Quick Facts About Natural Nails
Strengths:
1. Good sanitation practices: One customer mentioned that they felt the sanitation at Natural Nails was good. This is an important strength as cleanliness and hygiene are essential in a nail salon.
2. Reasonable prices: Another customer mentioned that the prices at Natural Nails seem reasonable. Pricing is an important factor for many customers when choosing a nail salon, and competitive prices can attract more customers.
3. Massage chairs for pedicures: One customer loved the massage chairs provided for pedicures. This is a strength as it shows that Natural Nails offers additional comfort and relaxation during their services.
4. Ability to accommodate large groups: One customer mentioned that they loved taking their girls to Natural Nails and that they did a great job on their nails. This indicates that the salon is capable of accommodating large groups and providing quality service to multiple customers at once.
5. Loyalty of long-term customers: A customer mentioned that they have been going to one specific staff member since 2010 and regularly drive a long distance to reach Natural Nails. This shows that the salon has built a strong base of loyal customers who appreciate the services provided.
Weaknesses:
1. Lack of punctuality: One customer mentioned that the person they had an appointment with was late. This is a weakness as it indicates a lack of professionalism and can lead to customer dissatisfaction.
2. Poor communication skills: Another customer mentioned that the staff member they had an appointment with did not speak to them and rushed through the pedicure. This is a weakness as effective communication is crucial for a positive salon experience, and rushed services can compromise the quality of the work performed.
3. Limited color options: One customer was disappointed that the salon did not have the colors they desired for a gel French manicure. This is a weakness as it shows a lack of variety in the salon's product offerings and can lead to customer dissatisfaction.
4. Rudeness of some staff members: Multiple customers mentioned encountering rude staff members at Natural Nails. This is a significant weakness as rudeness can create a negative atmosphere and lead to the loss of potential customers.
5. Inconsistent nail results: One customer mentioned that their nails were uneven after receiving a service at Natural Nails. This is a weakness as it indicates a lack of attention to detail and quality control during the nail service. Inconsistent results can lead to customer dissatisfaction and a negative reputation for the salon.
In conclusion, Natural Nails exhibits strengths in terms of sanitation practices, reasonable pricing, provision of massage chairs, ability to accommodate large groups, and maintaining loyal long-term customers. However, the salon also suffers from weaknesses such as a lack of punctuality, poor communication skills, limited color options, rudeness of staff members, and inconsistencies in nail results. Addressing these weaknesses will be crucial for the salon to improve its overall customer experience and reputation.
Best TL Reviews
The person that I had the appointment with was late. Did not speak to me. Rushed through the pedicure. I had to call his attention to some of the things he had neglected to do. I felt the sanitation was good and perhaps had I had another person that spoke English or even bothered to speak I would have felt more comfortable.
Came in asking for a gel French manicure…. Well they said they don’t have the colors. Instead of offering different options, they got upset, talked with 3 different ladies. You want to sell, find solutions for your customers. Really? You don’t have the colors for a gel French manicure????? Very rude people. End up having a dark color…. Manger/owner end up doing my nails, very rude and the final job is not great…. She cut my mail without asking and some are square and some are just round…. Also when she finished Ask me not to come back until Jesse the girl that usually does my nails is back. No thanks!
For a just Ok job you can go somewhere else….
Love the massage chairs for pedicures. Usually do a great job pretty quick. Prices seem reasonable.
I got what I asked for but the lady was really rough and she didn’t clean up my nails after
Loved taking my girls here. They did a great job on our nails!
Idk if I’m super picky but they are very un even.
I have been going to James the owner since 2010 I drive 45+ miles to see him! His wife Lynn does amazing eyebrow waxes and pedicures! This place is always busy make sure to schedule and appointment and show up 30min early. I've never had a bad experience here like the other unfortunate reviewers. If you've never been here give it a try! Good prices and great service!
I came clear from Dewey ok. To give my step mom who has Alzheimer’s pedicure for her Christmas present. Made the appointment on the phone on Monday the 20th for 1pm on the 22nd, drove clear over here to Ponca and K&K SALONS tells me they don’t have an appt. REALLY THIS IS A CHRISTMAS GIFT! I CALLED NATURAL NAILS RIGHT IN K&K’s lobby and drove straight over there! Right around the corner! THANKS NATURAL NAILS FOR MAKING OUR CHRISTMAS!
Place Pictures
Natural Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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