Quick Facts About Bella Nails & Spa
Bella Nails & Spa has a variety of strengths and weaknesses based on the comments provided.
Starting with the strengths, it is evident that some customers had positive experiences at the salon. One customer mentions that their nails turned out great and they were happy with the outcome. Another customer appreciated the service they received during a pedicure, stating that it went above and beyond their expectations. The fact that multiple customers express satisfaction with the quality of the work done by the nail technicians suggests that there are skilled professionals at Bella Nails & Spa.
In terms of efficiency, some customers mention that their nails were done quickly. They specifically mention that Jason and Tiffany provided speedy service. Quick service can be beneficial for those who have busy schedules and do not have a lot of time to spare at the salon.
Additionally, there were instances where the staff at Bella Nails & Spa went the extra mile to rectify any issues. In one comment, a customer mentions that the person at the front desk fixed their nails when they were unsatisfied with the initial outcome. This demonstrates a willingness to address customer concerns and provide solutions.
Moving on to the weaknesses, some customers express dissatisfaction with the prices at Bella Nails & Spa. One customer mentions the high price they paid for a fill that they felt should have been priced lower. Another customer also comments on the expensive nature of the service, stating that it is not worth the cost. These comments indicate that the prices at the salon may not be justified based on the quality or extent of the services provided.
Another common complaint is related to the wait time at Bella Nails & Spa. One customer describes the wait time as ridiculous. Excessive wait times can be frustrating and inconvenient for customers, potentially deterring them from returning to the salon in the future.
Quality control also appears to be a weakness for Bella Nails & Spa. Multiple customers mention issues with the application of gel or acrylic, such as uneven distribution, bubbles, and leftover glue. Customers also mention that the designs they requested were not executed properly. These comments suggest that there may be inconsistencies in the skills and attention to detail among the nail technicians at the salon.
Lastly, there are complaints about the customer service provided by some staff members. One customer mentions that their manicure was not done to their liking and that the staff did not address or fix the issues. Another customer states that the nail technician did not check if they were satisfied with the manicure before proceeding to the checkout. These comments indicate a lack of attentiveness and consideration for customer satisfaction.
In conclusion, Bella Nails & Spa has strengths in terms of skilled professionals, quick service, and efforts to rectify issues. However, there are weaknesses related to high prices, long wait times, inconsistent quality control, and subpar customer service. These weaknesses may affect the overall experience for customers and potentially deter them from returning to the salon.
Best TL Reviews
Will not recommend this place. I paid $35 for a fill for short nails that pretty much look like natural length. I actually had paid $35 at a different location for the actual full set. Plus, the gel is not evenly spread, were you can see in the pictures. But worst of all, she cut my skin multiple times!!! Too expensive for a service so basic, yet managed to provide such a sloppy, unprofessional work for the high price. Plus, the wait time is ridiculous. STAY AWAY!
Loved my nails! Jason did an amazing job he was quick. Tiffany has also done my nails she’s fast and does an awesome job.
My first time in this nail salon, I felt very welcome super friendly. I got a manicure & pedicure. I ask for coffin nails ombré style the lady was having a hard time getting the shape. My nails didn’t look like coffin nails, when she finish she didn’t ask me if I like them, she gave me the ticket and told me to pay at the front desk, the guy that was going to charge me asked, if I was satisfied. I said no I showed him my nails and he was kind enough to fix them . He also apologized and didn’t charge me for fixing them. ????
Best place I've ever been, I had an ingrown nail and this lady is amazing, don't recall her name, she a little older women very sweet, it did hurt ain't gonna lie, but she was professional about it, my cousin and her husband go there aswell as my girlfriend, she did a wonderful job
They did my nails two different sizes in each hand and they left my hands all ugly there was glue on the sides of my fingers and little hairs under the gel and lots of bubble. The designs weren’t like the ones I showed them they were all messed up. I don’t recommend this place
LOVED THE OUTCOME OF MY NAILS
.. I HAD A VERY GOOD EXPERIENCE!!! VERY NICE PEOPLE. $45 FOR ACRYLIC OMBRE ????
If I could give them zero stars I would. The man that did my manicure messed up the colors. I asked for no gel because I usually get no gel but the nail polish is old. The top coat was terrible and wrinkles on itself. I asked for a certain size and got all different sizes. The corners and sides of the nails aren’t even painted right. There’s pieces of acrylic still on the sides of my nails. They messed up the color order and didn’t even fix it or asked if I wanted it fixed. It was done very very quickly and without Care. There is no Quality to the nails and it is very expensive. They charged me three dollars more for for each color and it’s not even worth it.
Went up and beyond on my pedicure.will go back for sure
Place Pictures
Bella Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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