Quick Facts About Triangle Barber Shop
The Triangle Barber Shop has several strengths as evident from the comments provided. One of the strengths is the fantastic customer service. The wife of Billy Sr. answered the phone call, and despite the short notice, she accommodated the appointment and assured the customer that they would like the shop. This personalized and welcoming approach to customer service is appreciated by customers and contributes to a positive experience.
Another strength of Triangle Barber Shop is the skilled barbers. The customers mention that they receive excellent haircuts every time they visit the shop. Billy Jr. is specifically mentioned for his great work. The barbers' ability to deliver quality haircuts consistently is an important strength of the shop. It builds trust and loyalty among customers who know they can rely on Triangle Barber Shop for a fresh and satisfactory haircut.
The price is another strength highlighted in the comments. The shop offers a reasonable price of $13 for a haircut, which is considered perfect by one of the customers. This pricing is appreciated by students and individuals on a budget. Additionally, the availability of an ATM next door makes it convenient for customers to withdraw cash for payment.
The nostalgic feel and traditional approach of the shop are strengths mentioned by a customer who feels like it's a step back in time when customers were treated well. This traditional atmosphere adds to the overall experience for some customers who value the old-school barbershop feel and appreciate the attention to detail and customer satisfaction.
Longevity is another strength of Triangle Barber Shop. One customer mentions that Big Bill has been cutting their hair for over 30 years. This demonstrates the shop's ability to retain loyal customers and maintain a good reputation over an extended period.
Another benefit is the implementation of appointments, as stated by a customer. The transition to appointments allows for a smoother running operation and reduces wait times. This improvement is appreciated by customers who value efficiency and prompt service.
However, there are also some weaknesses mentioned in one particular comment. This customer had a negative experience where they requested a different haircut for their son, but it led to a heated exchange between the barbers. The older Bill appeared irritable and ordered the son to pay for a second haircut, even though the customer intended to pay double for the changes. This incident highlights a lack of professionalism and could have resulted in a loss of clientele. The customer states that they have since found other establishments that offer similar haircuts at the same price but without any issues.
In conclusion, Triangle Barber Shop has several strengths, including fantastic customer service, skilled barbers, reasonable prices, a traditional and nostalgic atmosphere, a longtime presence in the community, and the implementation of appointments for improved efficiency. However, a weakness was identified in a negative customer experience where the professionalism of the barbers was lacking. Overall, Triangle Barber Shop appears to have a positive reputation but should address issues of unprofessionalism to maintain and improve customer satisfaction.
Best TL Reviews
Fantastic experience for my first time at Triangle. I called to see if they have walk in appointments available, Billy Sr.‘a wife answered and said I can come in 15 minutes. She asked if it was my first time there, and when I said yes, she said “don’t worry you will like it here”. She was right.
Billy Jr. cut my hair and it is fresh. The most welcoming, customer service oriented, and typical “family owned” shop I have been to. As a student at SFU, I am looking for a good price and $13 is perfect. Cash only (but there is an ATM next door). Will be back for sure! Thanks Triangle, can’t wait to come back!
GREAT FADES & COOL OWNERS! BILL & BILL Jr ARE GOOD GUYS & A GREAT PRICE!
To me it's a step back in time when the customer was treated very well. An excellent haircut every time.
I was a regular customer at this barber shop for several years and most of that were good experiences. I recommended the shop to many other persons during that time frame. The very last time that I went, I took my teenage son with me to get both of us cut. Older Bill cut my hair and seemed to be a little agitated or possibly not feeling well. Little Bill cut my sons hair and it wasn't the haircut that I wanted for my son. I spoke with Little Bill and asked him to make some changes and try a different cut which would have taken maybe another 10 min. I had every intention of paying double plus gratuity for my request. Little Bill understood and agreed to my request. It was then that older Bill appeared to get irritated and loudly ordered Little Bill to have me pay for a second haircut which I already intended to do. The shop was full of customers however my son hadn't even un-strapped from the barber chair and I was not going to leave the shop until his hair looked the way I wanted it because I was paying for it. When older Bill yelled, the shop got quiet and I have never been treated that way by anyone. I don't know what Older Bill's issue was but even his son had a stunned look on his face when he yelled. I have not been back since and have found other establishments that can do the same type of haircut, for the same price, without issues. I go to the barbershop for the experience not to be treated in an unprofessional manner.
Big Bill has been cutting my hair for 30+ years.
I've been coming here since I moved to Altoona years ago. They are very nice and respectful. They always do a fantastic job and it's well worth the price ($13). I love how they kept the appointments. It makes everything run a lot smoother and you don't have to wait as long as before so that's a huge improvement.
Always great cuts and affordable prices!
These two guys do a just wonderful job. Bill & Bill are both great & if you have the chance to meet the Mom, she is equally great personality. I will not go any where else., "Cowboy"
Triangle Barber Shop Info
Amenities
Health & safety
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Appointment required
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
|---|---|
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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