Tribe Hair Co

+1 623-271-8978

42302 N Vision Way Ste 114, Anthem, AZ 85086 United States of America

Open Today: -

Quick Facts About Tribe Hair Co

Tribe Hair Co is a salon that has received a lot of positive feedback from its clients. The strengths of the salon can be summarized as follows:

1. Skilled and talented stylists: Clients have expressed their satisfaction with the quality of work done by the stylists at Tribe Hair Co. They appreciate the attention to detail and the ability of the stylists to understand and fulfill their hair needs.

2. Excellent customer service: Many clients have praised the salon for its great customer service. They highlight the responsiveness of the salon to their needs and the efforts made to accommodate them in a timely manner. The positive experiences with the staff have made clients feel comfortable and valued.

3. Flexibility and creativity: Tribe Hair Co is commended for its flexibility and creativity in providing different services. Clients have mentioned that the salon offers a variety of options for haircuts, colors, and styles, catering to different preferences and needs. The stylists have been able to create unique and personalized looks for their clients.

4. Reasonable pricing: Clients appreciate that Tribe Hair Co offers quality services at affordable prices. They mention that the salon allows them to maintain their desired hairstyles without breaking the bank. This affordability factor has made Tribe Hair Co a preferred choice for many customers.

5. Positive atmosphere and inviting decor: Clients have mentioned that the salon has a warm and inviting atmosphere. The decor is described as trendy and appealing. The wooden walls and bar create an earthy and cozy ambiance, making clients feel comfortable and relaxed during their appointments.

However, it is important to consider the weaknesses that have been mentioned in the comments as well:

1. Poor customer service: One client has expressed dissatisfaction with the customer service, claiming it is the worst they have experienced. They felt that their concerns were not addressed promptly and that there was a lack of communication on the part of the salon.

2. Slow response time: Another client has mentioned that it took a long time for the salon to respond to their initial inquiry. They suggest that the salon should improve their response time, especially when potential clients are reaching out for information.

3. Owner's defensive response: Some negative comments have been responded to by the owner in a defensive manner. This could be seen as unprofessional and may discourage potential clients from choosing the salon.

In conclusion, Tribe Hair Co has several strengths that make it a popular choice among its clients. The skill and creativity of the stylists, excellent customer service, reasonable pricing, and inviting atmosphere are some of the key strengths highlighted by clients. However, there have been some weaknesses identified, including poor customer service, slow response time, and defensive responses from the owner. These weaknesses should be addressed to ensure the continued success of the salon.

Best TL Reviews

Allie is seriously AMAZING! Have gone to her twice now and am literally OBSESSED with my hair! First time I went, there was an issue with my root smudge fading and I got in super quick and got it fixed. Last visit I chopped my hair and got it colored. Literally from the cut to the color I just had the best experience. And she remembered what happened last time and made sure my hair was absolute perfection when I left. Again. OBSESSED. Will be recommending Allie and this salon to everyone ????????????

I have been lucky to have been using Tribe Hair Co for the past few years. I couldn’t imagine not having this salon to meet my beauty needs. They are funny, kind, creative, flexible and down right just amazing stylists. They run a great business that allows me to be able to keep getting my hair done and not have to sell my first born to do it. They have managed to function with efficiency without sacrificing quality work. There is no other hands I would trust to do my hair then the staff at Tribe. Thank you!!

I have been going to Tribe for a couple years now and i can not express how amazing they are. Karla did amazing on my lash extensions. She is very quick to respond and make sure my appointment is at a reasonable time!

Katie did amazing on my husbands hair and made sure he felt comfortable! Shelby and Katie did amazing making my son (toddler) feel comfortable and entertained while Shelby cut his hair. I love bringing him in and him feeling so loved.

Shelby helped my daughter feel beautiful enough that she wanted to cut her hair shorter than normal. My daughter is very attached to her hair so it was a huge step for her. She makes amazing suggestions for her to understand what she wants when she isn't fully sure! My daughter always leaves smiling and feeling gorgeous.

Shelby has done many different styles and color on me personally and i always leave feeling amazing! She just recently worked her magic on adding hair extensions to my very short (shaggy mullet) hair and it looks so amazing! People are usually surprised when they find out my hair is mainly extensions. I absolutely love getting my hair done here and recommend them to everyone!

I always have a great time at Tribe! They do so much to accommodate clients and get them in, in a timely manner. Not to mention, the amazing hair I get from Erica everytime. So grateful for this salon, I highly recommend Tribe for all hair needs!

The worst customer service I have ever experienced

But quick response to negative review… I’m happy to have learned this before I trusted you with my hair. And I’m glad you pointed out that I initiated communication on the 20th. I actually reached out initially December 10th. That is horrible customer service, period end of story

Buyer beware…. This is the owner responding so immediately please stop Allie. With the amount you charge spread the wealth and hire administrators for medical emergencies for “your employees” victim playing is not normal it’s psychopathic. Again glad I did not trust you with my hair. It’s precious and you don’t deserve it.

And to the last response: First of all I’m glad you will not respond to this one. Maybe it will give you a chance to respond to potential new clients within 7-10 business days. You have proven my point. Good luck in all you do truly! I am thankful I found a professional that actually responded within less than 24 hours. She is more expensive, more experienced and I do not mind paying a little more for that. Again it’s about trusting someone with your hair most people believe that’s important.

A wonderful salon offering hair stylist, manicures, pedicures and more! The decor is complimented with several wood plank walls and a huge wooden bar. Everything looks clean, fresh and earthy????. I followed my friend, Quang, from Tru Colors. He always does such an amazing job with my nails...Kudos!

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Tribe has an amazing group of people. I found Katie by accident and she is such a gem! Knows blonde like nobody's business and has an appreciation for details. She also does our daughter's hair in the most unique colors. It's one of those places that feels inviting when you walk in. The décor is so warm and welcoming and everyone there seems to be having a great time. Good vibes! It's worth traveling a little further for us to go here. (:

Amazing salon with great staff! Allie has done my hair multiple times and I always love it. And the salon is so cute and trendy! I highly recommend this salon!