Mary's Nails

+1 252-215-1100

2400 S Memorial Dr, Greenville, NC 27834 United States of America

Open Today: -

Quick Facts About Mary's Nails

Mary's Nails place has a number of strengths and weaknesses based on the comments provided.

One of the main strengths of Mary's Nails place is the talent and skill of the nail technicians, particularly Lisa. Multiple comments praise Lisa's attention to detail and ability to create stunning designs. This indicates a high level of expertise in acrylic work and a strong ability to meet customer expectations. Many customers specifically mention booking appointments with Lisa consistently, highlighting the loyalty and satisfaction they have with her services. The fact that referrals have led to new customers shows that the quality of work is appreciated and valued by clients.

Another strength of Mary's Nails place is the reasonable pricing and good quality work. Several comments mention the affordability of the services provided, which is an important factor for many customers. Additionally, the fact that customers have been getting their nails done at Mary's Nails place for years shows that the quality of work is consistent and meets their expectations.

Customer service and the dedication of the nail technicians are also mentioned as strengths. One comment mentions that Mary and Lisa are down to earth, hardworking, and silly women, indicating that they have a friendly and approachable demeanor. Another comment highlights Mary's willingness to stay late after closing to accommodate customers, which demonstrates a commitment to customer satisfaction and going above and beyond.

However, there are also some weaknesses mentioned in the comments. One recurring issue is the difficulty in booking appointments. One customer mentions being turned away due to the store being fully booked and directed to contact a specific number to schedule an appointment, only to be told to call again in a few weeks. This indicates a lack of availability and a potential issue with managing appointments and customer demand. Another comment expresses frustration with being placed on hold for a lengthy period of time and then getting hung up on, which suggests poor customer service and communication.

A few comments also mention issues with the cleanliness and professionalism of the establishment. One customer describes the place as "ghetto" and points out unclean conditions and children present during the service, which can be seen as unprofessional and unsanitary. Another comment mentions the lack of cleanliness and unsanitary practices, further raising concerns about the overall cleanliness and hygiene standards of the salon. These comments highlight potential weaknesses in maintaining a clean and professional environment for customers.

Finally, the location of the salon is mentioned as a weakness. One comment describes the place as a "hole in the wall," which suggests that it may not have an attractive or easily accessible location. This can potentially deter customers who prefer salons in more convenient or upscale areas.

In conclusion, Mary's Nails place has several strengths, including talented and skilled nail technicians, reasonable pricing, and good quality work. The dedication to customer satisfaction and willingness to go above and beyond is also mentioned as a positive aspect. However, there are also weaknesses, including difficulty in booking appointments, potential issues with cleanliness and professionalism, and a less desirable location. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation of the business.

Best TL Reviews

I love Lisa! A co-worker of mine told me about her after I saw her nails. My nail tech moved to Charlotte and I thought that I was going to have a hard time finding someone who does designs but I didn't. Lisa was able to put me on her schedule and she did my nails one time and I have been booking with her every since! My mom goes as well.

Lisa does the best acrylic work ever! I love her attention to detail. &&& Hunni‼️ Mary hands down does the best designs. They just need to clone themselves so I can get in to get an appt. ????????

I was introduced to Mary & Lisa a few years back through a friend of mine and I've been getting my nails done here every since. They are down to earth, hard working, silly women???? Never had a problem with any of the work they've done for me. Very reasonably priced and good quality work. Gotta be great service all round in order to take that long ride when I'm in need of nail care☺

After being turned around at the door numerous times due to the store being booked I was told to text or call a number associated with the store directly to book my nail appointment just to get told to call again in a few weeks. I’ve waited and waited because honestly Mary can slay some nails but I only get the run around. Then I called today and was placed on hold for nearly 10 minutes listening to the person who placed me on hold joking and having conversations with various people like I wasn’t on the phone. Ignored all of that because life happens just to get hung up on after I said “hello” to get her attention. I understand your time is valuable but the rudeness was very disappointing

First walked in I was greeted by a lady with an attitude and had to wait for almost a hour to get serviced which I didnt mind cause it was my break from my kids. I get told to come sit down for my service and the lady asked what shape I wanted I said I was unsure and she got attitude and hollered over to another tech. The other tech then got attitude and rudely told me I needed to make up my mind. As the lady was doing my nails I asked her to not make them bubbly looking and to make them a little narrowed and she didnt, she did what she wanted to. None of my nails are the same length thickness or width. My fingers look like I have huge bubbles sitting on them. Definitely not a $40 service. And it's not the cleanest place. Very ghetto with all their children running around and them having to keep stopping during your service to tend to their kids that shouldn't be there in the first place. This is the most unprofessional place I've ever been and the longer I sat there the more I noticed how nothing was sanitized or cleaned. If I could give 0 stars I would.

Location isn't the best but Mary does a really good job. She's willing to stay later, well after closing hours to assist customers who came in late. I arrived around 30 mins before closing for a fill-in and thought I was pushing it. Some others came in a lil after closing for full sets and she said she would stay to assist them. My eyebrows were raised at the way things were handled during my visit but I got my nails done and left. Some things seemed out of control for it to be a place of business. I may not have been satisfied with the atmosphere, but I was pleased with my nails.

Lisa and Mary are the best mail artist there is very professional the wait is all worth it. Never a dissatisfied customer been coming here for years and always very well pleased. Come see them you will not regret it!!!

Kind of a hole in the wall, but Mary is very friendly, fun to talk to, and does a good job. Got my first manicure and my hands felt great afterward. The wait was kind of long due to so many regulars with appointments, but I didn't mind.