Quick Facts About Jones Hardware & Lumber
Jones Hardware & Lumber Place is a local Ace hardware store that offers a range of products and services. Based on the comments provided, we can assess the strengths and weaknesses of the store.
Strengths:
1. Small town feel with big store convenience: Many customers appreciate the personalized service they receive at Jones Hardware & Lumber Place. The store has a welcoming and friendly atmosphere that makes customers feel comfortable.
2. Extensive inventory: The store is praised for its large inventory. Customers mention that they can find almost everything they need when it comes to hardware. The inclusion of a lumber yard and metal further diversifies their offerings.
3. Specialized services: Jones Hardware & Lumber Place goes beyond just selling products. They offer repairs on chainsaws and other lawn equipment, and they also take the time to demonstrate how to use tools. This level of expertise and assistance sets them apart from larger stores.
4. Helpful and knowledgeable staff: Customers highly appreciate the staff's willingness to spend time advising and guiding them. Employees are described as eager to solve problems, answer questions, and provide product recommendations. The personalized attention contributes to customer confidence and satisfaction.
5. Competitive pricing: Several customers note that Jones Hardware & Lumber Place offers better price value compared to larger stores. This affordability, combined with the personalized service, reinforces their recommendation to others in the OKC area.
Weaknesses:
1. Limited store size: While customers appreciate the small-town feel of the store, it may also mean limited space for displaying products. This could lead to difficulties in finding items or potentially limited stock of certain products.
2. Possible lack of variety: Although customers mention that the store has a wide range of products, it's worth considering that they may not have the same breadth as larger chain stores. Customers who require highly specialized items may need to explore alternative options.
In conclusion, Jones Hardware & Lumber Place offers several strengths that set them apart from larger chain stores. Their small town feel, extensive inventory, specialized services, helpful staff, and competitive pricing create a positive shopping experience for customers. However, their physical store size and potential limitations in product variety should be taken into account when considering them as a supplier.
Best TL Reviews
Great hardware store. Has the small town feel with the big store convenience. Mike is great for discussing your home improvement projects and the best way to handle them.
They have a large inventory and if they don’t have what you need they usually can order it for you.
They seem to have everything you could want when it comes to hardware. Also the have a lumber yard, metal, just ask. They also do repairs on Chain saws and other lawn equipment.
I’m so glad to have this store close to me, they might seem like a small store but they have everything you need. Everyone is super helpful and if you need advice on a project, there is someone there who will spend a great deal of time with you making sure you leave feeling confident going forward.
Local Ace hardware with Echo and Dewalt. Great place for grabbing replacement bolts and nuts fir your project. Always friendly and helpful.
Jones Hardware & Lumber is our go to local supplier for household or project needs. Price value is better than most big stores and the staff knows what they have and you don’t have to walk around searching aimlessly. Highly recommended for anyone OKC area
This guy took the time to ask me questions about my projects so he could help out with exactly what I needed then took the time to show me how the tools worked. Will definitely be going back.
Very cool hardware store. Very friendly staff eager to help solve any problem you may have and get you in and out. That is, if you can walk away from all the neat stuff. They sell shark teeth and precious stones harvested from the earth, so my 10 year old son, was in heaven while I shopped ????
Mike Evans and his crew at Jones hardware and Lumber take time to service their customers, unlike the big box stores where you feel more like an inconvenience...They give advice about the best tool ,paint or hardware for the job and also ,if you need it, advice on how to use it. During the lumber shortages last year, they worked tirelessly to find me the correct wood I needed for my deck. When I needed to replace the stoppper in my bath tub they sold me the replacement stopper and then showed me a tool that made the job a hundered times easier to perform. Small town service is premium at this hardware store and well worth the drive for the personal service. (PS. Their prices are extremely competative)
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