows a lack of organization and communication within the salon.

Another weakness mentioned is the cancellation of appointments without proper notification. One customer mentioned receiving a cancellation text claiming that their appointment time had been changed without their consent. This kind of disregard for appointments can waste customers' time and leave a negative impression.

In terms of pricing, one customer mentioned that the salon is a little on the expensive side. While this may not be a major weakness, it is worth noting that some customers may find the prices higher than what they would prefer to pay.

Overall, Dragonfly Nails & Spa has strengths in its friendly and welcoming staff, clean and organized environment, variety of nail polish colors, skilled technicians, and convenient location. However, there are weaknesses in terms of appointment changes and cancellations without proper notice. It is important for the salon to work on communication and organization to ensure a consistently positive experience for all customers.

Best TL Reviews

The place is very cute and the staff was very friendly. I was greeted as soon as I walked in. I liked how they had a variety of nail polish colors. The place is very organized and looks clean. In between each of the pedicure chairs and manicure tables are little dividers that separate you from the person sitting next to you, which I thought was a nice touch. I did my nails with Angie, she was awesome she really took her time. I felt very relaxed and enjoyed my time there. Location is good there’s plenty of parking. A little on the expensive side but you get what you pay for. I loved how my nails came out.

My nails looks so pretty!!

Very clean store, the polishes are very near and organized. They have a ton to select from. The chairs are very comfortable too. Thanks Gabi!!

This place is amazing! The employees really pay attention to detail. I highly suggest making and appointment with Raschel. I showed her the abstract design that I wanted and she really delivered. I love the way my nails look and I’ll definitely be going there again.

I made an appointment a week in advance. A few hours before the appointment it was pushed back 15 mins. and the technician was changed without consultation. When I arrived to the salon I was told I had to wait because the technician I had been assigned still wasn’t available. After 20 mins of waiting I heard the technician that I was assigned complaining that she was tired and didn’t want to do my appointment. The front desk lady then tried to get another person to do my nails. I walked out without a manicure and a really bad impression of this salon.

After I left the salon I received a cancellation text claiming my appointment had been changed to 8:45pm. It was originally at 7:30pm, I had been told (and received a confirming text) that it was rescheduled to 7:45pm.

Completely abusive to disregard appointments, and waste peoples time.

Desde que voy a este lugar mis uñas están fantásticas! El Gel me dura más de 15 días, además de eso todo está Super limpio y esterilizado algo que me da confianza de seguir yendo. Mi técnica es Ana Gómez. La recomiendo 100%

Isumy was amazing! She was so helpful and patient especially because I'm new to the whole pedicure thing. So thankbu very much and I will be back because once I'm treated great I'm going back without a doubt!

I was in town for MMO surgery, 1/10 was my birthday and I was feeling good 4 days post op! My mom and I found this spa online and we were SO blown away with how clean and friendly it was! We did not have an appointment but they got us in for 2 gel pedis and I also got a gel Mani. This was the BEST Mani and pedi I have ever had!!! Amazing, highly recommend. If I were a millionaire I'd come here every month for my mani/pedis! Love it! I love their cute uniforms too!!

Decided on a whim to get my nails done on a recent vacation.

Super satisfied with the service I received from Isumy. My nails looked great! She is both professional and friendly. I highly recommend her!