Quick Facts About happy nail salon
Happy Nail Salon Place, as evident from the comments provided, has various strengths and weaknesses. To analyze them in detail, let's start with the strengths.
One of the strengths mentioned by a customer is the nice and welcoming nature of Danny and his wife Helen. This highlights the customer service aspect of the salon and creates a positive atmosphere for customers.
Another strength mentioned is the expertise of the nail technicians. According to a satisfied customer, the nail tech did a great job with a gel color change and nail fix, making the nails look fresh and well-maintained. The comment also praises the staff's knowledge in performing different nail treatments.
Additionally, the availability of a wide variety of nail polishes is highlighted as a strength. This includes the mention of mood gel polish, which is a favorite of one of the customers. The presence of a diverse range of polishes caters to different customer preferences and allows for a personalized experience.
Lastly, the positive comment about Helen being the best for eyebrows implies that the salon also offers other beauty services besides nails. This showcases the salon's versatility and ability to cater to multiple beauty needs.
Moving on to the weaknesses mentioned in the comments, an important concern raised by several customers is the lack of cleanliness and sanitation. Mention of a nail technician keeping her tools in a pencil box without proper sanitization procedures is a significant red flag. This not only compromises the customers' safety but also indicates a lack of attention to basic hygiene standards.
Another weakness revolves around the skill level of the nail technicians. Multiple comments mention issues with nail cleaning, cuticle work, and nail polish application. The lack of attention to detail, uneven application, spotty nail polish, and a dull finish indicate a lack of skill and training among the staff. This is a significant weakness as it might lead to unsatisfactory results for customers.
Furthermore, complaints about subpar products and cheap materials used in services highlight the lack of quality control at the salon. Customers mention issues with gel top coat not being glossy, the need for multiple dips to achieve the desired coating, and the gel polish chipping off soon after application. Inconsistent product quality can lead to dissatisfaction among customers and negatively affect the salon's reputation.
Another weakness mentioned is the lack of efficiency in service provision. A customer complains about spending two hours at the salon for a dip polish removal and redo. This indicates a lack of time management and suggests that the salon may not allocate enough resources to ensure timely and efficient services.
Lastly, the comment about the salon not honoring appointments and following a first-come, first-serve basis can be seen as a weakness in terms of customer convenience. If customers make appointments but still have to wait for their turn, it can be frustrating and inconvenient for them.
In conclusion, while Happy Nail Salon Place has strengths such as friendly staff, expertise in some services, and a variety of nail polishes, it also has several weaknesses related to cleanliness, skill level, product quality, efficiency, and appointment management. Addressing these weaknesses would be crucial for the salon to improve its overall customer experience and reputation.
Best TL Reviews
Will not be returning. They were nice enough but the salon feels very dingy inside.
First red flag was that the women that did my nails kept her tools in a pencil box which means they do not get sanitized. She sprayed with alcohol and skin remained so I asked her to wash with water/soap and re-spray. Honestly I should have left....but here we are.
Second, she didn't do a great job of cleaning my nails/cuticles. I had to ask her to fix a few things.
Next, she did not have a good skill for nail polish paint. I did a gel and it was spotty and uneven coverage that was very obvious when it dried. Some polish pooled in the corners and hardened which was unfortunate. The end result was spotty mail polish, hard corners and bubbles on top and a dull finish. She also had me cure my nails at least 3 times every coat.
Lastly, once the polish was dry, she added oil/lotion for a quick massage and did not provide a towel to wipe off the excess after. Instead I had to use a dry paper towel and had oil all over.
Overall, the women that did my nails did not have basic skills down. A gel manicure is pretty easy, IMO, and it turned out horrible.
$28 (plus $2 for using my credit card) is not worth the end result. I still tipped because I felt bad but I will not be returning.
The works were somewhat nice. When I was getting my feet done I could already tell she wasn’t getting tipped not to mention her and the worker next to her were talking ish (in their language) about the man next to me sleep getting his done. Next I got my eyebrows done wasn’t happy then I broke out I don’t believe they changed the wax sticks that’s the only thing i could think of. Then as I’m getting my nails done the lady wasn’t using the right sized tips my French tips didn’t not match at all they are very uneven. That same night when I went home and took my sock off gel polish came off 2 of my toes nails. By the time I got back there for them to fix it they tired to charge me for a new color smh. I just allowed them to fix the toes that were messed up smh I should’ve made her do all my toes over because now I have two toes with missing gel polish and another three are like be chipping at them. My hands look like I got them done months ago the polish chipping it’s just a mess.. don’t waste your time money or energy at happy nails it’s not worth it. Sb - I stopped going to them years again because this same reason. You can’t be charging people a large amount for services but your products are trash that’s bad business I want to added photos but I don’t wanna I already feel embarrassed
The nail tech did a gel color change and 1 nail fix on my tips and she did a great job. She made my nails look like they were a fresh fill in.
Danny and wife Helen are extremely nice and welcoming.I been going to them for year's.
Great atmosphere for being pampered. Danny did my nails after a soothing spa pedicure by one of the staff. Lashes and Eyebrows done by Helen. Great service from all.
This is a good place to go for you to pamper yourself. Everyone that does nails actually knows how to them. They have a variety of nail polishes for you to choose from, including the mood gel which is my fav. Helen is the best for the eyebrows. The only thing that I would say bad about this place is, even when you make an appointment won't get you a seat fast, there more on that first come first serve motto.
We love the service very friendly and the prices are great my husband and I travel all the way from Jersey City just to come here and get our nail done great place make sure u stop by
They had me in there for 2 hrs to get my dip polish removed and done again. The products they use are cheap. The gel top coat wasn't glossy and I had to request that she dip nails 2 more times to get the proper coating. She didn't take pride in her work at all. I definitely won't be back.
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Opening Hours
| Monday | 09:45 AM - 07:30 PM |
|---|---|
| Tuesday | 09:45 AM - 07:30 PM |
| Wednesday | 09:45 AM - 07:30 PM |
| Thursday | 09:45 AM - 07:30 PM |
| Friday | 09:45 AM - 07:30 PM |
| Saturday | 09:45 AM - 07:30 PM |
| Sunday | 09:45 AM - 05:00 PM |
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