Quick Facts About Middletown Nails
Middletown Nails place is a nail salon that has received a mix of positive and negative reviews. This analysis will delve into the strengths and weaknesses of the salon based on the comments provided.
Strengths:
1. Quality Nails: Multiple reviewers mentioned that they were satisfied with the outcome of their nails. They specifically praised the salon for consistently providing good-looking nails. This suggests that there is a focus on delivering high-quality nail services at Middletown Nails place.
2. Reasonable Pricing: Customers appreciated that Middletown Nails place did not engage in price gouging. They found the prices to be fair and reasonable. This can be seen as a strength as it attracts customers who are looking for affordability without compromising on the quality of the service.
3. Good Customer Treatment: Some reviewers mentioned that they felt treated nicely and respectfully by the staff. This is a positive point as customers appreciate friendly and respectful service. It reflects positively on the salon and encourages client loyalty.
4. Professionalism: A few comments praised the professionalism of the salon, specifically mentioning how the staff members were calm and took their time to ensure that the nails were done right. This indicates that attention to detail and a commitment to providing the best service possible are valued at Middletown Nails place.
Weaknesses:
1. Wait Time: One reviewer mentioned that due to the salon having only one person, there might be a wait time. While some customers do not mind waiting for quality service, others may find this inconvenient. This comment implies that there may be instances where customers have to wait longer than expected due to limited staff availability.
2. Unprofessional Behavior: One negative review criticized the staff member for being unprofessional during the service. The reviewer specifically mentioned that the nail technician ran the water before the customer's feet were in the water and disregarded the client's request for a different temperature. This highlights a potential weakness in terms of customer service and attentiveness to client needs.
3. Poor Customer Service: Another negative review accused the salon owner of poor customer service skills. The reviewer mentioned experiencing a rude and dismissive attitude from the staff member. This suggests that there may be instances where customers are not treated with the level of respect and courtesy that they expect.
4. Inconsistent Customer Experience: The negative review regarding the owner's refusal to fix the customer's nails after a previous poor paint job indicates a potential lack of consistency in customer experiences. Inconsistency can be a weakness as it may impact the salon's reputation and customer retention.
In summary, Middletown Nails place has strengths in delivering quality nails, offering reasonable prices, providing good customer treatment, and demonstrating professionalism. However, the salon also has weaknesses in terms of wait times, potential unprofessional behavior, poor customer service, and inconsistent experiences. Addressing these weaknesses can help further improve the overall customer experience at the salon.
Best TL Reviews
I enjoyed having my nails done here,
They look good
Love my nails! Her princes are always the same. She doesn't price gouge. She only one person, so you might have to wait. I for one don't mind waiting if im getting treated nicely,paying a good price, and getting quality nails.
Did absolutely wonderful. She was calm, took her tine and made sure they were right. Talked to me like a person and was very respectful. Goes along with the nails instead of widening the tip. This is the only place i go to get my nails done.
She was unprofessional she ran the water before my feet was in the water and i told her is wasnt hot and she told me it was and the only reason why I gave them a one-star because I could not post anything unless I give them a star they deserve no stars 0
I love this place Tracy always does a great job on my nails. It's the only place I will go to get my nails done.
I’m very pleased with the speedy service, the choice of colors & styles. And the price was best I’ve found. I like that it’s first Come First Serve basis. Tracey was very professional, friendly & Gentle.
She did an awesome job on my nails. I would recommend it to anyone.
Horrible establishment! I called her asking to fix my nail color because of the poor paint job She gave, she said yes to fixing it but if I wanted a different color she’d have to charge me, which I was completely fine with. I get there wait on her to come over to do my nails she’s rough, very & very rude as well. So as I wait On her to work on another client before getting to me she turns me away saying I can’t do your nails since you didn’t like the way I did them before. Such a waste of time! And if you are reading this which is the owner YOU WILL NEVER GET MY MONEY AGAIN! Also learn proper customer service skills that is no way to treat your customers!
Place Pictures
Middletown Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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