Princess Nails

+1 413-736-3012

1385 Liberty St, Springfield, MA 01104 United States of America

Open Today: -

Quick Facts About Princess Nails

Princess Nails place has several strengths based on the comments provided. Firstly, customers appreciate the friendly and professional staff. They mention that the people working at the salon are always great, friendly, and patient. This positive customer service experience contributes to a pleasant and relaxing atmosphere, which makes customers feel comfortable and creates a positive impression of the salon.

Additionally, customers consistently mention the reasonable prices and great service at Princess Nails place. They feel that they are getting value for their money, as the staff is attentive to their needs and provides excellent service. Many customers also mention that their nails last a long time and they have never had any issues, indicating that the quality of the work is consistently high.

The staff's attention to detail is another strength highlighted in the comments. Customers mention that their pedicures were thorough and left their feet feeling well-cared for. The foot massage during the pedicure is also highly praised. This attention to detail and pampering contributes to the overall positive experience at Princess Nails place.

The salon also receives praise for its ability to accommodate customers. The staff is said to be accommodating, fitting customers in with appointments and being understanding of individual needs. This flexibility and willingness to go the extra mile for customers is seen as another strength of the salon.

Customers also mention the owner's responsiveness when dealing with a negative experience. One customer had a bad experience at another salon and came to Princess Nails place seeking a fix. The owner was described as sweet and quickly resolved the issue by providing a skilled technician to correct the problem. This responsiveness and willingness to rectify a customer's concern adds to the salon's strengths.

The comments also indicate that Princess Nails place is a clean and sanitary establishment. This is important for customers to feel comfortable and safe during their visits. The mention of the salon being clean and sanitary speaks to the salon's commitment to maintaining a high level of hygiene, which is a crucial aspect of any nail salon.

Despite the overwhelmingly positive comments, there are a few weaknesses that can be identified. Firstly, one customer mentioned that the salon gets busy, so it is advisable to get in early to avoid long waits. While this may not be a significant issue, it suggests that the salon could experience periods of high demand, potentially leading to longer wait times for customers.

Another weakness that can be inferred from the comments is the limited availability of appointments. One customer mentioned being fit in with an appointment, implying that it may not always be easy to secure a spot at the salon. This could be a disadvantage for customers who prefer to plan their visits in advance or have limited availability.

In conclusion, Princess Nails place has several strengths based on the comments provided. The salon is praised for its friendly and professional staff, reasonable prices, and great service. The attention to detail, responsiveness to customer concerns, and clean and sanitary environment are additional strengths. However, there may be a potential weakness in terms of busy periods and limited appointment availability.

Best TL Reviews

This place is amazing. I’ve been going here for about the last 10 years and it’s always great. All the people working here are so friendly and great. Prices are reasonable and I’m always pleased with my experience. My nails always last super long and I’ve never had any issues.

Pedicure was great and so thorough! Customer service is top notch and my feet feel like butter!

2nd time even better than the first and the chair and foot massage during the pedicure is Love!!

Very friendly and professional staff, and very patient with our mom who has dementia. And her nails look fantastic!!!! It also has a nice relaxing easy going atmosphere for hanging out and waiting.

I loved Helen she did a amazing job and she fit me in with a appointment

I came into this salon after another in the area gave me a bad experience. The owner was very sweet and set me up with a very nice technician and she fixed my nails quickly. I left happy and would recommend to anyone.

Great place. Great service and staff.

I really cant say enough about how pleased with this place I am. Ive been getting my nails done for only a year now consistently and i will never go anywhere else for my basic needs. Ken is really great along with the other staff members. They really care what you want. Ask about your lifestyle so you can get the most bang for your buck. No upsale ever. No pressure to get gel. Always going above and beyond because that is just in their nature. Clean and sanitary always. If you dont like something about your nails SPEAK UP! THEY ENCOURAGE IT! They are so polite and want you to look your best. They get busy so try to get in early. ????

They did an amazing job on our nails ... no long wait and the people are very nice as well!!