Quick Facts About Alberto’s Mexican Food
Alberto's Mexican Food place has a mix of strengths and weaknesses based on the comments provided. Starting with the strengths, one customer had a 5-star dining experience and praised the food quality, portion sizes, and service provided by their server, Miguel S. This indicates that Alberto's can deliver a positive experience to customers when everything is running smoothly.
Another comment mentioned that some customers love to visit Alberto's and enjoy the food. This suggests that they have a loyal customer base who appreciate the taste and perhaps the variety of options available on their menu. Additionally, the comment mentions cool ambiance, indicating that Alberto's may have a visually appealing and comfortable environment for customers to dine in.
However, there are several weaknesses highlighted by the comments as well. The most common complaint is about the lazy employees and poor service. One customer mentioned seeing employees smoking outside, one employee not in uniform, and another employee wearing fake silver jewelry. This image paints a picture of a lackadaisical work ethic among the staff and suggests a lack of professionalism.
The comments also pointed out instances of food quality issues. One customer complained about receiving a Carne asada burrito with large, uncut chunks of meat, making it difficult to eat. Another customer reported experiencing food poisoning after eating a breakfast burrito. These incidents suggest a lack of attention to detail in food preparation and quality control, resulting in unsatisfactory experiences for customers.
In terms of portion sizes, one customer mentioned that the combination plates were small, particularly the beans and rice. This may indicate a inconsistency in portion sizes or a cut back in portion sizes compared to other Alberto's locations, as mentioned by a customer who usually goes to the San Bernardino location.
Another complaint was the closure of the restaurant without any explanation or consideration for customers. One customer reported multiple instances of the doors being locked, potentially only opening for friends or preferred customers. This behavior, as described by the comment, shows a lack of professionalism and customer service.
In summary, Alberto's Mexican Food place has some strengths such as positive dining experiences, good customer service, and loyal customers who enjoy the food and ambiance. However, it also has weaknesses in the form of lazy employees, poor food quality and portion control, and unprofessional behavior such as locking the doors without explanation. These weaknesses can negatively impact the overall customer experience and need to be addressed in order to improve the reputation and success of Alberto's Mexican Food place.
Best TL Reviews
These employees are so lazy and shouldn't be working there. 2 blonde females are outside smoking, 1 female was not in uniform which I think she did not work there, the man who took my order wearing his fake silver jewelry gave me my food and asked my if I need anything else. So besides that I went home to eat my Carne asada burrito I ordered and the cook or whoever made my food was so lazy they literally put 3 huge chunks of meat in my burrito, they didn't even bother cutting it up or even try to make it good. I was upset since I drove 15 minutes away for some food. Check out the image and you can see the chunks of meat! It was more of a bean and cheese 3 chunk Carne asada burrito. Ridiculous. Stop hiring lazy fooks. Ridiculous! REFUND.
Horrible i went and got a breakfast burrito and it felt so rush and didnt taste good at all and i got food poisoning after
Was very disappointed. Usually go to the Alberto's in San Bernardino, where the food is always good, with large portions. The combination plates appear to made for kids. Crazy especially for the mark up on charges. The beans and rice were not the same quality. The tacos were good just tiny. Don't plan on going again.
This was a 5-star dining experience. We ordered bean and cheese burritos and tostadas, an asada plate and horchata. Everything was top of the line. Keep up the good work! Our server was Miguel S.
Carne asada taco was not good, chicken taco was ok. Out of grilled chicken. Service was slow. Bathroom was broke.
Summary: lazy employees, flavorless food, ridiculously small burritos.
Two bad experiences. First time, I ordered a egg and ham burrito. It looked like it was a kid's burrito for a $10 price and the flavor was off. I also ordered a shrimp fajita burrito and again, it was the size of a kids burrito no flavor. A couple months later, I decided to give it a second chance. Went back, the driveway was closed, so I went inside. I stood in line for about 5 minutes behind two more people. The lady at the register was arguing with the first customer in line, then she turned over and looked at the rest of is in line, and said we're not take any more orders, sorry sorry... That sums this place up!
My friends and I love to visit here. Love the food, customer service was great. Cool ambiance as well.
On MULTIPLE times they have locked doors and ONLY to open for friends!!! 24hrs, don't think so. Then the employees stare mean when try to ask why closed. Owner should know this
Place Pictures
Alberto’s Mexican Food Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Kids' menu
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Late-night food
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Quick bite
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
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| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
How to go there
Location
Places