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Everlasting Nails

+1 973-279-9910
138 Washington St, Paterson, NJ 07505 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Everlasting Nails

Everlasting Nails place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will delve into each aspect to gain a comprehensive understanding of the overall customer experience.
Starting with the strengths, one customer mentioned that the nails done at Everlasting Nails place last for a long time. This suggests that the quality of their workmanship is commendable and that they use techniques and products that ensure durability. Additionally, the comment about the treatment being awesome indicates that the staff provides a satisfying experience, particularly when it comes to getting feet done, where the customer receives a massage. This additional service adds value to the overall customer experience and enhances satisfaction levels.
Another positive aspect highlighted in the comments is the professional work and great price. This indicates that the staff at Everlasting Nails place is skilled and capable of delivering high-quality services. The value for money aspect is crucial for customers as it ensures that they are getting their money's worth. Furthermore, the friendly staff mentioned in one comment indicates that the customer service is positive, which can contribute to a welcoming and comfortable environment for customers.
Another customer reported having a wonderful experience at the nail salon. They were pleasantly surprised by the reasonable prices, which indicates that the salon offers competitive rates. The mention of being treated kindly and receiving nail bling also adds to the positive experience, suggesting that the staff are attentive and go the extra mile to make customers feel special. The absence of any negative feedback in this particular comment suggests that the overall experience was excellent.
Moving on to the weaknesses, one customer expressed dissatisfaction with the end result of their service. They mentioned that their nails looked nothing like the picture they provided, and when they asked for a fix, it was refused. This indicates a lack of attention to detail and a failure to meet customer expectations. Inconsistent service and poor communication can contribute to a negative experience for customers and undermine the reputation of the salon.
Another concerning comment claimed that the nail salon attempted to overcharge the customer and exhibited rude behavior. This not only reflects poorly on the financial integrity of the business but also the professionalism and customer service standards of the staff. Failing to follow directions can result in a disappointing outcome for customers and may leave them feeling dissatisfied with the service received.
The most negative comment described a horrific experience where the customer had lumpy acrylic nails and experienced pain during the process. This suggests a lack of skill and attention to detail by the staff. Additionally, the comment implies that the staff rushed through the service, potentially compromising quality, and leaving customers dissatisfied. The extreme nature of the comment suggests that the customer was deeply unsatisfied with their experience and suggests a complete breakdown in the standards of the nail salon.
In conclusion, Everlasting Nails place has several strengths such as long-lasting results, competitive prices, and friendly staff. However, there are notable weaknesses in terms of inconsistent service quality, failure to meet customer expectations, attempted overcharging, and rude behavior. These weaknesses should be addressed by the salon to ensure a consistently positive customer experience and to maintain a strong reputation in the industry.


Best TL Reviews

Look my eys no laches I don’t know what they put I’m so sad
showed them a picture, they said they could do it. it looked nothing like the picture in the end and when i ask if they could fix it they refused.
I love this place the nails last me long and the treatment is awesome when you get your feet done they also give u a massage
Professional work. Great price, friendly staff
I had a wonderful experience at this nail salon. I personally thought I was about to be charged an arm and a leg, but I wasn't! I got the shape I asked for, they treated me very kindly and she( lily) gave me nail bling ♡
Would recommend. Their was absolutly nothing negitive I could say even if I wanted to.
I went to get my nails done here a while back and they tried to get over on me with their prices so I do not recommend and they are extremely rude and do not follow directions.
If you want Lumps in your Acrylic and your skin ripped off while having your Cuticles cut come here ! They will speed through your nails so that you will have more time to complain about how terrible they are later. How are you still in business ? They used to be amazing not sure what happened. Please burn it down, Sell or close it. Thank you.
The man at the place is horrible!!! He doesn’t fill in your acrylics correctly I had to tell him multiple times to do it. Also doesn’t even know how to paint nails as well! I had to even go back in the store to tell him to fill my whole nail because he left out the sides and the bottom without the nail color!! Horrible service! Except the the one woman in the front who actually does them good. He was rude and I’m never coming back here again. Save your coins EVERYONE!

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Everlasting Nails Info

Amenities

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 10:00 AM - 07:00 PM

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