Glossy Nails

+1 970-482-5077

1707 S College Ave, Fort Collins, CO 80525 United States of America

Open Today: -

Quick Facts About Glossy Nails

Glossy Nails is a nail salon that has received mixed reviews based on the comments provided above. In order to assess the strengths and weaknesses of the salon, it is important to analyze the different experiences of the customers.

Starting with the strengths, one customer was referred to Glossy Nails by a friend who was pleased with their services. This indicates that the salon has a positive reputation among some of its clients. Additionally, Linda, one of the nail technicians, received praise for being thorough, detailed, and passionate about nails. This suggests that there are talented and skilled technicians at the salon who can provide a satisfactory experience to customers.

Another positive aspect highlighted in the comments is the customer service. Multiple customers mentioned that the staff at Glossy Nails were friendly and welcoming. This creates a positive atmosphere and makes customers feel comfortable.

Moreover, the cleanliness of the salon was mentioned as a strength in one of the comments. This indicates that Glossy Nails adheres to hygiene standards, which is important for the overall experience and safety of the customers, especially in the context of the COVID-19 pandemic.

On the other hand, there are several weaknesses that are evident from the comments. One recurring issue is the lack of listening and attention to customer requests. One customer mentioned that their nail technician did not provide the desired service, resulting in dissatisfaction and disappointment. Another customer also expressed frustration over feeling rushed through the service, leading to a decline in quality. These instances highlight a potential weakness in communication and customer satisfaction within the salon.

Furthermore, there were comments regarding poor handling of the nails during the service. One customer described a painful experience during the manicure, as the nail technician was rough and filed the nails excessively. This suggests a lack of precision and care, which is essential for a satisfactory experience.

In addition, there was a mention of an older male nail technician who made a mistake and cut through the customer's nail fold. This not only shows a lack of attention to detail but also a lack of accountability as the technician did not apologize. This incident highlights a potential weakness in the training and professionalism of some of the staff members.

Another aspect that was mentioned in the comments is inconsistencies in the experience. While some customers had positive experiences, others had average or even negative experiences. This indicates a potential lack of consistency in the quality of services provided at Glossy Nails.

In conclusion, the strengths of Glossy Nails include positive word-of-mouth referrals, friendly staff, cleanliness, and talented technicians. However, there are weaknesses in terms of listening to customer requests, attention to detail, and consistency in service quality. Addressing these weaknesses would be essential for Glossy Nails to enhance their overall customer experience and reputation.

Best TL Reviews

I was referred here from a friend who is pleased with their services. She told me to ask for Jenny, so I did. My experience wasn’t as good sadly. Everyone seems friendly but I didn’t get what I asked for and I’m still perplexed on why Jenny didn’t listen. I asked for short narrow nails and a manicure before she applied the tips and none of that happened. You can see my cuticles need some love in the pics below and this is 10 hours after they were done. The length of the nails is not a natural short and they are very “chunky”. Sigh. It’s a bummer paying $60 for something you dislike and doesn’t feel like you.

This is my first time going to this nail salon and getting acrylic nails. I was pretty nervous at first but Linda really helped me feeling comfortable, walking me through the process, and overall having a really good experience. Linda is really thorough, detailed, and passionate about nails. She went above and beyond to make my nails look good and that I can feel comfortable. She’s really talented and kind as well. I would recommend Linda to everyone!

I will definitely be returning!! I am highly satisfied with my nails and so impressed with the amount of care they gave me! When I first got there, they all welcomed me and had me seated right away. Tony did my nails and he did an amazing job!! I got a full set of acrylics and The shape and length was perfect and he made sure I liked how they were looking each step of the way!! Linda did the thin line tip on my nails and I was impressed with how perfect it was!! I highly recommend going here!!:)

i’ve been in 3 times, the first 2 experiences were average n typical. felt like they were rushing thru the service which is understandable but once it affects the quality it becomes a problem. an older man who wears chicago clothing went past my cuticle n cut thru my nail fold more than once. only glanced up to acknowledge when i pulled my hand back bc i literally had a piece of skin hanging from how much he cut thru, didn’t apologize. never sitting in his chair again. i came back in 2 weeks l8r to fix 2 broken nails, fill in, and color change looking for a better experience. i definitely feel like i received it this time. i didn’t ask for his name but ik he’s 21 (2yrs of experience) did an amazing job! i couldn’t help but give him the praise after just shaping my nails. 3rd time was a charm n he’s the reason i’ll be going back.

I been coming to this nail salon for 4 months and I love it! I see Linda and she does an amazing job with my nails. She does beautiful nail art and it’s so easy to make appointments with her. The staff is friendly and it’s always clean and up to Covid standards. I would defiantly recommend coming here.

I decided last minute to get my nails done, so I called to see if they accepted walk-ins. The woman who answered was very sweet and told me to come on in. Little did I know that I was about to undergo the most intense manicure of my life. The nail tech I was assigned just radiated irritation and impatience. He hardly spoke to me unless he was asking me about my nails. This man then proceeded to take all the irritation out on my nails. He did not hold back when filing my nails and honestly it was really painful but the guy was so intimidating that I was too afraid to ask him to take it easy. He also had to leave the station a couple of times in the middle of doing my nails to help out other nail techs who were doing pedicures.

HOWEVER, my nails are nearly perfect. I love them. My nails feel like I slammed all of them in my car door, but at least they are beautiful.

Whoever that nail tech is, he needs either a good nap or a vacation. Maybe both.

I had an amazing experience! Two of my close friends recommended Glossy Nails and they did not disappoint. I am OBSESSED with my nails!! I am super particular about my nails especially when it comes to designs but Linda did a fantastic job. He was so detail oriented and made sure everything looked perfect.

Such a great job! Didn’t take very long and it didn’t hurt like a lot of places do. This salon is clean and friendly. Highly recommend.